Customer Experience Lead jobs in Worcester

A leading outdoor retailer is seeking a Junior Manager to enhance customer service and support store operations in Worcester. The role involves supervising staff, driving sales, and maintaining visual merchandising standards. Ideal candidates will possess supervisory experience, strong communication skills, and a passion for retail. This position offers a pathway for personal and professional...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

If you're a top protection producer who's been seriously considering self-employment, you already know you could do it. You've run the numbers. You've had the conversations with yourself. The only thing missing is the right opportunity. This might be it. We're building the UK's leading medical protection advisory. Small team. High standards. We're looking for one adviser to join us, but only if...

Client: Leading HubSpot Agency (Enterprise & Global Implementations) Engagement: Fractional (2–6 days per month, flexible) Earning Potential: up to ~£86k p.a. (based on 6 days per month) We are working with a leading HubSpot agency that delivers large-scale, complex CRM implementations for enterprise and global clients. The business is already deeply embedded in the HubSpot ecosystem and is...

Delivery Recruitment Consultant – Manchester City Centre Are you an experienced recruiter who loves the candidate side of recruitment — the relationship-building, sourcing, and delivery — but not necessarily the constant cold calling and business development? This is a fantastic opportunity for someone with 1–3 years of recruitment experience to join a leading Manchester City Centre agency as a...

Job description Job Role: Customer Experience Specialist Location: Worcester Job Sector: Customer Service Salary: £19,500 - will increase after successful completion of probationary period Hours: Monday to Friday (35 hours per week) As the Customer Experience Specialist, you will contribute to our vision of being the UKs favourite property manager by: · A first point of contact for our...

You must be aged 18 or over to apply for this role as it may involve either, working before 6am or after 10pm, or some other business-related needs. We’re looking for Customer Team Members to join our team at Co-op.

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

As part of the Serviceplan Group, the worlds largest independent and partner-managed agency group, Plan.net UK is the leading partner for building best brands in the digital now. We combine strategic thinking, data intelligence technology and creative excellence. By deeply understanding customer behaviour, we create personalised brand experiences and activate them through media, helping...

Senior Customer Success Manager Location: London-based, primarily office based Salary: £70,000-£80,000 + OTE Industry: FinTech SaaS Unlike a pure Customer Success role, this position requires confidence and commercial ownership the ability to go deep into each account, build tailored account plans, and spot opportunities that drive long-term revenue growth. This role is perfect for someone...

Customer Quality Manager – EMEA We are representing a blue-chip international manufacturing organization with offices located in the North West, currently seeking to appoint a Customer Quality Manager. This role is designed to lead customer quality performance across the EMEA region. Position Overview As a key leader within the Quality function, the Customer Quality Manager will oversee a team...

Lead Developer London - Hybrid 1/2 days in office £85,000 - £100,000 About Simmer We’re Simmer Eats, one of Europe’s fastest-growing food brands. We’ve grown 10x in the last year, and we’re building the next phase of scale on a modern commerce and technology stack. Our mission is simple: make healthy eating effortless. High-protein, great-tasting meals delivered straight to customers’ doors,...

Network Support Lead Permanent Salary: £65,000 - £75,000 (+ bonus) Location: Worcester We are looking to recruit a Network Support Lead for a leading technology consultancy. My client have a fantastic reputation in the market for combining deep technical expertise with outstanding customer service, the business specialises in LAN, Wi-Fi, Collaboration, and WAN technologies, supporting customers...

A leading supermarket chain in Worcester is seeking a Customer and Trading Manager for the nightshift. This role involves leading a team to ensure effective store replenishment and operational standards. The ideal candidate will possess leadership skills, resilience for night operations, and a track record in delivering excellent customer service. A premium for night shifts and competitive...

Job Description Lead evidence-based innovation in digital obesity care. We're seeking a Clinical Lead Psychologist to shape and optimise the psychology pathway in our Tier 3 UK services. This is a strategic, non-patient-facing role focused on applying behavioural science and clinical insight to build scalable, impactful care interventions across Ovivas digital health ecosystem. This role offers...

You will work closely with the CCO, taking ownership of an established customer portfolio and driving clearly defined strategic initiatives.

You will join a smaller organisation where impact is visible, decision making is close, and execution matters.

You will proactively position the value of engagement, particularly where time commitment is likely to be a customer objection.

You will oversee 2–3 backend squads, shaping long-term microservices architecture using Java 21 and AWS. This role balances strategic technical leadership with hands-on mentorship to drive engineering excellence, security, and scalable system design. Why this role is remarkable:

Job description Job Role:    Customer Experience Specialist (Retirement) Location:  Worcester Hours: Monday to Friday (35 hours per week) Salary: £19,500 - will increase after successful completion of probationary period As the Customer Experience Specialist, you will contribute to our vision of being the UKs favourite property manager by: - A first point of contact for our customers...