Customer Experience Manager jobs in Somerset

We are seeking a polished and customer-focused professional to join our dynamic team. The successful candidate will be responsible for delivering a world-class customer experience, handling enquiries with professionalism, efficiency, and attention to detail. This role encompasses end-to-end customer case management, meaningful customer engagement, and close collaboration with internal teams to...

You should have strong CASS experience and knowledge, in particular CASS 6,7 & 8. Great opportunity to join rapidly expanding Company at an exciting time with plenty of opportunities for internal progression. The role is 2-3d pw in their Bath office, a 4 minute walk from the station.

Job Description Job Title: Senior Customer Support Management Professional Location: Yeovil, UK (Hybrid) 3 onsite 2 at home Pay Rate: £24-£30 per hour Hours: Monday - Friday 37 hour work week with core hours of 9:00-16:00; some flexibility expected for customer or travel needs. About the Role: Honeywell Aerospace Technologies is seeking a driven and customer-focused Senior Customer Support...

Job Title: Senior Customer Support Management Professional Location: Yeovil, UK (Hybrid) 3 onsite 2 at home Pay Rate: £24-£30 per hour Hours: Monday - Friday 37 hour work week with core hours of 9:00-16:00 some flexibility expected for customer or travel needs. About the Role: Honeywell Aerospace Technologies is seeking a driven and customer-focused Senior Customer Support Management Profession...

You will report directly to the Senior Project Manager for Transformation Projects, working out of our clients' Yeovil site.

You will help build a strong, diverse team by recruiting talent, identifying and developing successors, driving retention and engagement, and fostering an inclusive culture.

Customer Care Manager Location: Office based, Bath BA1 1JW Salary: £27,000 per annum + Bonus per year Contract: Full-Time, Permanent What you'll receive: A brand and culture that helps you succeed: One of the UK's most trusted (Trustpilot reviews) Customer-centric advice model - no hard sales Supportive, people first environment Earning potential & growth: Competitive salary and...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

BA2 | Hybrid Working Pay: £15–£17 per hourHours: Monday–Friday, 9:00–17:00Location: Bath (BA2), HybridContract: Temporary with potential to eventually go permanent Your new companyA highly respected organisation dedicated to delivering exceptional experiences for visitors. They offer a collaborative environment and value customer service excellence and strong organisational skills. Your new...

Who are we? Crystal Care Collection are focused on making our care homes not just luxury places for our residents to live, but also wonderful places for our team members to work. Because we believe that our residents deserve the very best care we can offer, we are committed to finding exceptional, caring individuals who want to join our team. Your job role will be based in Sherwell Manor in...

Who are we? Apply fast, check the full description by scrolling below to find out the full requirements for this role.Crystal Care Collection are focused on making our care homes not just luxury places for our residents to live, but also wonderful places for our team members to work. Because we believe that our residents deserve the very best care we can offer, we are committed to finding...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

Job Description Location- Slug And Lettuce Kitchen Team Leader About Us Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering...

Discover BSR: At British Solar Renewables (BSR), we create renewable energy projects that support a net zero future and strengthen the regions where we work. Our teams develop, build and operate large-scale solar, wind and energy storage projects across the UK and Australia. We combine technical expertise with a practical approach, focused on delivering clean, reliable energy and long-term value...

You will identify new business opportunities, lead pitches, and expand our service portfolio. As a trusted advisor, the Account Director will develop innovative tactical and strategic solutions to deliver client campaigns, including Sampling & Experiential.

You will coordinate resources, build operational plans, manage client expectations, and mentor Campaign Managers.

You will the Manager to maximise sales by providing great customer service that exceeds customer expectations, demonstrating a will do attitude at all times. Don't worry if you've never worked in a McDonald's environment before, because full training will be provided and you will be given anything you need to excel in your job while helping you grow both personally and professionally.

You will be responsible for supervising daily activities, service, coaching team members, resolving customer issues, and ensuring a positive experience for every customer. Responsibilities; Strong people manager, focus on people development strives to improve the capabilities of the customer service team.

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

You will be the first point of contact to assist customers with their online subscription enquiries and account management.

You will play a key role in providing information and support to a global customer base and creating a unique customer experience through inbound calling line, webchat and responding to emails.

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals.

You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay.

You will be the primary liaison supporting a key customer escalation, working closely not only with the customer but also with Honeywell's internal Supply Chain, Engineering, and Programme teams, as well as external stakeholders such as Ontic. Approximately 60-70% of the role will be customer-facing, with the remaining responsibilities focused on internal coordination and supply chain engagement.