Customer Experience Leader jobs in Addlestone

Description You’ll be responsible for leading the design and implementation of scalable and secure solutions and business systems across our Customer Experience landscape, which will focus on areas such as CRM enhancements (Salesforce). Key Responsibilities May Include: Translate business and technical requirements into high-level architectural blueprints, ensuring alignment with enterprise...

A leading global electronics company in Chertsey, England, is seeking a Head of Onsite Experience to enhance customer interactions across Direct-to-Consumer channels. The successful candidate will have over 8 years of experience in digital management with expertise in optimizing conversion rates and personalizing user journeys. This role is pivotal in shaping a competitive advantage for the...

A leading electronics company is seeking a Head of Onsite Experience to enhance customer experience across Direct-to-Consumer (D2C) channels in Europe. This role involves leading a team for conversion rate optimisation, ensuring customers receive a personalised shopping journey. The ideal candidate will have over 8 years of experience in digital management, strong analytical skills, and a passion...

A leading recruitment agency is seeking a Head of D2C Onsite Experience & Loyalty to drive customer journey strategies across a European platform. The role involves leading conversion rate optimisation initiatives and managing loyalty programmes to enhance customer satisfaction. Strong analytical skills and experience with A/B testing tools are crucial. Benefits include generous holiday...

Job Description Join Our Team at Busy Bees – Leading Nursery Group in the UK As a Senior Room Leader at Busy Bees, you will oversee multiple rooms and ensure that educational strategies are seamlessly integrated across the centre. This is a leadership role where you will inspire your team to achieve the highest standards of care and learning. About Us Busy Bees is the UK's leading nursery...

A leading recruitment firm is looking for a Chief Information Security Officer in Addlestone. The ideal candidate will have over 15 years of cybersecurity experience and at least 5 years in a senior leadership position. Responsibilities include developing a multi-year security roadmap, driving a zero-trust security architecture, and ensuring compliance with global standards. This role requires...

A leading UK retailer is seeking a Customer Experience Manager to enhance customer satisfaction across all levels of store operations. This role requires strong leadership to manage performance, coach teams, and ensure efficient operations from checkout to back of house. Ideal candidates will possess a track record of KPIs delivery in a high-volume retail or customer-facing environment. The...

Position Summary Why join our team? At Samsung Electronics Europe, you will be part of a dynamic and innovative environment where your ideas will shape the future of technology and digital transformation. As a globally recognised leader in electronics and innovation, we are on a journey to deliver premium personalised experiences to our consumers across our multi-touchpoint ecosystem. Join us in...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

This role is being handled by Via, a secure hiring platform used by employers to review candidates.After applying you will be invited to create your profile on the Via platform. Your profile stays anonymous until you match.Customer Service CoordinatorStart Date: FlexibleAbout the Role:Join a leading Property/Construction group in Surrey as a Customer Service Coordinator, playing a key role in...

A global technology leader seeks a Principal Customer Success Executive for Financial Services to drive post-sales transformation and engage with C-level executives. The role involves aligning strategies with customer goals and ensuring success through strong relationships and innovative solutions. Ideal candidates will have 15+ years in consulting roles, experience with enterprise SaaS...

Job Description Job description: We're hiring! Sterling UK Control Tower is seeking a new addition to join our Aerospace International team. The Aerospace International Logistics Specialist is responsible for ensuring that our customers experience is a positive one each and every time they engage with Sterling, providing operational and customer care excellence. How you create impact -...

Crest Nicholson's Special Projects Division are looking for a Customer Relations Officer to play a crucial role and join their Communications and Customer Service Team.As Customer Relations Officer you will be responsible for communications and relationships with contractors, freeholders, management companies, leaseholders and residents across a number of projects from assessments through to...

Position Summary Why join our team? At Samsung Electronics Europe, you will be part of a dynamic and innovative environment where your ideas will shape the future of technology and digital transformation. As a globally recognised leader in electronics and innovation, we are on a journey to deliver premium personalised experiences to our consumers across our multi-touchpoint ecosystem. Join us...

Principal Customer Success Executive - Financial Services - Full-time - Employee Type: Regular - Region: EMEA - Europe, Middle East and Africa - Work Persona: Flexible It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative...

A global electronics leader in the United Kingdom is hiring a Head of Onsite Experience to enhance the customer journey across their direct-to-consumer channels. The ideal candidate will have over 8 years of experience in digital onsite experience management and proven success in conversion rate optimization and user experience strategies. This is a pivotal role aimed at transforming the online...

Overview Position: Head of D2C Onsite Experience & Loyalty Location: Chertsey Salary: On Application Duration: Ongoing Hours: Monday-Friday, 9am-5:30pm As Head of D2C Onsite Experience & Loyalty, you will lead the strategy and delivery of a premium, seamless, and personalised customer journey across a European Direct-to-Consumer platform. This role sits at the heart of D2C growth, driving...

Overview Position Summary Why join our team? At Samsung Electronics Europe, you will be part of a dynamic and innovative environment where your ideas will shape the future of technology and digital transformation. As a globally recognised leader in electronics and innovation, we are on a journey to deliver premium personalised experiences to our consumers across our multi-touchpoint ecosystem....

A leading UK retail store located in Chertsey is looking for a Customer & Trading Manager. This role involves overseeing daily operations, ensuring exceptional customer service, and managing a team. Strong leadership skills and experience in a fast-paced environment are essential, along with a track record of delivering on KPIs. The position offers various benefits such as discounts and a holiday...