Customer Experience Manager jobs in Earlswood

You will be supporting your team on a daily basis providing solutions to more complex queries and help guide your advisors through complaints to ensure the customer leaves satisfied and their query has been resolved.

You should be comfortable dealing with real time complaints, whilst working with other departments to obtain a solution for the customer.

You will lead large teams through change, drive operational excellence, and ensure strong risk management aligned to the Conduct Risk Framework and Consumer Duty requirements, under FCA regulation.

You will work closely with the COO and senior stakeholders across the business, helping to shape operational strategy while delivering strong performance, efficiency and customer outcomes.

Job Title: Senior Service Advisor - Automotive SectorLocation: Solihull, West MidlandsSalary: £30,000-£35,000 (depending on experience) + bonus + benefitsAbout the Role:A prestigious national and growing Accident Repair business, with a large number of bodyshops across the UK, is seeking a dedicated Senior Service Advisor to join their Solihull head office call centre. This role offers a...

About usFounded in 2005, TXO is the global partner for the entire technology lifecycle. We help industries optimize, manage, deploy, and resell technology.Our vision is to make technology more sustainable, reduce costs, minimize waste, and maximize impact. We help companies worldwide increase efficiency, control costs, and achieve environmental goals.By applying circular economy principles,...

Customer Support (Savings) Please make sure you read the following details carefully before making any applications. Solihull – Hybrid £25000-£28000 + excellent benefits Are you passionate about delivering excellent customer service and keen to build expertise in savings products? We're looking for a motivated Operations professional to be the first point of contact for customers, supporting...

You will deal with complaints promptly in an open and honest way - Leading from the front, you will be hands on working with the team on the line and on floor with customers - Responsible for supporting your General Manager and delivering store results - Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs

You will enhance the member journey, prioritise their goals, and improve member retention. In the absence of the General Manager and other Heads of Departments, you will take on Duty Manager responsibilities, ensuring operational standards, health & safety, and the commercial performance of the club.

Job Title Customer Manager Location Shirley Employment Type Full time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 45 Salary Competitive salary plus benefits Category Store Management Closing Date 11 December 2025At Asda, we want you to . As our Customer Manager, you’ll be the champion of customer experience in store—ensuring every interaction leaves a...

Are you a Customer Service professional in the construction industry? Are you working in a large company and feeling held back by corporate policy and process? Want more ownership and make more impact on a business? This might be the role for you! The company Based in Banbury, Oxfordshire, and operating throughout central England, RB Maintenance aims to deliver 1st-class Customer Service...

You will act as a strategic and trusted partner to our customers, guiding them through onboarding, software rollout and issue resolutions to drive retention and satisfaction. By proactively identifying opportunities for growth and addressing risks, you'll play a key role in supporting customer account expansion and ensuring we provide an excellent service.

You will need to bring experience in:

Customer Success Manager Role Overview The Customer Success Manager will be responsible for the management and execution of customer engagement strategies within our client's organisations. The role focuses on enhancing customer satisfaction and retention, and the individual will report to the Head of Customer Success. Key Responsibilities - Manage the daily operations of the customer...

BAM UK & Ireland is recruiting an Head of Customer Relations to join the Facilities Management team.As the Head of Customer Relations, you will lead BAM FM’s customer growth and engagement strategy, strengthening our market presence and driving sustainable expansion across public and private sectors. This role builds high-value relationships with clients, internal stakeholders, and industry...

Job Title: Architect OR Architectural Technologist Location: Solihull Salary: £35-45,000 DOE About the company: An award-winning design and build studio based in Solihull is seeking a dedicated and talented individual to join its team that specialises in delivering bespoke luxury residential projects across Warwickshire, the West Midlands, and the Cotswolds. With over a decade of experience...

Customer service and sales assistant Are you tired of Hospitality and Bar Work? Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer and are now looking to start as a Customer service and sales assistant? Are you fed up of having no social life, and having to work your life around long hours in your current...

Job Title: Customer Experience Advisor Req ID: 8987 Company: Flogas Britain Salary: 26,229.09 + Enhanced OT + Monthly Bonus Location: Leicester, GB, LE7 1PF Contract Type: Permanent - Monday to Friday (1 in 4 Saturdays) Location Type: Hybrid - 2 Days Office / 3 Days Home Join us as at Flogas and we’ll do right by you with training, support, benefits, and lots of opportunities to develop in...

Pay: £26,000.00 per yearJob Description:Hours 9am to 5pm Monday to Friday - This is a temporary role for Sick cover. IMMEDIATE START.My client is currently seeking to recruit an experienced Customer Service Advisor to work in their very busy team, with you being the primary point of contact for their customers, providing day to day support through inbound and outbound customer calls.They are a...

About us Founded in 2005, TXO is the global partner for the entire technology lifecycle. We help industries optimize, manage, deploy, and resell technology. Our vision is to make technology more sustainable, reduce costs, minimize waste, and maximize impact. We help companies worldwide increase efficiency, control costs, and achieve environmental goals. By applying circular economy principles,...

You will lead large teams through change, drive operational excellence, and ensure strong risk management aligned to the Conduct Risk Framework and Consumer Duty requirements, under FCA regulation.

You will work closely with the COO and senior stakeholders across the business, helping to shape operational strategy while delivering strong performance, efficiency and customer outcomes.

You will lead large teams through change, drive operational excellence, and ensure strong risk management aligned to the Conduct Risk Framework and Consumer Duty requirements, under FCA regulation.

You will work closely with the COO and senior stakeholders across the business, helping to shape operational strategy while delivering strong performance, efficiency and customer outcomes.

You will lead large teams through change, drive operational excellence, and ensure strong risk management aligned to the Conduct Risk Framework and Consumer Duty requirements, under FCA regulation.

You will work closely with the COO and senior stakeholders across the business, helping to shape operational strategy while delivering strong performance, efficiency and customer outcomes.