Customer Experience jobs in Londonderry

You will create inspiring shopping experiences while managing a dedicated team. Key responsibilities include driving customer satisfaction, promoting upselling, and nurturing team spirit. Ideal candidates will have prior management experience in retail or hospitality and a knack for enhancing customer interactions.

As a Host at Everlast Gyms, you’ll be the first friendly face our members see when they walk through the door. More than just reception, this is a member-facing sales and service role where you’ll play a key part in driving memberships, supporting retention, and ensuring every visitor feels welcome. You’ll also take on key holder responsibilities, contribute to club operations, and support the...

A leading hotel group in Northern Ireland is seeking a Night Manager to oversee hotel operations during the night. Responsibilities include ensuring the highest level of customer service, managing night staff, and adhering to health and safety regulations. The ideal candidate should have 2-3 years of experience in a similar role, strong organizational skills, and a passion for guest satisfaction....

You will provide expert advice on finance and insurance products and achieve KPIs. Competitive salary and benefits offered, with a closing date for applications on September 30, 2025.

Job Title Customer Success Administrator Reporting To Customer Success Manager Hours of Work Mon Fri 09:00 17:00 Role Overview Operating within a fast-paced environment this role is responsible for delivering response maintenance repairs contracts for the Client, ensuring repair requests are carried out efficiently, cost-effectively and seeing the job process through from start to completion...

Honeycomb is delighted to be partnering with a highly respected and long-established banking organisation in Northern Ireland to recruit a Customer Service Advisor for its Magherafelt branch. This is a fantastic opportunity to join a trusted local business known for its commitment to outstanding customer care and strong community values. The Role As a key member of the branch team, you'll be...

Company Description Three UK is a big network for the little or life-changing connections that make life richer. Our brand embodies the strength of our network and how we can provide better connectivity every day for every customer. Three UK was founded in 2003 to challenge the mobile industry, and now covers 99% of the UK outdoor population with its combined 3G and 4G network and carries 28% of...

Age 21+ £12.21 per hour Under 21 £10.00 per hour This vacancy is for a role within our Coleraine store. Got a knack with customers? Ideally, you already have Retail sales experience but if you’ve worked in another customer focused sales environment, we’re likely to be a great fit for each other. You’re already a legend at quick and efficient working, and we’ll give you the product knowledge...

Customer Service Advisers – Branch network – Across Northern Ireland Why you’ll want to work with us: We are Northern Ireland’s leading bank and our multi award winning Personal Banking teams are looking for new Customer Advisers. We don’t like to boast . . . but we have been voted Best Customer Engagement and People Engagement Teams and we would love you to help us win more awards! We aren’t...

You will be able to demonstrate previous experience in customer service, administration, or sales support. Be reliable, honest, and a true team player with great attention to detail. What you'll get in return A permanent position with apetitive salary and benefits package

Company Description Three Retail Customer Advisor Location: 41 Church Street, Coleraine, United Kingdom, BT52 1AW Salary: £12.60 per hour + an on-target bonus of 25%, paid out monthly based on your store's performance Working Hours: Part time 12 hours across 2 days per week, including weekends on a rotation basis Who We Are We're here to build a network the UK can count on – one that connects...

Honeycomb is pleased to be working alongside a well-regarded, long-established banking institution in Northern Ireland to appoint a Customer Service Advisor on a temporary, ongoing basis for its Magherafelt branch. This is a great chance to join a trusted local organisation recognised for its exceptional customer support and strong community presence. The Role As an integral part of the branch...

You will own a defined portfolio of existing accounts and be responsible for driving growth through expansion and cross-sell opportunities.

You will be responsible for renewing contracts and executing upsells to hit your goals.

You will have a minimum of 2 years of B2B SaaS sales experience, with a track record of renewing and expanding accounts.

Are you passionate about delivering outstanding customer service and looking to join a supportive, family-run business with a reputation for excellence? We’re seeking a Customer Service Admin to become an integral part of our client’s growing team in Londonderry. This is an exciting opportunity to combine your skills in administration, customer care, and order management in a role where your...

A facilities management firm is seeking a talented individual for a maternity cover position in their Customer Success Team. The role involves managing customer queries and support in a fast-paced environment, delivering maintenance repair contracts efficiently, and providing outstanding service. The ideal candidate will have experience in a busy office setting and customer support, be IT...

Company Description: Three Retail Customer Advisor Location: 41 Church Street, Coleraine, United Kingdom, BT52 1AW Salary: £12.60 per hour + an on-target bonus of 25%, paid out monthly based on your store's performance Working Hours: Part time 12 hours across 2 days per week, including weekends on a rotation basis Who We Are We’re here to build a network the UK can count on – one that...

Customer Service Advisers – Branch network – Across Northern Ireland Why you’ll want to work with us: We are Northern Ireland’s leading bank and our multi award winning Personal Banking teams are looking for new Customer Advisers. We don’t like to boast . . . but we have been voted Best Customer Engagement and People Engagement Teams and we would love you to help us win more awards! We aren’t...

A leading automotive company in Northern Ireland is seeking a Service Advisor to serve as the key link between customers and the workshop. This role offers the chance to build trusted relationships and ensure exceptional customer satisfaction. Candidates should have experience in customer service, strong communication skills, and a full driver's license. The position promises competitive...

Customer Service Advisers – Branch network – Across Northern Ireland Why you’ll want to work with us: We are Northern Ireland’s leading bank and our multi award winning Personal Banking teams are looking for new Customer Advisers. We don’t like to boast . . . but we have been voted Best Customer Engagement and People Engagement Teams and we would love you to help us win more awards! We aren’t...

A family-owned automotive company in Northern Ireland is seeking a Service Advisor to enhance customer experience at their Volkswagen site. The successful candidate will manage customer communications, maintain positive relationships, and ensure vehicles are ready on time. Ideal applicants should possess a valid driving license, excellent organizational skills, and the ability to work well within...