Customer Experience Manager jobs in Kirkcaldy

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Product Genius: Cars, Customer Experience & Progression

BMW Group Retail
Kirkcaldy

A leading automotive retailer in Kirkcaldy is seeking a Customer Service Executive, known internally as a Product Genius. In this role, you will enhance the customer journey from enquiry to delivery, assist in showroom presentation, and organize test drives. Ideal candidates are confident communicators with a full UK driving licence, eager to progress within sales. The position offers a five-day...

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an hour ago

Senior Customer Relationship Manager

Government Recruitment Service
Kirkcaldy

Can youbuild and maintain strong relationships with customers and external clients? Have you successfully resolved issues while managing client relationships? Are you confident working with numbers and data analysis? If so, we'd love to hear from you! The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably. We do this by helping people through a lifetime...

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an hour ago

Customer Delivery Driver

Asda Stores Ltd
Kirkcaldy

Job Title Customer Delivery Driver Location Kirkcaldy Employment Type Part time Contract Type Permanent Shift Pattern Work Shift: Days Hours per Week 16 Pay Rate £12.60 Category Retail Hourly Colleagues, Sales Staff Closing Date 4 December 2025About the Role Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you're...

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7 days ago
Hybrid

Accounts Advisory Manager

Able Bridge Recruitment
Kirkcaldy

Job Description The CompanyAble Bridge Recruitment are thrilled to be working in partnership with a leading and growing accounting firm in fife in the recruitment of an Accounts Advisory Manager on a permanent basis. Benefits includeFlexible and hybrid workingGenerous holiday entitlement with the ability to buy and sell holidaysHealth insuranceLife assuranceVarious retail discount schemesSalary...

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3 hours ago

Sales & Customer Service Administrator

Search
Sinclairtown

Sales & Customer Service Administrator32 hours per week | £12.60 per hourOverviewOur client is a growing wholesale supply business operating across the UK. They are seeking a reliable and customer-focused Sales & Customer Service Administrator to support their Scottish customer base as part of continued expansion.The RoleThis role will act as the primary point of contact for wholesale customers...

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an hour ago

Leadership and Management Facilitator

Babcock International
Kirkcaldy

You will play a vital role in strengthening leadership capability across Babcock. You'll deliver engaging management development programmes, coach colleagues to grow their skills, and create impactful learning experiences that shape confident, future‐ready leaders.

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an hour ago

Cafe Manager

BaxterStorey
Kirkcaldy

Company Description Title: Cafe Manager Location: Smith Anderson Group Ltd Salary: £ per hour Benefits: 28 Days holiday including bank holidays Plus your birthday off 3 volunteering days 3 days grandparent leave 24 weeks enhanced maternity leave Secondary career leave Wedding/commitment day leave Free meals on shift Bespoke training and development opportunities Apprenticeships opportunities...

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7 days ago

Production And Quality Manager

Escape Recruitment
Kirkcaldy

You will be responsible for managing daily production priorities while maintaining quality standards and driving continuous improvement across the operation. This role suits someone who prefers being close to the shop floor rather than operating at arm's length. What you'll be doing Leading daily production meetings and planning workloads

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2 days ago
Hybrid

Internal Account Manager

Universal Business Team
Kirkcaldy

Internal Account ManagerLocation: Kirkcaldy, ScotlandSalary: £35,000 - £38,000 per annum (depending on experience) plus bonus, profit share and benefitsEmployment Type: Full-time (ideally 5 days per week in the office but hybrid would be considered)We are working on behalf of a growing, family-owned SME operating within the tooling and industrial supply sector. Due to continued expansion, the...

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an hour ago

In-Store Cleaning Manager

Arcus FM Limited
Kirkcaldy

You will need to have a degree of flexibility with working times required to meet business needs. Health & Safety is our No. 1 priority, so you'll be on top of monitoring and managing this - not just for yourself, but for all others on site. That might sound a bit daunting, but don't worry - we'll provide you with all the equipment and support you need.

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an hour ago

Unit Manager

Fife Council
Kirkcaldy

You will find more information about the job and the type of person we are looking for below (a link to the role profile is included).

You should be able to work flexibly and creatively within a dynamic and ambitious team.

You will save money on your SSSC fees as these will now be paid for all roles and grades by the Scottish Government.

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7 days ago

Retail Cleaning Manager: Lead Store Hygiene & Team

Arcus FM Limited.
Kirkcaldy

A leading facilities management company is seeking an In Store Cleaning Manager for Sainsbury's in Kirkcaldy. This role involves supervising a cleaning team, supporting their recruitment and training, and ensuring a high-standard cleaning service. Candidates should have team management experience, be flexible with working hours, and have a focus on health and safety. This is a full-time position...

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an hour ago

Senior Vehicle Services Customer Relationships Lead

Government Recruitment Service
Kirkcaldy

A government agency located in Scotland is seeking a Senior Customer Relationship Manager to oversee vehicle testing services. This role involves forming a national understanding of customer needs, enhancing relationships with key account holders, and ensuring the effective use of resources. The ideal candidate will have experience in relationship management and strong data analysis skills....

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an hour ago
Hybrid

Project Manager

Babcock International
Kirkcaldy

Job Title: Project Manager Location: Rosyth, Fife + Hybrid Working Arrangements Compensation: £56,570 - £66,229 + Benefits Role Type: Full time / Permanent Role ID: SF70821 Lead Projects That Shape the Future of Defence Engineering At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Project Manager at our Rosyth...

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an hour ago

Retail Cleaning Manager — Lead a High-Quality Store Team

Arcus FM Limited
Kirkcaldy

A cleaning service provider is seeking an In-Store Cleaning Manager for the Sainsbury's store in Kirkcaldy. This role involves supervising a cleaning team, ensuring high standards of cleanliness, and managing staff recruitment and training. Candidates should possess strong team management skills and previous experience in a retail cleaning environment. Flexibility in working hours is essential to...

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an hour ago
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Customer Service Executive

BMW Group Retail
Kirkcaldy

Arnold Clark Dumfries Is looking for aCustomer Service Executive. Your role At Arnold Clark you'll be known as a Product Genius, but your role revolves around the customer experience. Our Product Geniuses are our in-branch experts. They are devoted to learning about our products and developing their communication skills, both in person and digitally, so they can help our customers make the right...

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an hour ago

Build and Integration Manager

Babcock International
Kirkcaldy

You will shape the successful delivery of core construction activities, influencing productivity, quality, and safety standards across a major defence engineering programme. This is a highly visible position where your expertise and leadership will have a meaningful impact on national security, operational capability, and the long‐term growth of your career.

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an hour ago

Operations Delivery Leader – Customer Service Excellence

Government Recruitment Service
Kirkcaldy

A public service recruitment agency in the United Kingdom is seeking an Operational Delivery Manager to lead and inspire geographically dispersed teams while ensuring the consistent delivery of high-quality services. The ideal candidate will utilize data-led decision making and strong performance management skills to drive excellence and foster a culture of continuous improvement. This critical...

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5 days ago

Operations Delivery Manager - Scotland

Government Recruitment Service
Kirkcaldy

Can you lead geographically dispersed teams to deliver consistent, high-quality services while meeting targets through effective planning and performance management? Do you use data-led decision making to drive continuous improvement, resolve complex issues, and deliver excellent customer service across teams? If so, we'd love to hear from you! The Operational Delivery Manager plays a pivotal...

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5 days ago
Hybrid

Defence Project Manager – Hybrid, High-Impact Programs

Babcock International
Kirkcaldy

A leading defence engineering firm in the UK seeks a Project Manager to lead innovative defence projects. This full-time position offers hybrid working arrangements and involves managing integrated teams, ensuring project clarity, and delivering high-stakes projects essential for national security. Candidates should possess relevant project management qualifications and experience in Advanced...

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an hour ago
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