Customer Experience Manager jobs in Radlett

Job Description Customer/Account Manager | £45,000 - £50,000 | Watford, Hertfordshire (Hybrid) My client, a well‑established organisation within the commercial sector, is seeking a Customer/Account Manager to support and grow a varied portfolio of existing accounts. This role focuses on relationship management, commercial delivery, and providing high‑quality support to a diverse group of...

Title: Customer Care Manager (Borehamwood)Location: Borehamwood, Hertfordshire, South East, WD6 3SZ, UKCompany: CCP Recruitment LimitedCCP is looking for an experience Customer Care Manager / Customer Service Manager with proven contact centre leadership experience, ideally in an entrepreneurial DTC retail brand, preferably at startup, or during a period of aggressive growth.Our client (a...

We're looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we're redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We're now looking for someone who can...

You will manage a team of Customer Service Advisors and Planners, to ensure customers are in receipt of a satisfactory level of customer service exceeding customers' expectations.

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

A leading financial services group is seeking a Delivery Management Advisor in Watford. This role involves providing outstanding customer service to drivers awaiting their new cars and supporting the Order and Delivery Team. Candidates should have excellent communication and organizational skills with a customer-focused approach. A hybrid working model is offered, requiring in-office attendance...

A retail optical chain is seeking an Entry Level Clinic Coordinator to join the team in Watford. In this pivotal role, you will ensure excellent customer service while supporting the clinical team. Responsibilities include managing customer appointments, performing diagnostic procedures, and maintaining equipment. The position offers a salary of £28k, 40 hours per week, and includes various...

You will protect revenue by fixing the root causes of churn, instilling customer-first behaviours across the company, and owning key CX metrics.

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You'll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

A retail brand in St Albans is seeking an Assistant Visual Manager to support daily operations and enhance store experience. This hybrid role requires creative leadership focused on visual presentation and team development. The ideal candidate will excel in driving sales, applying strong organizational and communication skills. Responsibilities include designing displays, training staff, and...

Assistant Manager - Samsung Experience Store at Partner Retail Services (PRS&) Location: Samsung Experience Store, Oxford St Hours: 40 Hours Pay: £40,000 - £43,000 DOE Bonus: 20% potential Role Summary As the Assistant Manager, you will play a crucial role in achieving PRS& Samsung goals. You'll be responsible for aligning with the PRS& Samsung brand and ethos, while delivering inspirational...

A leading industry organization near Watford seeks a Learning Design Manager to create engaging digital and live learning experiences. The role emphasizes innovation, collaboration with subject matter experts, and a commitment to inclusivity in learning. Responsibilities include designing e-learning modules, workshops, and enhancing the overall learner experience. Benefits include a competitive...

A leading UK retailer is seeking a Team Manager for its Food section in Watford. The successful candidate will lead a team to ensure exceptional customer service and achieve key performance indicators. Responsibilities include coaching team members, driving commercial performance, and enhancing the in-store customer experience. This full-time position requires strong leadership skills, a...

What you’ll be doing: Leading a team overnight to deliver all replenishment activities across the store whilst getting stuck in yourself to prioritise deliveries, organise the warehouse and replenish shelves. Often, you get to run a full store operation on your own overnight being responsible for the full shift and the safety and wellbeing of colleagues in store Making sure that standards are...

You will work closely with the Marketing and Production Manager to ensure processes are aligned across departments and the customer experience remains consistent from order to delivery. Key Responsibilities Oversee and manage all aspects of the fulfilment department to ensure orders are picked, packed, and dispatched accurately and on time.

Join Medik8 as our Customer Care Manager – ROW Markets At Medik8, we're redefining skincare through science-backed formulations that truly make a difference. As our global footprint continues to expand, we're seeking a passionate, strategic, and customer-obsessed professional to join us as Customer Care Manager for ROW markets, championing exceptional experiences for our international...

You will account manage a group of existing IGD customers, an interesting and diverse mix of Non-Food clients.

You will build and nurture strong relationships, serving as the primary point of contact for all account-related matters.

You will deliver outstanding levels of customer service, working closely with the wider Sales and Consulting team.

You will account manage a group of existing IGD customers.

You will build and nurture strong relationships, serving as the primary point of contact for all account-related matters.

You will deliver outstanding levels of customer service, working closely with the wider Sales and Consulting team.

A leading financial service provider based in Watford is seeking a Delivery Management Advisor to manage customer vehicle deliveries. This role involves working within the Order and Delivery Team to ensure excellent customer service while maintaining effective communication with drivers and dealers. Candidates should have strong communication, organizational skills, and a proactive attitude. The...

At Medik8, we’re on a mission to deliver science-backed skincare that makes a real difference. As we continue to grow globally, we’re looking for a passionate and results-driven Customer Care Manager to champion exceptional experiences for our ROW markets. In this role, you’ll lead the way in operational excellence, BPO partnership, and technology-driven performance. You’ll ensure our...