Customer Experience Lead jobs in Scottish Borders

Apply for the Customer Experience Manager role at Sainsbury's. Role Overview Our management teams don't just run stores – they're the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards or delivering seamless daily...

Lead Generation Specialist £26,227.50 12 month fixed term contract Full-time or part time roles available 31 days holiday, discounted gym membership, enhanced pension, private healthcare, employee wellbeing support and career coaching WHO WE ARE At GoFibre were on an exciting journey to revolutionise broadband capabilities for homes and businesses in rural towns and villages across Scotland and...

You will lead and support a team of Stroke Nurses and Health Care Assistants, ensuring that service delivery meets organisational standards and performance targets. Additionally, you will champion continuous improvement in line with our No Life Half Lived strategy. We’re looking for a clinically qualified professional who is registered the Nursing and Midwifery Council.

You should have a recognised engineering qualification and/or time-served apprenticeship in Mechanical, Electrical, or Multi-Skilled Maintenance Engineering with experience working in a senior engineering role within a manufacturing or industrial environment and a background in preventative and reactive maintenance, with the ability to lead troubleshooting and problem-solving efforts.

A premier hotel in Scotland is seeking an experienced Duty Manager to join the Front Office team. This full-time role involves leading the guest experience, managing team performance, and ensuring a warm welcome for all guests. Responsibilities include handling complaints, training staff, and collaborating effectively with other departments. The ideal candidate will have supervisory experience,...

You will play a critical role in ensuring turbine performance, availability, and safety standards are upheld. Key Responsibilities: - Maintenance & Fault Rectification: - Conduct scheduled maintenance in line with the manufacturer's guidelines. - Fault-find, troubleshoot, and repair wind turbines, including mechanical, electrical, hydraulic assemblies, and major components.

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

You will join us on a part-time, permanent, and in return, you will receive a competitive salary of £12.43 per hour (FTE £22,638 per annum). About the Retail Customer Assistant role: Royal Voluntary Service hospital cafes, shops and trolleys are part of the fabric of the NHS and a real asset in their own right.

Stem Recruitment have a new opportunity for Quality Team Leader based near Eyemouth. The role includes owning the end-to-end ‘claim-to-improvement’ cycle: convert customer and internal claims into actionable root-cause analysis, corrective and preventive actions (CAPA), and verified production improvements—raising product quality, stabilising processes, and improving efficiency.Responsibilities➢...

You will engage with staff to promote best practices while building relationships within the community. The ideal candidate will possess strong leadership skills and a passion for retail. Benefits include flexible working patterns and a comprehensive rewards package.

Lead Assembler - Aerospace $85,000 - $100,000 + Excellent Benefits Package Melrose, MA (Commutable from: Lyn, Salem, Boston, Waltham, Concord, Charlestown, Boston) Are you a Lead Assembler, from an Aerospace background, looking to join a well-established organization where you will be trained to step up in to a Production Managers position? This is an excellent opportunity to receive on the...

A reputable mortgage brokerage is seeking an experienced Mortgage Advisor for their Galashiels office. This full-time position offers a basic salary of £31,500 with an OTE of £60,000, plus uncapped commission. Ideal candidates will have at least one year of experience as a CeMAP qualified mortgage advisor and possess strong customer service skills. Extensive support and training are provided,...

A governmental agency is seeking a Governance and Business Planning Delivery Lead in Galashiels. This role involves supporting governance structures, enhancing strategic planning, and ensuring compliance with regulatory obligations. The ideal candidate will have experience in business planning or corporate governance and demonstrate the ability to deliver effective governance boards. A hybrid...

You will manage marketing campaigns, coordinate virtual events, and ensure successful execution and customer engagement. This full-time hybrid role offers a collaborative environment and the chance to significantly impact the brand's visibility.

A leading care provider is seeking a Relief Night Support Supervisor in Kelso. This role requires experience in social care, leadership skills, and responsibility for care delivery overnight. The successful candidate will ensure safety for service users and staff while supporting high-quality care. The position offers a competitive salary of £14.87 - £16.04 per hour and comprehensive training....

Care and Compassion Quality and Teamwork Dignity and Respect Openness, honesty and responsibility The Pharmacy Department at NHS Borders is seeking an experienced and motivated pharmacist to lead on delivery of Pharmacy Education and Training. The post is available as a full-time position with ~50% dedicated to Education and Training and ~50% dedicated to clinical practice. There are...

A recruitment agency has a new opening for a Quality Team Leader near Eyemouth, Scotland. The role involves managing customer and internal claims through analysis and deploying corrective actions to enhance product quality. Successful candidates should possess relevant qualifications in engineering or quality management, experience in manufacturing quality, and knowledge of ISO standards. This...

You should have a recognised engineering qualification and/or time-served apprenticeship in Mechanical, Electrical, or Multi-Skilled Maintenance Engineering with experience working in a senior engineering role within a manufacturing or industrial environment and a background in preventative and reactive maintenance, with the ability to lead troubleshooting and problem-solving efforts.

You will lead teams, manage the checkout area, and handle various employee-related functions. The ideal candidate has experience in a dynamic environment and is passionate about improving customer satisfaction. This role offers substantial benefits including discounts, bonuses, and professional development opportunities.

A global manufacturing company located in the Scottish Borders is seeking a Lead Dayshift Engineer. This role involves managing the engineering team, providing technical support, and ensuring compliance with engineering standards. Candidates should have a recognized engineering qualification and significant experience in maintenance roles, including both preventive and reactive work. This...