Customer Experience Manager jobs in Ponteland

You should be great at coaching, able to give feedback to ensure common ways of working. A passion for spotting and driving talent and creating a successful team culture. The ability to resolve challenges and build trust between the store team.

You will be the first point of contact for our customers, providing support, resolving queries, and ensuring a positive experience.

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly first point of contact...

Our client is currently looking to recruit an Ecommerce / Web Manager todrive the future of retail innovation with a role focused on shaping, optimising and elevating the retail technology landscape to enhance operations both online and in-store. This is an opportunity to make a real impact by ensuring digital solutions remain cutting edge within a fast-moving, high-performance environment.The...

Hybrid role - 3 days a week in our Newcastle officeSage is on a mission to knock down barriers so everyone can thrive. We empower Small and Mid-Sized Businesses (SMBs) to drive sustainable and inclusive growth. When barriers come down, people thrive. For our customers, this means building every experience with human insight and ingenuity—giving business builders the confidence to flow. For our...

Central Employment are delighted to be working a leading Manufacturer of high-performance industrial products. Due to on-going expansion, they are hiring a Customer Account Manager, to join our internal UK sales team. Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully. Mon-Fri, 0900-1700, full time onsite £28,000-£30,000 DOE As a...

You will be provided with full training and development to give you every opportunity for success.

We're looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we're redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We're now looking for someone who can...

Central Employment are working with a scaling Online Retail and Interiors brand, as they look to appoint a eCommerce Customer Experience Manager. Onsite in Teesside Circa £40,000 + the opportunity to grow and build out a CX function We’re looking for an eCommerce Customer Experience Manager to own and enhance the end-to-end customer journey across this growing interiors business — from...

A leading specialist trade merchant is looking for a Branch Manager in Newcastle upon Tyne. The ideal candidate will have experience in leading a branch within a merchanting enterprise and in developing sales teams to drive results. This full-time role offers a competitive salary, potential bonuses, and excellent benefits. Responsibilities include setting the strategic agenda, motivating the...

You must be located within a 60-minute commute of Newcastle upon Tyne

You will be responsible for shaping and executing strategic initiatives that enhance service quality, operational excellence, and employee capability across global contact centres.

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

Job DescriptionTitle: Concession ManagerLocation: Newcastle FenwicksReports To: Retail ManagerFounded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation....

A prominent rail company in the UK is seeking a Customer Experience Team Manager to lead and develop the Customer Experience Ambassador team. This role emphasizes delivering exceptional customer experiences and ensuring safety compliance. Ideal candidates will have strong leadership skills, experience in a customer-focused environment, and a passion for innovation. The position offers a salary of...

Are you passionate about leading people and delivering exceptional customer experiences? Are you looking to build your career within a company recognised for its inclusivity, sustainability, and strong values? At Sopra Steria, we’re looking for a Customer Experience Team Leader to join our Private Sector team, supporting one of our major financial services clients. If you enjoy inspiring teams,...

A leading supermarket chain in Kenton is seeking a General Merchandise Manager to oversee non-food products and ensure exceptional customer service. This role involves managing daily operations, coaching a team, and delivering against KPIs in a dynamic retail environment. Ideal candidates will have strong line management experience and a commitment to customer satisfaction. The position offers a...

The role Come to Unite Students and flourish in a friendly, inspiring team! Be celebrated for being your true, talented self. Enrich lives with meaningful interactions and make a real impact. From helping a locked-out student get back into their room, to recommending your favourite restaurant or organising a welcome party; the Customer Experience Team Member role will be extremely varied. Expect...

A leading automobile retailer in Newcastle upon Tyne is seeking a Service Advisor to manage customer interactions and facilitate vehicle servicing. The ideal candidate will possess strong customer service and interpersonal skills, be proactive, and have a basic understanding of automotive technicalities. Responsibilities include handling inquiries, booking services, and assisting in repairs....

A leading rail company in the UK is seeking a Customer Experience Team Manager responsible for leading and developing the Customer Experience Ambassador team. The ideal candidate should have strong leadership skills, customer service excellence, and experience in managing safety-critical environments. The role offers a collaborative working culture, opportunities for innovation in customer...