Customer Success Manager
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HIKINEX
Faringdon
The Customer Success Manager (CSM) performs a key role in driving the health, retention, and growth of Retail clients– measured by various indicators of customer health including NPS (Net promoter Score) and by the Gross Renewal Rate (GRR). Primary Responsibilities - Work with your assigned clients to build a mutually agreed upon ‘Success Plan' with performance objectives and critical... |
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4 days ago
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