Customer Experience Leader jobs in Poole

A leading technology retailer in Poole is seeking a Connections Advisor to ensure accurate telephony connection requests. You'll work in a hybrid model post-training, striving for exceptional customer service in a fast-paced environment. Desired skills include strong administration and attention to detail, along with good knowledge of Microsoft Excel. The role offers a competitive salary,...

You will ensure telephony connection requests are completed accurately while providing excellent customer service. The ideal candidate should have strong administration skills and proficiency in Microsoft Excel. The role offers a hybrid work model after training and has various employee benefits, including performance bonuses and discounts on tech products.

A leading automotive rental company in Poole is seeking a Rental Executive to join their Volkswagen, Rent-a-Car team. This role involves exceptional customer service, dealing with various clients, and facilitating the rental process. Applicants should be self-motivated with great organisational skills and a full UK driving licence. The company offers excellent benefits, including competitive...

Customer Service Team Leader Poole, United Kingdom Description Customer Service Team Leader - AI & Global Collaboration Are you passionate about leveraging cutting-edge AI technology to enhance customer experience and foster international collaboration? Look no further, because we have an exciting opportunity for you! Join our team as a Customer Service Team Leader and take charge of optimising...

The Customer Business Team Leader will be responsible for leading and managing a team of 2 Account Managers. This role involves developing and executing strategies to drive sales growth, enhance customer relationships, and achieve business objectives. The Team Leader will work with the direct team ensuring connection to the various other stakeholders involved in the partnership - Develop and...

A popular retail company is looking for an energetic Team Leader in Wimborne Minster. In this role, you will drive daily operations, create positive customer experiences, and lead a dedicated team. The ideal candidate should have strong leadership skills, a proactive attitude, and a passion for supporting team growth. This opportunity allows you to enhance your leadership journey in a lively and...

Overview A leading insurance company is seeking a Head of Customer Experience, Support & Resilience to enhance customer journeys and operational performance across its brands. This role involves shaping and implementing customer-focused programs, managing the training and development team, and ensuring compliance with regulatory frameworks. Candidates should have proven experience in complex...

Job Description: Job title: Resident Experience Manager Location: 47A Lindsay Road, Poole, BH13 6AP. Salary: £34,548-£45,115 per annum, Depending on experience. Contract: 40 hours per week. Shift Pattern: Monday - Friday, Occasional night visits or weekend work may be required. We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to...

Assistant Manager – Poole A leading hospitality company is seeking an Assistant Manager in Poole to support the General Manager in a busy pub. The role requires strong leadership skills and a dedication to excellent customer service. Responsibilities include training staff and ensuring brand standards are upheld while navigating challenges. This position also offers great opportunities for career...

You should apply if you have…- A growth and learning mindset! We know this might be your first role inMarketing and may not know everything just yet… but if you’re willing tolearn, it’s a great place to be. - Bucket loads of enthusiasm and a eagerness to learn from your team.

You will also be a proactive team player who can juggle priorities. To be considered for this role you will need to have: Proven customer service skillsExperience of receiving and making telephone calls regularly Experience of using a variety of database and systems Experience of working in an office based environment

You will champion the Voice of Buyer and ensure our plans are fueled by data, insight, and behavioural understanding.

You will be the engine force that transforms how buyers discover, shop and return. This role shapes the future of how millions of buyers experience our marketplace and creates the foundation for sustainable growth, trust and long-term loyalty.

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

You will define and deliver a strategy that makes it effortless and rewarding for sellers to onboard, trade, grow and thrive on our marketplace.

You will combine insight, design, commercial analysis and automation to drive simplicity, trust and measurable trading outcomes.

You will be the engine force that enables them to join, trade and scale with confidence.

You will have the opportunity to shape and implement programmes that optimise customer journeys, elevate service standards and drive operational excellence across both traditional and digital channel as well as overseeing the training for customer and claims functions. Main Responsibilities as Head of Customer Experience, Support and Resilience

You will be at the heart of the Company, liaising with internal teams and external customers helping to keep things running smoothly. Key Responsibilities Handling inbound and outbound calls to customers and internal teams with professionalism and confidence Managing customer accounts including ongoing contract support and renewals

A local authority in Wimborne Minster is offering a valuable work experience placement in their library service. Students in years 10-13 will gain insight into library operations, develop customer service skills, and contribute to community activities. Responsibilities include assisting library users, promoting services, and supporting events. This is an excellent opportunity to enhance your CV...

You will have the opportunity to shape and implement programmes that optimise customer journeys, elevate service standards and drive operational excellence across both traditional and digital channel as well as overseeing the training for customer and claims functions. Main Responsibilities

You will also be a proactive team player who can juggle priorities. To be considered for this role you will need to have: Proven customer service skillsExperience of receiving and making telephone calls regularly Experience of using a variety of database and systems Experience of working in an office based environment

You will champion the Voice of Buyer and ensure our plans are fueled by data, insight, and behavioural understanding.

You will be the engine force that transforms how buyers discover, shop and return. This role shapes the future of how millions of buyers experience our marketplace and creates the foundation for sustainable growth, trust and long-term loyalty.