Customer Experience Manager jobs in Northern Ireland

You will work closely with Sales, GTM Activation roles, Product & Product Marketing, Content, Events and corporate leadership where we need references for Investor purposes. You'll be the subject matter expert for Customer Advocacy within marketing and help the team to understand the best media, customer and story/narratives to use to engage and grow our presence in the market.

You will operate at the executive level, building trusted relationships with CIOs, CMIOs, and operational leaders while coordinating cross-functional teams across delivery, engineering, cloud, and support organizations.

You will play a critical part in maintaining the stability and performance of platforms that directly impact patient care, data interoperability, and business continuity.

About Sapio Sciences Sapio Sciences is on a mission to accelerate scientific drug discovery and high-throughput clinical and diagnostics for our clients and partners. The Sapio team consists of expert and highly collaborative scientists, software developers, and professionals passionate about providing a best-in-class lab informatics platform and industry-specific solutions. Sapio is one of the...

You will build relationships with executive, operational and technical stakeholders, helping customers achieve measurable value through successful product adoption.

You will be expected to understand the product, lead strategic customer conversations, maintain accurate commercial forecasts and identify meaningful expansion opportunities.

Company Overview Logile is the leading retail labour planning, workforce management, inventory management and store execution provider deployed in thousands of retail locations across North America, Europe, Australia, and Oceania. Our proven AI, machine-learning technology and industrial engineering accelerate ROI and enable operational excellence with improved performance and empowered...

About Afiniti Who Are We? Over the past 20 years, Afiniti’s patented technology has paired customers and contact center agents in real time based on how well they are likely to interact, leading to better experiences across the entire customer journey. As our products evolve, it is our mission to retain and grow revenue by creating repeatable, AI-driven solutions that transition from high-touch...

You will have a wide range of responsibilities including: Being responsible for managing anything and everything on site. Rising to every challenge and solving problems. Giving tours to prospective customers. Upselling to existing customers. Above all, looking after our customers so well that each becomes a brand ambassador – for you, your team and IWG.

You will work closely with Sales, GTM Activation roles, Product & Product Marketing, Content, Events and corporate leadership where we need references for Investor purposes. You'll be the subject matter expert for Customer Advocacy within marketing and help the team to understand the best media, customer and story/narratives to use to engage and grow our presence in the market.

You will lead our regional team to protect and expand our customer portfolio while shifting our operational focus from reactive support to proactive, commercially-driven revenue growth.

You will carry a Net Revenue Retention (NRR) quota across a portfolio of SMB accounts, accountable for both preventing churn and growing ARR through expansion.

Insights Manager - Jockey Club Experiences, London, Liverpool or Birmingham | Full-Time / Permanent Up to £55000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We're looking for... This position will be supporting E15 Insights, part of Levy UK & Ireland, a division of Compass Group. E15 Insights uses...

You will work on realistic marketing projects that may include: - Developing digital marketing strategies - SEO audits and optimisation recommendations - Social media campaign planning - Content creation and marketing calendars - Email marketing campaigns - Marketing analytics and reporting

Trainee Management Programme (Army Officer) £35,925 - £42,948 a year Learn to Lead. Be the one others turn to. Be responsible. Be trusted with the safety of the nation. Become a British Army Officer, and youll be doing something that really matters. Leading a team. Making a difference to the world. It all starts at the Royal Military Academy Sandhurst. Youll learn the skills you need to...

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals.

You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay.

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals.

You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay.

Join Kingspan and Make a Difference Kingspan is a global leader in high-performance insulation and building envelope solutions. We are committed to innovation, sustainability, and creating better buildings for a better world. We are seeking a highly organised and detail-oriented Transport & Import Customs Administrator to join our Logistics team in Portadown. This is an excellent opportunity for...

Calling all Cruise Customer Service Specialists! If you're looking for fully home-based position which offers a highly competitive salary up to £28k and a Monday to Friday working week between 9am - 6pm, we have the perfect role for you! As a Cruise Customer Service Consultant, you’ll play a vital role in ensuring our client’s customers enjoy a seamless post-booking experience. Excellent...

Exchange Customer Engineer Role Overview We are seeking a highly experienced Microsoft Exchange Hybrid Engineer with strong enterprise-level expertise across Exchange Online, and Exchange On-Premises. The candidate will be responsible for enterprise SharePoint architecture, administration, troubleshooting, migration and hybrid solutions, along with Exchange administration and hybrid messaging...

Shape the Industry and Your Career At Cytora, now an Applied Systems company, our AI-powered platform is reshaping how insurers and brokers connect, decide, and grow across the global insurance ecosystem. We move fast, think big, and build things that matter. If you’re energized by meaningful innovation and want to shape what’s next in Insurtech, this is where that work happens. The Role at a...

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals.

You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay.

Job Description Customer Service Team Leader Location: Newry (Granite Exchange) Northern Ireland Hybrid 50% WFH / 50% Onsite. We're flexible on the days you chose to come to the office. Hours: Monday to Friday 09:00 – 18:00 & 40 hours per week Contract: Permanent Salary: £27135.99 Great Benefits including internal career progression Role Overview As a Customer Service Team Leader at...