Customer Experience Manager jobs in St Albans

Job DescriptionCustomer Service Manager - Social Housing Repairs & MaintenanceBased in Hemel HempsteadFull-Time, Permanent positionSalary: £42KWe are working with a leading Social Housing contractor to recruit a proactive and experienced Customer Service Manager to join their team based in Hemel Hempstead. This is a full time, permanent role, ideal for somebody who is looking to develop their...

Selecta is the largest provider of unattended self-serve coffee and convenience food in Europe, leading the way in vending solutions and specialist coffee services. We are hiring a Customer Experience Executive to join our newly formed Client Experience Department. About Selecta Selecta operates across 16 countries within Europe, serving 12 million people every day. Within the UK we deliver a...

A retail brand in St Albans is seeking an Assistant Visual Manager to support daily operations and enhance store experience. This hybrid role requires creative leadership focused on visual presentation and team development. The ideal candidate will excel in driving sales, applying strong organizational and communication skills. Responsibilities include designing displays, training staff, and...

What you’ll be doing: Leading a team overnight to deliver all replenishment activities across the store whilst getting stuck in yourself to prioritise deliveries, organise the warehouse and replenish shelves. Often, you get to run a full store operation on your own overnight being responsible for the full shift and the safety and wellbeing of colleagues in store Making sure that standards are...

Lead, motivate, and inspire the customer service team to deliver exceptional customer experiences. Set clear team goals and KPIs aligned to service quality, accuracy, responsiveness, and customer satisfaction. Recruit, train, onboard, and continuously develop customer service staff. Instil a culture of accountability, collaboration, and continuous improvement. Coach the team on service...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

A leading retail company in St. Albans seeks an Assistant Visual Manager to support store operations and lead visual merchandising initiatives. The ideal candidate will have strong organizational skills, a background in retail management, and a proven track record of driving sales through excellent visual presentations. This role offers flexibility in working hours and opportunities for personal...

You will play a key role in delivering exceptional service to customers and contribute to the overall success of the store. Development opportunities are available for career progression.

A leading technology services provider is seeking a Functional Consultant for Genesys Cloud in Hatfield. In this role, you will guide customers in designing services and lead delivery teams to ensure solutions meet business objectives. Ideal candidates should have a strong background in business processes, excellent communication skills, and a relevant professional qualification. The team values...

You will receive comprehensive training and numerous benefits, including discounts, holiday, and ongoing support for your personal growth. The ideal candidate should love interacting with people, teamwork, and learning about perfumes. Join us to grow your career in a vibrant retail environment.

A leading optical retailer in Hemel Hempstead is seeking a proactive Retail and Call Centre Assistant. The role prioritizes delivering excellent customer service and creating a welcoming store environment. Candidates need to enjoy teamwork, be confident in IT, and have good administration skills. Full-time hours at 40 per week, along with various benefits including a comprehensive perks scheme...

You will be responsible for handling customer queries, reviewing information, and identifying any potential risks, ensuring all interactions are accurately documented and handled professionally. This role would suit someone confident communicating with customers, comfortable asking questions, and able to manage sensitive conversations calmly and professionally.

Customer Returns AdministratorOur client is looking for a proactive and detail-oriented Customer Service & Returns Administrator to be the key point of contact for customers and suppliers.You’ll manage enquiries, returns, and warranties, ensuring issues are resolved quickly and professionally.Key skills & experience: * Previous customer service or returns experience * Strong communication and...

You will be responsible for shop operations during the Manager's absence, ensuring excellent customer experiences in all service channels. The ideal candidate will possess strong leadership skills and previous supervisory experience. This role offers competitive pay, discounts, and a supportive work culture that values inclusivity.

Job Description Service Advisor Required! – OTE £30K- £35K Our client is a Main Dealership, looking to recruit a Service Advisor to join their team based in St Albans! Working as part of team the Service team, you will be focused on delivering a very high level of brand experience to your customers, committed to making a difference and wanting to join a company who can offer long-term career...

We are recruiting for a Customer Compliance Support Advisor to join a successful and growing company based in St Albans. Our client is one of the leading players in their field and are recognised for their high levels of customer service. They're a friendly, sociable company with a relaxed yet professional atmosphere!The main purpose of the role is to support the Compliance Manager with the...

You will liaise with engineers and subcontractors throughout the day. Handle incoming calls and make outgoing where required. Manage daily emails responding to enquiries. Provide a friendly and professional point of contact. Completing administration tasks.

Customer Services Team LeaderOur client, an on-line ordering business is looking to recruit a Customer Service Team LeaderHours: Monday - Friday 9-5pm.On site parking. Supervise and support a team of colleagues, ensuring adherence to schedules and performance targets. Track KPIs such as call handling time, average call time, call abandonment and customer satisfaction scores. Coaching &...

A leading UK retailer seeks an Online Manager in Hemel Hempstead to oversee a picking and delivery team. Responsibilities include coaching staff and ensuring operational success. Candidates should have experience in customer service and team leadership within fast-paced environments. Offering a part-time position with opportunities for career progression and a range of employee benefits,...