Customer Experience Lead jobs in Stroud

Our Energy Experts are a one stop shop for any customer query, we are using cutting edge technology to get our customers talking to the right person - first time. We don’t give our people scripts we want you to be yourself while helping our customers at the same time.The role will have a mixture of inbound work but also outbound for any assigned customers that need follow up work. Managing your...

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You will be joining a highly skilled and experienced Mechanical Design team, working on a variety of interesting projects including engine and structural design for Military projects. Despite joining in a senior role, there will still be further opportunities todevelop and progress with the company.

You will be working in a range of different food & drink manufacturing sectors, growing your skills and knowledge!

You will provide thermal process authority support to Campden BRI clients in the form of technical project work, validation solutions and the delivery of training to clients.

What you'll do Summary Starting from £12.75 per hour | 20 to 30 hour contract | 30-35 days holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. Were collaborative, determined and we all pitch in to help each other out. Just like you. As a Lidl Customer Assistant, no two shifts are...

You will be joining a highly skilled and experienced Mechanical Design team, working on a variety of interesting projects including engine and structural design for Military projects. Despite joining in a senior role, there will still be further opportunities to develop and progress with the company.

You will be responsible for workloads, setting deadlines, monitoring progress and ensuring timely delivery of all design outputs produced by the team.

You will incorporate engineering calculations and details into hot rolled steel designs working closely with the design team, Structural Engineers, clients, factory and site teams.

A local charity organization in Stroud is seeking a full-time Charity Shop Manager to oversee shop operations, manage staff, and drive sales to support animal rescue efforts. The ideal candidate will have experience in retail management, possess strong organizational and customer service skills, and be passionate about supporting charitable causes. This is an on-site position that requires a good...

This vacancy is referred to internally as INSURANCE AGENT A leadership opportunity for ambitious B2B sales professionals - Run a fully operational agency in collaboration with an experienced business partner - Drive new business growth and the agency’s expansion in SME / Commercial markets - Advise on bespoke commercial insurance solutions with the support of NFU Mutual - Uncapped income with...

Become a Driving Instructor with My Four Wheels Earn Up to 50,000+! Are you looking for a career change that offers fantastic earning potential, flexibility, and job satisfaction? Join My Four Wheels, one of the UKs most trusted and highest-rated driving schools, and start your journey towards a rewarding career as a driving instructor. No previous experience is neededjust a passion for teaching...

Our Energy Experts are a one stop shop for any customer query, we are using cutting edge technology to get our customers talking to the right person - first time. We don’t give our people scripts we want you to be yourself while helping our customers at the same time. The role will have a mixture of inbound work but also outbound for any assigned customers that need follow up work. Managing your...

Our Energy Experts are a one stop shop for any customer query, we are using cutting edge technology to get our customers talking to the right person - first time. We don’t give our people scripts we want you to be yourself while helping our customers at the same time.The role will have a mixture of inbound work but also outbound for any assigned customers that need follow up work. Managing your...

Our Energy Experts are a one stop shop for any customer query, we are using cutting edge technology to get our customers talking to the right person - first time. We don’t give our people scripts we want you to be yourself while helping our customers at the same time. Energy companies expect customers to wait a lifetime to be answered…. Our team get to our customers much sooner, we have a person...

Working within Ecotricity’s Debt Management Department, the objective of this position is to maximise cash collections and minimise bad debt through excellent customer service and effective debt recovery processes. We have the challenging task of balancing the needs of our customers with our needs as a business, all within a regulatory framework shaped by quality, compliance, and a drive for...

About The Role As a Quality Assurance Lead, your mission is to assess the performance of both customer led interactions and industry core tasks across the Complaints and Sales teams. Ensuring our people create a positive experience for customers, complete work compliantly and to drive first contact resolution, ensuring that our people are adhering to company processes and industry...

Within our B2B business unit we are on a period of growth. As part of this journey, we want to ensure data and business performance underpins every strategic decision we make. We are therefore seeking a motivated Senior Insight and Performance Analyst to join our B2B Performance & Contract Management team. Their primary role will be to support the development of our transformation plans through...

You will remain up to date on any industry changes and update documentation as appropriate, whilst continuously developing your knowledge to support the wider business.

You will be committed to continuous improvement and work in an innovative and creative way to find solutions.

As a Quality Assurance Lead, your mission is to assess the performance of both customer led interactions and industry core tasks across the Complaints and Sales teams. To complete a targeted number of quality checks for our Complaints and Sales agents To feedback to our agents on their quality score so that they understand what they did well and what their areas of improvement are, documenting...

Within our B2B business unit we are on a period of growth. As part of this journey, we are transforming the way we operate to meet the current and future needs of our customers. We are therefore seeking a motivated Transformation Manager to join our Change and Transformation team and define and deliver our internal transformation plans. As a Transformation Manager, you will work various...

You will be an experienced data analyst with a proven track record in BI, data manipulation and problem solving.

You will have a questioning mind, not accepting of answers at face value, you will seek to obtain corroborating evidence for information received.

You will demonstrate abilities to manage high quantities of data, to make good and timely decisions.