Customer Experience Manager jobs in Norwich

You will be fearless, resilient and focused, and have a strong 'can do' attitude to get things done.

You will be educated to degree standard or equivalent experience, be well organised, numerate and have the potential/ability to build a commercial business proposal considering the core elements of the P&L.

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

A leading service provider in Norwich is seeking a Service Advisor to enhance customer experience. This role involves being the first point of contact for customers, communicating effectively throughout their service visit, and ensuring satisfaction upon collection of their vehicle. Ideal candidates will have excellent service backgrounds, communication skills, and attention to detail. Flexible...

A prominent energy consultancy in Norwich is seeking a Training Customer Support Coordinator to join their team. This role focuses on enhancing customer experience across training services, managing bookings, and supporting operational efficiency. The ideal candidate will have strong organizational skills, proficiency in CRM systems like Salesforce, and experience in customer-facing roles. The...

A home improvement retailer in Norwich is seeking a Shift Lead to manage daily store operations and ensure a safe, customer-friendly environment. As a Shift Lead, you'll oversee staff deployment, act as the primary contact for staff and shoppers, and maintain the store's compliance with safety protocols. This position offers a competitive salary along with excellent benefits such as a pension...

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

You will also be required to work 1 in every 4 weekend but this can be from home for a couple of hours. Key Responsibilities

Job Description Competitive Salary: £31,930 + Amazing Perks! Ready to lead, inspire, and make every guest experience unforgettable? Join Mecca Bingo as an Assistant Manager and take the next step in your career. You'll work hand-in-hand with the General Manager, setting the standard, motivating your team, and creating a vibrant, welcoming atmosphere for every customer. Why You'll Love It...

You will be that ‘warm welcome’ and ‘final farewell’ and everything in between during the guests stay at the hotel. Turning moments into memories and ensure they experience the highest level of guest experience! Is this the role for me? Previous experience within a similar role or guest facing

A leading UK supermarket is seeking a Fresh Food Manager in Norwich to ensure excellent product availability and deliver exceptional customer service. The role involves leading a team, managing department routines, and building relationships across various departments. The ideal candidate will have team management experience and a passion for fresh food. Competitive salary and comprehensive...

Role overview: Business Customer Manager Norwich Currys, Norwich Permanent Full Time At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the...

Overview At GNAW, we make great quality, premium chocolate, have impeccable ethical sourcing & sustainability credentials, and are launching even more fantastic product innovation to delight our customers and consumers. Responsibilities Active management of existing customer accounts and prospecting for new opportunities within specific channels and routes to market. Develop existing customer...

A reputable private company in agricultural services seeks a Permanent Parts Manager based in Norfolk. The successful candidate will oversee a busy parts operation, manage a small parts team, and ensure efficient customer support for parts requirements. Ideal applicants should have at least 2 years' experience in the Agriculture sector and a good understanding of agricultural machinery, along...

A leading hospitality firm in Hethel seeks a General Assistant / Front of House Supervisor. The role emphasizes delivering exceptional customer service and maintaining high food safety standards. Candidates should be passionate about food and thrive in collaborative environments. This position offers a salary of £28,532.46 annually, along with a variety of benefits including generous holidays, a...

A leading hospitality company in Norwich seeks a General Assistant / Front of House Supervisor to deliver excellent customer service and maintain hygiene standards. The ideal candidate will have a passion for food, enjoy teamwork, and adapt to challenges. Benefits include 28 days holiday, free meals on shift, and tailored development opportunities. This entry-level position offers a chance to...

You will facilitate seamless operations and maintain high cleanliness standards while collaborating with a supportive team. Ideal candidates are passionate about food and customer service and have a solution-oriented mindset. Enjoy benefits like 28 days holiday, bespoke training, and a positive work environment.

A global retailer of apparel and accessories is looking for a Brand Representative in Norwich, UK. The role emphasizes exceptional customer service, engaging with customers to meet their needs. Ideal candidates should be outgoing and attentive, capable of connecting with customers. This position offers a flexible schedule, merchandise discounts, and opportunities for career advancement, allowing...

A healthcare organization is seeking a Participation & Co-production Administrator in Norwich. The successful candidate will provide high-quality administrative support to the Patient Experience team, managing staff records, coordinating meetings, and supporting budget processes. Applicants should have at least NVQ 3 in Business Administration or equivalent and strong ICT skills. The role offers...

Resident Liaison Officer - Major Works (Social Housing)Programme: Norwich City Council - 10 Year Major Works PartnershipMulalley is delivering a 10-year Major Works Programme for Norwich City Council, encompassing both internal and external refurbishment works across the Council’s social housing stock. This is a long-term, resident-facing programme, ideal for those committed to delivering...