Customer Experience Leader jobs in Bournemouth

A leading insurance company is seeking a Head of Customer Experience, Support & Resilience to enhance customer journeys and operational performance across its brands. This role involves shaping and implementing customer-focused programs, managing the training and development team, and ensuring compliance with regulatory frameworks. Candidates should have proven experience in complex operational...

You will have the opportunity to shape and implement programmes that optimise customer journeys, elevate service standards and drive operational excellence across both traditional and digital channel as well as overseeing the training for customer and claims functions. Main Responsibilities as Head of Customer Experience, Support and Resilience:

You will be representing clients in Bournemouth within face-to-face field sales campaigns, which means this could be the ideal self-employed opportunity for people looking to start a successful career in a competitive industry. Successful applicants have come from backgrounds in: Sales, Call Centre, Retail, Hospitality, Warehouse, Field Sales, Admin, Receptionist, Telesales.

You will champion the Voice of Buyer and ensure our plans are fueled by data, insight, and behavioural understanding.

You will be the engine force that transforms how buyers discover, shop and return. This role shapes the future of how millions of buyers experience our marketplace and creates the foundation for sustainable growth, trust and long-term loyalty.

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

You will champion the Voice of Buyer and ensure our plans are fueled by data, insight, and behavioural understanding.

You will be the engine force that transforms how buyers discover, shop and return. This role shapes the future of how millions of buyers experience our marketplace and creates the foundation for sustainable growth, trust and long-term loyalty.

You will be responsible for delivering exceptional customer service, fostering a high-performance team, and ensuring compliance with health and safety regulations. The ideal candidate should have experience in retail management, strong leadership skills, and a passion for customer satisfaction.

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

You will support customers primarily over the phone, solving queries with empathy and confidence. The role emphasizes excellent communication, technical product knowledge, and a solution-focused mindset.

You will join a supportive team with a commitment to learning and development.

We are looking for a Customer Service Specialist to join our Christchurch, UK team! In this role as a Customer Service Specialist, you will play a critical role in supporting both customer service and sales team goals through managing the order book of large complex customers, as well as supporting the sales, operations and quality teams in meeting their objectives. Location: Christchurch,...

Customer service and sales assistant Are you tired of Hospitality and Bar Work? Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer and are now looking to start as a Customer service and sales assistant? Are you fed up of having no social life, and having to work your life around long hours in your current...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

A leading UK retail company is seeking a Customer and Trading Manager for night shifts to drive operational excellence and customer satisfaction. This role involves leading a team overnight to manage replenishment, ensuring safety and performance. Candidates should have experience in a fast-paced environment and a strong commitment to team development and inclusivity. The position offers a...

You will have the opportunity to shape and implement programmes that optimise customer journeys, elevate service standards and drive operational excellence across both traditional and digital channel as well as overseeing the training for customer and claims functions. Main Responsibilities

A leading UK insurer is seeking a Head of Customer Experience, Support & Resilience to enhance customer journey and service standards across multiple brands. This vital role involves developing operational strategies, overseeing training, and implementing risk management frameworks. The ideal candidate will exhibit strong strategic leadership and communication skills, with a proven track record...

You will define and deliver a strategy that makes it effortless and rewarding for sellers to onboard, trade, grow and thrive on our marketplace.

You will combine insight, design, commercial analysis and automation to drive simplicity, trust and measurable trading outcomes.

You will be the engine force that enables them to join, trade and scale with confidence.

Customer Sales Assistant (No Experience Required | Full, Comprehensive Training & Support to Start Your Sales Career) Immediate Starts In Central Bournemouth! (Full-time equivalent) The question is - would you enjoy representing clients in a fun, lively, well established and fully motivated sales environment Please Note: Full-time Availability is required for this role - it is not suitable for...

Title: Customer Sales Assistant - Entry Level (Bournemouth)Location: Bournemouth, Dorset, South West, BH1 1AX, UKCompany: Blackwater Recruitment LtdCustomer Sales Assistant (No Experience Required | Full, Comprehensive Training & Support to Start Your Sales Career)Immediate Starts In Central Bournemouth! (Full-time equivalent)The question is - would you enjoy representing clients in a fun,...

You will be surrounded by opportunities, but you must stay focused, prioritise ruthlessly, and thrive in a constantly evolving environment.

You will lead a remote team and partner closely across all aspects of our business to ensure our customers, both buyers and sellers, feel confident, supported and valued at every interaction.

A leading eCommerce platform in the UK seeks a Head of Customer Response to lead a remote team in transforming customer support. This role involves strategic oversight of buyer and seller interactions, ensuring high-quality resolutions, and utilizing technology for operational excellence. The ideal candidate has a proven track record in digital transformation within high-growth environments....