Customer Experience Manager jobs in West Byfleet

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E-Commerce Customer Development Manager

Zenopa
Woking

Job Description Zenopa are excited to be working with a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our client's products are trusted in more households than any other brand in the world, making them a household name! You'll manage and grow relationships with a portfolio of key online and...

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3 hours ago

Customer Account Manager - South

Edmunds Cocktails
Woking

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

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6 days ago

Senior Engineer - Developer Experience (DevEx)

Complexio
Woking

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

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6 days ago

Europe d2c onsite experience lead — cro & loyalty

Samsung
Ottershaw

A global electronics leader in the United Kingdom is hiring a Head of Onsite Experience to enhance the customer journey across their direct-to-consumer channels. The ideal candidate will have over 8 years of experience in digital onsite experience management and proven success in conversion rate optimization and user experience strategies. This is a pivotal role aimed at transforming the online...

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21 hours ago

Head of d2c onsite and experience loyalty

March Personnel
Ottershaw

Overview Position: Head of D2 C Onsite Experience & LoyaltyLocation: ChertseySalary: On ApplicationDuration: OngoingHours: Monday-Friday, 9am-5:30pmAs Head of D2 C Onsite Experience & Loyalty, you will lead the strategy and delivery of a premium, seamless, and personalised customer journey across a European Direct-to-Consumer platform. This role sits at the heart of D2 C growth, driving...

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a day ago

Quality Manager

AndRecruit Group Ltd
West Byfleet

You will monitor and report against quality KPI's across all aspects of manufacturing to proactively identify areas of risk and improvement, working with the production engineering team to prioritise the implementation. - Obtain certification and testing quotations for applicable bodies for NPD projects

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2 days ago
Hybrid

Business Solution Architect - Customer Experience

Brambles
Addlestone

Description You’ll be responsible for leading the design and implementation of scalable and secure solutions and business systems across our Customer Experience landscape, which will focus on areas such as CRM enhancements (Salesforce). Key Responsibilities May Include: Translate business and technical requirements into high-level architectural blueprints, ensuring alignment with enterprise...

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4 days ago

Head of Custom Delegate Acquisition

Rela8 Group
Woking

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

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6 days ago

Customer Services Advisor

Halfords
West Byfleet

Age 21+ £13.51 per hour Under 21 £11.30 per hour Love all things motoring and cycling? Great with customers? Your knack with customers and boundless enthusiasm for cars and bikes is what will lead you to success in this role. Ideally, you’ll already have some experience of fitting car parts and of cycle repair, even as a hobby. Either way, we have training in place to get you the skills you...

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10 hours ago

Repairs Customer Service Officer

The Oyster Partnership
West Byfleet

You will be the first point of contact for tenants, responsible for scheduling repair appointments, managing enquiries, and ensuring excellent service delivery. Key Responsibilities * Handle incoming calls and emails from tenants regarding property repairs. Schedule and coordinate repair appointments with contractors and internal teams.

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3 minutes ago
Hybrid

Customer Service Representative

Intus Healthcare Ltd
Woking

Job Description This is an exciting opportunity to join a growing private healthcare company focused on sleep and respiratory health. The company has a small, friendly team that works together to make a difference in people's lives. It has outstanding reviews on Trustpilot because it excels in providing the very best care and advice. The company seeks a Customer Services Representative to join...

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3 hours ago
Hybrid

Senior Manager, Brand Experience - World Endurance Championship

McLaren Racing
Woking

Principal Accountabilities At McLaren Racing, we're not just here to try to take the chequered flag. We're here to excite our fans, inspire our people and deliver for our partners. And we're also committed to evolving our sport, our industry, and our technology, too. Purpose of the Role We are seeking a highly experienced, dynamic, and fluent French-speaking Senior Manager to lead the...

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a day ago
Hybrid

Senior Manager, Brand Experience - World Endurance Championship

Arrow McLaren IndyCar
Woking

At McLaren Racing, we're not just here to try to take the chequered flag. We're here to excite our fans, inspire our people and deliver for our partners. And we're also committed to evolving our sport, our industry, and our technology, too. Purpose of the Role We are seeking a highly experienced, dynamic, and fluent French-speaking Senior Manager to lead the operational planning and execution of...

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5 days ago
Hybrid

Team Member Experience Manager

KFC
Woking

Welcome to KFC. Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart – you’ve got KFC. Since 1939, we’ve been bringing finger lickin’ good chicken to the world, and today we’re proud to be in over 1000 communities across the UK & Ireland. But without our people, none of it would be possible. Just like our recipe, they’re all original. Join us. Bring it....

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4 days ago
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Customer Success Manager

OPR Resourcing Specialists
Send

Customer Success ManagerLocation: Woking area (office-based)Salary: £36,000–£46,000 per yearJob Type: Full-time, Permanent, Office-BasedA growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its team. This role is ideal for someone who enjoys building trusted client relationships and ensuring customers achieve real,...

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38 seconds ago

Customer Success Manager

Faith Recruitment
Woking

Must drive due to office location!We are recruiting for an experienced, organised, and customer-focused professional to act as the main point of contact for domestic clients. This is an office-based role working closely with an established contracts and administration team to ensure a smooth, high-quality client experience from start to finish. This role suits someone with previous experience in...

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a minute ago

Customer Relationship Manager

Barchester Healthcare
Hersham

You will deliver a full range of sales and marketing approaches to drive sales including handling enquiries, developing the digital profile of the home and networking with the local community.

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2 minutes ago

Head of d2c onsite experience and loyalty

Samsung
Ottershaw

Position SummaryWhy join our team?At Samsung Electronics Europe, you will be part of a dynamic and innovative environment where your ideas will shape the future of technology and digital transformation. As a globally recognised leader in electronics and innovation, we are on a journey to deliver premium personalised experiences to our consumers across our multi-touchpoint ecosystem.Join us in...

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21 hours ago

Chief d2c onsite experience & loyalty leader

March Personnel
Ottershaw

A leading recruitment agency is seeking a Head of D2 C Onsite Experience & Loyalty to drive customer journey strategies across a European platform. The role involves leading conversion rate optimisation initiatives and managing loyalty programmes to enhance customer satisfaction. Strong analytical skills and experience with A/B testing tools are crucial. Benefits include generous holiday...

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a day ago
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