Customer Experience Manager jobs in Aldermaston

You will orchestrate a multi‑party delivery ecosystem, balancing cost, speed, quality, and capability to scale new products and services effectively. Responsibilities of the Head of Customer Success include:Lead programme and project delivery across the New Business portfolio, from proof‑of‑concept to full deployment.

You will ideally bring previous fibre installation experience or will be working in Telecoms and looking for a company that will invest and upskill you on fibre.

You will be communicative, friendly and a team player. Immediate interviews and immediate start available Package is up to £28,750 consisting of base and guaranteed monthly bonus + an excellent benefits package. We are actively recruiting this role and would love to hear from you - please apply today even if you do not currently have an up to date CV - we can always help you with that !

You will be running tenders within agreed frameworks, and working with the strategic sourcing team to procure complex procurements.

You will be responsible for overseeing performance of agreed frameworks, leading commercial negotiations across technically and high-risk contractual environments.

You will understand customer's needs in order to identify ways they can maximise value and achieve their goals.

You will report directly to the Team Leader of Customer Success. Customer Success Associates are able to work directly and independently with our customers to help them grow through building success plans

You will be showing customers the products and service on offer e.g. Kitchen doors, worktops, handles, appliances etc.

You will also be carrying out general admin duties e.g., quotations, placing orders, dealing with suppliers and other admin work as required

You will be working from the Thatcham Branch, on the A4.

You will be communicative, friendly and a team player. Immediate interviews and immediate start availablePackage is up to £28,750 consisting of base and guaranteed monthly bonus + an excellent benefits package. We are actively recruiting this role and would love to hear from you - please apply today even if you do not currently have an up to date CV - we can always help you with that !

You will orchestrate a multi‑party delivery ecosystem, balancing cost, speed, quality, and capability to scale new products and services effectively. Responsibilities of the Head of Customer Success include: Lead programme and project delivery across the New Business portfolio, from proof‑of‑concept to full deployment.

You will be involved in governance planning, administering contracts, contract options management, KPI reviews, managing tier 1 suppliers, contract disputes/resolution, agreeing work orders and liaising with stakeholders.

You will have an understanding of the end-to-end procurement process, including pre and post contract, and experience of utilising contract management tools such as CEMAR.

You will lead strategic planning and governance. Manage, develop and mentor a team that administer the contracts, and get involved in contract disputes.

You will support the procurement team, advising on contract options management, working with tier 1 Suppliers and managing KPI reviews / planning.

Customer Order Specialist 12 Month FTC Theale/Home We are seeking a Customer Order Specialist to be the first point of contact for 3rd party customers (non-Anchor Tenants) and drive the seamless processing of applications and service requests. This role ensures the fastest time to revenue while supporting internal teams to deliver best-in-class services. Key Responsibilities: - Manage...

You will need to obtain and maintain the necessary security clearance for the role. This will be funded by AWE. The nature of our work does mean you need to be a British Citizen who has been resident in the UK for the past 5 years in order to apply for SC clearance and 10 years for DV.

You will orchestrate a multi‑party delivery ecosystem, balancing cost, speed, quality, and capability to scale new products and services effectively. Responsibilities of the Head of Customer Success include: - Lead programme and project delivery across the New Business portfolio, from proof‑of‑concept to full deployment.

Customer Order Specialist 12 Month FTCTheale | Hybrid (3 days in office per week )We’re hiring a Customer Order Specialist to manage third-party customer applications and support demand processing within a fast-paced telecoms environment.You’ll be the first point of contact for non-Anchor Tenant customers, owning applications end-to-end, validating service order requests, managing quotes and POs,...

You will report into the Principal Procurement Manager and be responsible for developing and delivering strategic sourcing events and supplier relationship management, supporting one of the UK's largest and most strategic infrastructure investments over the next 15 years.

You will ensure compliance with government procurement regulations, and AWE's structured procurement processes.

You will orchestrate a multi‑party delivery ecosystem, balancing cost, speed, quality, and capability to scale new products and services effectively. Responsibilities of the Head of Customer Success include:Lead programme and project delivery across the New Business portfolio, from proof‑of‑concept to full deployment.

You should have commercial acumen, understand and apply business knowledge to make sound decisions that benefit the entire organisation and a keen eye for identifying root causes and driving continuous improvement. We do need you to have the following: Good standard of general education including Maths and English or equivalent experience.

You will report to the Head of Category - Site Services and lead a category team, driving high performance and setting the direction for the categories ensuring strategic sourcing, contract management and commercial contract management are carried out efficiently, to meet business objectives.

You will be defining contract terms, strategic and governance planning, contract options management, KPI reviews, managing tier 1 suppliers, contract disputes/resolution, agreeing work orders and liaising with stakeholders.

You will have an understanding of pre and post contract, and experience of utilising CEMAR or similar to manage construction contracts.

You should have commercial acumen, understand and apply business knowledge to make sound decisions that benefit the entire organisation and a keen eye for identifying root causes and driving continuous improvement. We do need you to have the following: Good standard of general education including Maths and English or equivalent experience.