Customer Experience jobs in Penarth

A leading hair and lifestyle company in Penarth is seeking a Customer Service Officer. The role involves managing appointment scheduling, engaging clients to recommend and sell products, and operating the Point‐of‐Sale (POS) system. Candidates should have strong communication skills, a client-centric mindset, and previous experience in retail or luxury service. A warm personality and multitasking...

A consulting firm located in Penarth, United Kingdom is looking for a Customer Service Manager to oversee daily operations and ensure excellent customer satisfaction. The ideal candidate should have at least a Higher NITEC or Diploma and a minimum of one year in customer service. Responsibilities include managing complaints, processing orders through WMS, and liaising with suppliers. Fluency in...

You must be skilled in synthesizing qualitative and quantitative user feedback into measurable hypotheses that inform the product roadmap, ensuring the product constantly meets evolving user needs and delivers strong business results. The job description was generated by AI.

You must apply on our website and complete a set of questionnaire to see if you qualify. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required.

You will manage daily queries, provide exceptional service recovery, and ensure every interaction reflects our brand values of care, wellness, and excellence. This role goes beyond standard customer service — you will act as a brand ambassador, guiding members through our service offerings, resolving feedback promptly, and creating meaningful experiences that foster loyalty and retention.

A leading lifestyle hospitality group in the United Kingdom is seeking a Guest Relations Executive. This role requires a candidate with 1-2 years of experience in hospitality, ideally in a luxury hotel setting. The successful applicant will provide exceptional service to guests, ensuring memorable experiences from arrival to departure. Key responsibilities include managing front desk operations,...

Front of House Team Members needed to create memorable customer experiences, offering flexible shifts and various perks.

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

You will develop ambitious revenue targets, drive new business across various events and oversee marketing plans. The ideal candidate will have over 7 years in hospitality sales, strong leadership skills, and a passion for delivering exceptional customer experiences. This role offers generous leave, a pension scheme, and various employee benefits.

You will assist with vacation plans, provide recommendations, coordinate updates, and offer guidance so every traveler has a seamless experience from start to finish. At Destiny&Co, we believe that thoughtful service can transform a trip into a lasting memory. Key Responsibilities

A Front of House Team Member creates a welcoming environment, serving customers and ensuring they have a great experience.

Customer Experience AdvisorLocation: CardiffSalary: Up to £28,000 basicEmployment Type: Full‑time, PermanentProgression: Clear scope for future development within the businessOverviewUnify HQ are recruiting on behalf of our client, a leading organisation delivering retrofit and energy‑efficiency projects for social housing providers, local authorities and funded schemes.They are seeking a...

A retail company in Cardiff is seeking a team member to support store management by enhancing customer experience and contributing to a creative store environment. Responsibilities include engaging with customers, assisting in operational tasks, and supporting merchandising efforts. Ideal candidates should possess strong communication skills and an interest in the brand, while previous retail...

The Customer Experience & Marketing team have an exciting opportunity for two Sales and Customer Experience Learning Specialists to join the team. Working remotely with frequent visits to London, and national travel to deliver training face to face. We are looking for candidates who thrive on building strong consultative working relationships and rapport with others. Great opportunity for a...

Job Description Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where every interaction matters? We’re looking for individuals who take pride in helping others, enjoy working collaboratively, and are eager to grow their skills in a supportive and inclusive team. This hybrid role attracts a salary of £24,525.Join us in shaping...

A leading beauty retailer in Cardiff is on the lookout for a motivated Sales Assistant. This role entails driving sales through upselling and ensuring a delightful experience for each customer. Ideal candidates should hold a Level 2+ qualification in hairdressing and possess a passion for excellent customer service. The position offers a competitive salary, bonuses, and employee discounts in a...

You will handle inquiries, provide exceptional service, and ensure every interaction embodies our values of care and wellness. Ideal candidates will have 1-3 years of experience in customer-facing roles, strong communication skills, and a proactive attitude. Join us to create meaningful experiences and foster loyalty among our community.

A leading hospitality group in the United Kingdom seeks a Station Captain for their Penarth location. The successful candidate will ensure high levels of customer service and manage dining operations to create memorable experiences. Responsibilities include timely food delivery, maintaining cleanliness, and adhering to service standards. Ideal applicants should have 1-2 years of experience in a...

Job Description We’re recruiting for a Customer Experience Advocate to join our New Business and Payroll team (Client Services). This role will be part of our pensions team, working closely with scheme owners. The position is mainly focused on administrative tasks, with some responsibility for making and receiving calls.Join our team and help us deliver a best-in-class customer experience. We’re...

A wellness brand located in Penarth is seeking a MORROW Experience Executive to be the first contact for members and guests. This role includes managing customer inquiries and providing excellent service to enhance member experience. The ideal candidate has experience in customer-facing roles, strong communication skills, and a diploma in hospitality or related fields. Join us and contribute to a...