Customer Experience Leader jobs in Trowbridge

You will be responsible for: Delivering your part of our customer shopping trip by: I ensure the van and trays I use are clean and kept tidy/organised. Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it. Ensuring trays are washed as part of the tray wash process.

You will oversee team performance, training, and development, act as the first escalation point for complex queries, and support the wider business with reporting and data analysis. Alongside leadership responsibilities, you will also play a hands-on role in day-to-day customer service activities.

You will ensure all imported products meet UK legal requirements whilst supporting issue resolution, managing technical administration, and taking part in internal audits.

You will have a strong understanding of retailer codes of practice, relevant food legislation, and customer management.

You will be the first point of contact to assist customers with their online subscription enquiries and account management.

You will play a key role in providing information and support to a global customer base and creating a unique customer experience through inbound calling line, webchat and responding to emails.

At ALS, we encourage you to dream big. When you join us, you'll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future. Are you an experienced laboratory professional ready to take the next step into leadership? We are looking for a motivated and organised Team Leader for our Food Laboratory to guide and support a busy laboratory...

A multi-academy trust in Southern England is seeking a Chief Financial Officer to lead their financial operations. This full-time role is based on-site in Trowbridge and involves developing the Trust's financial strategy while ensuring compliance and value-for-money across 30 schools. The ideal candidate must be a qualified accountant with extensive leadership experience and a history of...

Thrive Group are delighted to be working with our market brand leading company based in Frome who are actively looking to engage NPD Manager to join the team on a permanent basis. What you will be doing: - Customers main point of contact for development, optimisation and improvement projects from brief to launch. - Main contact between all departments to ensure a smooth launch of the new...

A leading UK retailer is seeking a Retail Team Leader to enhance management skills and support customer service excellence. Responsibilities include supervising a team, ensuring store compliance, and driving sales performance. Ideal candidates will have experience in customer service and team leadership. Various benefits are offered, including discounts, wellness programs, and training...

A community-focused retailer in Bradford-on-Avon seeks a Team Leader to enhance store operations and customer experience. The ideal candidate will inspire the team while supporting various store aspects, including the Post Office and community services. Flexibility for morning, evening, and weekend shifts is crucial. Various benefits include a 20% discount and healthcare plans, with training...

You will ensure production schedules are effectively planned and executed to meet customer demand while maintaining efficiency and accuracy. Key Responsibilities: Lead and support the Production Planning team, providing guidance and motivation. Implement and maintain MRP/ERP production planning tools and best practices.

A leading grocery chain is seeking a Team Leader in Bradford-on-Avon to inspire a positive team environment and ensure exceptional customer service. This full-time position (36 hours/week) involves supporting various store operations, leading by example, and assisting in management duties when needed. Flexibility for shifts including mornings, evenings, and weekends is essential. The candidate...

You will be joining a strong team who provide holistic financial planning to HNW and UHNW clients.

You will be overseeing their team of circa 4 – 6 team members.

You should have experience of leading a team *

You should have previous experience as an IFA Administrator *

You should have desire to be part of a growing team and take an active role in delivering growth for the business *

Customer Operations Manager Westbury Up to £40,000 per annum + Bonus Mon-Fri 08:30-17:00 Why This Role is Exciting: Join one of the UK's leading suppliers, where innovation, quality, and a personalised approach set the standard. This is not just a management role, you'll lead a dedicated team and work directly with clients, offering expert advice on bespoke packaging solutions and...

You will act as the internal advocate for our customers, ensuring their needs and expectations are represented in discussions on performance, product quality, and service delivery—whether dealing with direct clients or third-party distributors.

You will lead both the Applications Support and Customer Returns teams.

You will help us deliver consistently high levels of service to our customers, advising on shoe care, handbags, and accessories to compliment a customer’s needs, offering genuine, honest, and knowledgeable advice on our all products. You could have previous experience as a Sales Assistant, Retail Assistant or in a Customer Care environment.

You must be 18 or over , promoting Avon could open a world of potential income to change your life. - Earn extra money working hours that suit you

You must be able to work in the UK, student visas or overseas not accepted Avon offers TWO ways to make money:

You must be conversant in English to apply

Job Title: Customer Service Specialist Location: Studley (Office-Based) Salary: Competitive + Benefits Contract Type: Full-time, Permanent About the Role: We’re recruiting for a Customer Service Specialist to join a fast-paced logistics operation within a leading European provider of reusable packaging solutions. As part of a growing UK function, you will support key customer processes,...

You will be responsible for:

We're looking for a Team Leader to help drive our store forward someone who can inspire others, champion our values, and deliver an outstanding experience for every customer who walks through the door. This role is all about bringing energy, organisation, and a positive attitude to the team. Previous experience in a similar position is great, but not essential if you're self-motivated, a...

You will develop the Trust's financial strategy, ensuring compliance and value-for-money across 30 schools. The ideal candidate will be a qualified accountant with extensive leadership experience and a track record of financial transformation. This full-time position is based on-site in Swindon, with a competitive salary band of £118,225 to £158,433. The role closes on 12 February 2026.