Customer Experience Leader jobs in County Durham

We have an excellent opportunity for the successful candidate to develop and lead the Danesmoor Group customer experience strategy, with a focus on improving service delivery, enabling sales, and driving efficiency across the customer journey. The Group Head of Customer Experience will design and implement scalable processes, systems, and technologies (including AI) to enhance service quality,...

Central Employment are working with a scaling Online Retail and Interiors brand, as they look to appoint a eCommerce Customer Experience Manager. We're looking for an eCommerce Customer Experience Manager to own and elevate the end-to-end customer journey across this growing interiors business — from discovery and purchase through delivery, aftercare and loyalty. You'll combine data-led...

Central Employment are working with a scaling Online Retail and Interiors brand, as they look to appoint a eCommerce Customer Experience Manager. Onsite in Teesside Circa £40,000 + the opportunity to grow and build out a CX function We’re looking for an eCommerce Customer Experience Manager to own and enhance the end-to-end customer journey across this growing interiors business — from...

A global biopharma company in Eggleston is seeking a strategic partner to enhance the employee experience. Increase your chances of an interview by reading the following overview of this role before making an application. This role encompasses developing health and wellbeing initiatives, managing early talent, and driving workforce planning. Candidates should possess a Bachelor's degree in HR...

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact...

A national retail company is seeking a Store Manager for their location in Street, Somerset. The ideal candidate will lead a passionate team, drive sales, and ensure exceptional customer service. Responsibilities include overseeing daily operations, motivating the team, and implementing effective sales strategies. Fashion retail experience is desirable but not essential, and full training will be...

You will collaborate with the store team to support daily operations and enhance the customer experience. This is a full-time entry-level position with significant growth potential in a dynamic retail environment.

Regional Head of Customer Care At Gleeson, we're proud to build quality homes that change lives - and we know that exceptional customer care is at the heart of that promise. We're looking for a passionate and experienced Regional Head of Customer Care to lead our regional customer care function and champion a five-star homeowner experience from the moment our customers receive their keys. This...

You will act as a central point of contact for customer queries and will work closely with internal teams to ensure orders are processed accurately and efficiently. Responsibilities will include:

You will ideally demonstrate: - Previous experience in a customer service or administrative role (retail, online or e-commerce experience beneficial but not essential)

Job Title: Customer Care Coordinator If your skills, experience, and qualifications match those in this job overview, do not delay your application.Location: Durham, DH6Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as a Customer Care Coordinator and step into a role where your success is celebrated, your growth supported, and your work truly matters.Why...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

Would you like to become an integral part of one of the UK’s leading land management companies? With more than 1000 developments nationwide and a customer base of more than 80,000, Greenbelt are looking for an experienced Customer Care Officer. This position is based in our Glasgow office, with responsibilities that cover all of our prestigious developments throughout the UK. You can look...

£39,680 - £46,944 assuming good attendance and up to 3 sleep ins per month Those huge small victories Working in our Childrens Homes means being a part of a young persons day to day life. This means being there for the highest highs and lowest lows. Our team leaders enable our young people to get their childhood back and create pathways to become well rounded adults an incredibly rewarding role...

A leading eCommerce provider in the UK is seeking an experienced Conversion Rate Optimisation (CRO) Specialist to join their team. Please make an application promptly if you are a good match for this role due to high levels of interest. This position offers flexibility for remote working while being based from offices in multiple locations. The role includes managing client relationships,...

A healthcare organization in Crook is seeking a Salaried GP to join their supportive team at North House Surgery. The successful candidate will provide high-quality medical care, take patient consultations, and participate in clinical governance. Minimum two years experience as a GP is required. The role offers a salary between £60,000 and £66,000, with a focus on maintaining excellent patient...

A leading bank is seeking a Customer Service Advisor to enhance customer experiences by providing resolutions to their queries over multiple channels. This role involves collaboration with stakeholders and requires strong empathy and communication skills. With a starting salary of £26,500, you'll receive comprehensive benefits and hybrid working options. If you're passionate about customer...

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

A major retail company is seeking a Sales Team Lead for its location in the United Kingdom. This role involves delivering top-notch service, overseeing retail operations, and supporting team members. Candidates should have 2-3 years of retail experience and strong communication skills. Flexibility in scheduling is also required. Join a company recognized for its inclusive work environment and...

We have an excellent opportunity for the successful candidate to develop and lead the Danesmoor Group customer experience strategy, with a focus on improving service delivery, enabling sales, and driving efficiency across the customer journey. The Group Head of Customer Experience will design and implement scalable processes, systems, and technologies (including AI) to enhance service quality,...

Regional Head of Customer Care At Gleeson, we're proud to build quality homes that change lives - and we know that exceptional customer care is at the heart of that promise. We're looking for a passionate and experienced Regional Head of Customer Care to lead our regional customer care function and champion a five-star homeowner experience from the moment our customers receive their keys. This...