Customer Experience Manager jobs in Greenwich

You will be a key contributor in building and operationalizing customer journeys, shaping persona development, and translating insights into activation strategies across digital and offline channels.

We are Centrica! We’re so much more than an energy company. We’re a family of brands revolutionising a cleaner, greener future. Working here is #MoreThanACareer - we’re powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you’re developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.Your work here...

Designer Recruitment are seeking an experienced and highly motivated Showroom Manager / Kitchen Designer to lead and manage our client's Greenwich and Highgate showrooms. This is a hands-on role combining showroom management, kitchen design, and customer consultation. The successful candidate will have a strong design background, excellent sales ability, and proven leadership skills. This...

You will know how to make a positive difference within a heavily regulated sector, as you’ll have a strong commercial acumen and strategic mind The ability to develop an environment which focuses on continuous improvements An effective communicator, with a confident and influential leadership style

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to...

You will collaborate with clients within the Consumer Products industry undertaking major Digital Business Transformation (DBT) engagements to understand their business, end-customer needs, and then constantly deliver value with fast increment cycles.

You will be part of the Operations team that is in charge of the overall orchestration of the delivery of core curriculum Learning Journeys and upskilling efforts.

You will work, in close contact with the “Global L&D Service Center” which is part of the team and handling the entire participant management.

Product Manager - Energy Trading & Risk Management (Endur) - LondonPublicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile...

You will collaborate closely with POPX colleagues and POP leadership to provide functional expertise and insights, and to build scalable analytical capabilities that support BCG’s people and organization agenda.

You will also play a central role in developing intellectual property and knowledge assets, supporting commercialization, proposals, and go-to-market efforts for POPX offerings.

You will work closely with business stakeholders, technology teams, and end users to ensure the successful implementation and optimization of Endur solutions to meet business objectives. Your ImpactDefine and own the product vision, strategy, and roadmap for Endur implementations, ensuring alignment with business goals.

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line...

You will be a critical team member in BCG’s Marketing function, collaborating across global Marketing, Marketing Technology, and Practice Areas, while supporting BCG accounts and client teams. Your days will be spent working with all levels of the BCG organization, including Managing Directors and Partners (and their account teams, support staff, and assistants), Marketing Directors, and peers.

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line...

You will strengthen governance, coordinate ERM workstreams, deliver executive and board-level reporting, and engage stakeholders to foster a risk-aware culture across BCG. In this role you will have one direct report to support you as you set the governance for ERM. Key Responsibilities:

You will lead cross-functional projects (primarily Workday Time-Off) aimed at enhancing service delivery, efficiency, and employee experience across BCG. Your work will span process optimization, system enhancement, and change management - all while collaborating with a global network of HR professionals.

You will work closely with the Practice Area Leaders and their leadership teams when setting the strategic agenda and driving implementation. For additional tasks, you will collaborate with the Practice Area Coordinators, Sector / Topic Managers, HR and Marketing within the PA.

You will contribute to consistent, compliant, and employee-focused benefits solutions by working closely with the Global Benefits Centre of Expertise.

You will partner with colleagues across HR, Finance, Procurement, and external vendors to support renewals, analyze benefits data, and improve processes.

You will grow and deploy a team of experts to directly support client case work, content development and business build initiatives.

You will drive the Intellectual Property (IP)/content agenda for your topic, including the building of technical tools, with support from internal information technology colleagues.

You will work together with case and proposal teams to provide knowledge assets, analysis and expert advisory. You’ll serve as a thought partner and content expert to case teams and sector leaders, helping structure and solve complex issues.

You will play a key role in connecting the learning agenda to business priorities—ensuring that learning initiatives deliver measurable value, align with enterprise goals, and help embed a culture of continuous growth and development.

You will work closely with the senior L&D team, HRBPS and business leaders to: