Customer Experience Manager jobs in Hinckley

You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across.

You will have experience in running the show in a fast-paced customer facing environment and be someone who can handle the variety that each day at Wickes brings.

You will play a key role in ensuring customer satisfaction, driving continuous improvement, and maintaining high service standards. Key Responsibilities: Manage customer relationships and communication for all aspects of service and delivery. Address customer inquiries via phone, CRM systems, live chat, or instant messaging.

You will almost always be having a real conversation, not following a script. The team also carries out operational processes, including administering gas supply switches and meter readings. This involves a variety of regular tasks, including requesting and recording information from customers (such as meter readings) and the handling of customer requests and queries.

Job Description Management Accountant - Hinckley Macildowie are working with this client based in Hinckley to recruit a Management Accountant on a permanent basis, offering a competitive salary aligned with experience. This role sits within a dynamic and growing manufacturing division of a wider business and will take ownership of management accounts and cost control processes post-ERP...

Job Description DISPOSALS & ACQUISITIONS MANAGERCorporate Property : Local AuthorityHybrid workingABOUT THE ROLEWe are seeking an experienced Disposals & Acquisitions Manager to proactively lead, direct and deliver all disposal and acquisition activity across the Council's estate, with particular responsibility for the Investment programmeThe portfolio is varied and spans offices, industrial and...

Astute's Power team is partnering with a leading Energy from Waste company to recruit a Service Manager for its servicing division based in Leicestershire. Please make an application promptly if you are a good match for this role due to high levels of interest. The Service Manager role comes with a starting salary of up to £80,000 + car allowance + benefits. xujxxms If you are degree qualified,...

You will be working for a well-known contractor that values not only their clients but every stakeholder within the business, ensuring attention to detail, collaboration and a commitment to maintaining high levels of compliance. As the Passive Fire Site Manager, you will be:

Delivery drivers needed to transport goods, providing excellent customer service. Requires a UK or EU driving license, good communication skills, and a positive attitude.

Driver needed to provide quotations and conduct surveys for customers.

Our client requires a Business Manager to join their successful sales department in the Hinckley area. Working for an Automotive Used Car Supermarket, the successful Business Manager will become an integral cog in this high-performing team. You can expect On Target Earnings of £44,000 with a base salary of £26,000 with the working hours of 42.5 per week. Benefits:£26,000 basic salary with...

What you'll do Summary £12.75 - £13.65 per hour | 35-40 hour contract | AM & PM shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you. As a Lidl Customer Assistant, no two...

Role: Logistics Broker (Based in Hinckley) PERMANENT ROLEMain Duties:Resource / allocate loads on a daily basis achieving best possible margin.Ensure deliveries are scheduled on time and in line with customer expectations.Proactively look for other work through various trading platforms in use at the business.Engage with new and existing customers to drive repeat business.Maintain regular contact...

We’re partnering with a long-standing client to appoint a hands-on Warehouse Manager to take full ownership of two Hinckley sites. Expect a luxury product, a small high-calibre team, and an operation where the customer experience truly matters. You’ll be on the warehouse floor driving day-to-day performance while also operating at senior management level to support growth and continuous...

Summary £14.95 - £15.45 per hour | 35-40 hour contract |AM & PM shifts | 30-35 days holiday (pro rata) | 10% in-store discount | Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you’ll help us maintain our high...

You will achieve this by:Supporting two sites in Nuneaton and one in Rugby (mileage paid when required to go to Rugby)Answering the phones and greeting visitors to their centresAssisting with organising meetings and diary managementDistributing post and updating their databasesAny ad-hoc duties (this is a very varied role)

Astute's Power team is partnering with a leading energy from waste company to recruit a Mechanical Inspection Manager within their Servicing team to work on site in Leicestershire. The Mechanical Inspection Manager role comes with a salary of up to £62,000 + private medical + benefits. If you are an experienced Mechanical Engineer with experience managing teams in a heavy industrial setting then...

Transport Manager - PermanentLocations: Hinckley, LeicestershirePay rates: £40,000 - £45,000 Per Year.Transport Manager Job role & Shift pattern:•Ensure optimum efficiency / effectiveness of overall transport operations•Ensure all vehicles are maintained in accordance with relevant legislation•Ensure all VOSA records are accurately kept•Keep abreast of all current and pending legislation relevant...

You will lead the development of strategies and estate management plans on behalf of client departments (e.g. adult care, education, social services), translating corporate and service priorities into deliverable, value for money outcomes.

You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities - Create, oversee, and drive a culture of safety and wellbeing - Analyse and implement changes to keep quality and productivity at a consistently high level

Job Description Job Title: Customer Service Agent Department: Customer Service Reports To: Customer Service Manager Job Type: Part-Time Compensation: 21.00 per hour Job Overview: We are looking for a friendly and driven Customer Service Representative to join our team! As the first point of contact for our customers, you will play a vital role in creating a positive customer experience by...