Customer Experience Leader jobs in Trowbridge

You should be friendly, eager to learn, and flexible enough to work weekends and evenings. Competitive salary and diverse benefits package are offered, making it an excellent opportunity for entry-level candidates.

At ALS, we encourage you to dream big. When you join us, you'll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future. Are you an experienced laboratory professional ready to take the next step into leadership? We are looking for a motivated and organised Team Leader for our Food Laboratory to guide and support a busy laboratory...

You will be responsible for: Delivering your part of our customer shopping trip by: I ensure the van and trays I use are clean and kept tidy/organised. Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it. Ensuring trays are washed as part of the tray wash process.

You will ensure all imported products meet UK legal requirements whilst supporting issue resolution, managing technical administration, and taking part in internal audits.

You will have a strong understanding of retailer codes of practice, relevant food legislation, and customer management.

Job Title: Customer Service Specialist Location: Studley (Office-Based) Salary: Competitive + Benefits Contract Type: Full-time, Permanent About the Role: We’re recruiting for a Customer Service Specialist to join a fast-paced logistics operation within a leading European provider of reusable packaging solutions. As part of a growing UK function, you will support key customer processes,...

You will be the first point of contact to assist customers with their online subscription enquiries and account management.

You will play a key role in providing information and support to a global customer base and creating a unique customer experience through inbound calling line, webchat and responding to emails.

You will develop the Trust's financial strategy, ensuring compliance and value-for-money across 30 schools. The ideal candidate will be a qualified accountant with extensive leadership experience and a track record of financial transformation. This full-time position is based on-site in Swindon, with a competitive salary band of £118,225 to £158,433. The role closes on 12 February 2026.

A healthcare technology company in Trowbridge is seeking a Cartridge Quality Engineer to manage quality assurance processes and lead investigations related to product quality. The candidate should have a Bachelor's degree in engineering or equivalent experience, alongside skills in risk management and process validation. This full-time position involves collaborating with contract manufacturers...

You will be involved at various stages of the packaging development process from concept through to launch including ideation, concept development and performance trials. A bespoke programme of packaging specific training will be provided including in-house training, a formal external packaging course and supplier visits.

You will present to the executive team on your work.

Overview Make a real difference through game-changing innovation We are seeking a visionary food professional to join us as Head of Product Innovation. Innovation has been at the heart of our commercial success for the last 25 years and continues to be at the core of our strategy for growth. Head of Product Innovation will be a proven leader with the creativity, resilience and inquisitive...

Thrive Group are delighted to be working with our market brand leading company based in Frome who are actively looking to engage NPD Manager to join the team on a permanent basis. What you will be doing: - Customers main point of contact for development, optimisation and improvement projects from brief to launch. - Main contact between all departments to ensure a smooth launch of the new...

A leading UK retailer is seeking a Retail Team Leader to enhance management skills and support customer service excellence. Responsibilities include supervising a team, ensuring store compliance, and driving sales performance. Ideal candidates will have experience in customer service and team leadership. Various benefits are offered, including discounts, wellness programs, and training...

A leading automotive service provider in the UK is looking for a Service Advisor in Melksham. This role involves arranging service bookings, upselling services, and ensuring high customer satisfaction. Candidates should have experience as a Service Advisor and knowledge of DMS systems like Kerridge. A full manual UK driving licence is required. The position offers a competitive salary ranging...

You will act as the internal advocate for our customers, ensuring their needs and expectations are represented in discussions on performance, product quality, and service delivery—whether dealing with direct clients or third‐party distributors.

You will lead both the Applications Support and Customer Returns teams.

A community-focused retailer in Bradford-on-Avon seeks a Team Leader to enhance store operations and customer experience. The ideal candidate will inspire the team while supporting various store aspects, including the Post Office and community services. Flexibility for morning, evening, and weekend shifts is crucial. Various benefits include a 20% discount and healthcare plans, with training...

Customer Operations Manager Westbury Up to £40,000 per annum + Bonus Mon-Fri 08:30-17:00 Why This Role is Exciting: Join one of the UK's leading suppliers, where innovation, quality, and a personalised approach set the standard. This is not just a management role, you'll lead a dedicated team and work directly with clients, offering expert advice on bespoke packaging solutions and...

You will oversee team performance, training, and development, act as the first escalation point for complex queries, and support the wider business with reporting and data analysis. Alongside leadership responsibilities, you will also play a hands-on role in day-to-day customer service activities.

You will be responsible for:

Join to apply for the Team Leader - Food Laboratory role at ALS . At ALS, we encourage you to dream big. When you join us, you'll be part of a global team harnessing the power of scientific testing and data‐driven insights to build a healthier future. Are you an experienced laboratory professional ready to take the next step into leadership? We are looking for a motivated and organised Team...

A multi-academy trust in Southern England is seeking a Chief Financial Officer to lead their financial operations. This full-time role is based on-site in Trowbridge and involves developing the Trust's financial strategy while ensuring compliance and value-for-money across 30 schools. The ideal candidate must be a qualified accountant with extensive leadership experience and a history of...