Customer Experience Lead jobs in Solihull

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Shop Supervisor: Lead Retail & Customer Experience

Age UK
Knowle

A charitable organization in Knowle is seeking a Shop Supervisor to lead their retail team. The successful candidate will enhance customer experience and contribute to sales and profits while performing managerial duties in the absence of senior staff. A focus on teamwork, cash handling, and flexibility is essential. The role offers competitive compensation and excellent benefits, including...

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3 hours ago
Hybrid

Digital Lead

BAM UK & Ireland
Solihull B91

You will be part of a national DfE team, reporting to the Sector Client Director for DfE tasked with standardising our approach to designing, procuring and delivering schools (including non DfE schools and HE sector). You may lead people and teams, in a first amongst others structure, and will be a leading light in their digital area of expertise (platforms).

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51 minutes ago
Hybrid

Customer Success Manager

Flooid
Marston Green

You will act as a strategic and trusted partner to our customers, guiding them through onboarding, software rollout and issue resolutions to drive retention and satisfaction. By proactively identifying opportunities for growth and addressing risks, you'll play a key role in supporting customer account expansion and ensuring we provide an excellent service.

You will need to bring experience in:

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7 hours ago
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