Customer Experience Specialist jobs in Derry

We are seeking a highly professional Dedicated Passenger Transport Driver Specialist focused on providing an exceptional experience for all passengers. The core duty involves operating the assigned vehicle safely while prioritizing passenger comfort and security throughout transit. Successful candidates must possess excellent interpersonal communication skills and maintain a high level of...

Join our team as a dedicated service Plumber specializing in rapid response and accurate diagnostics for diverse plumbing emergencies. This role involves travelling to various sites to assess malfunctions, clear clogs using specialized equipment, and performing necessary repairs to fixtures and drainage systems. Core duties include troubleshooting water heating systems and performing...

As a Host at Everlast Gyms, you’ll be the first friendly face our members see when they walk through the door. More than just reception, this is a member-facing sales and service role where you’ll play a key part in driving memberships, supporting retention, and ensuring every visitor feels welcome. You’ll also take on key holder responsibilities, contribute to club operations, and support the...

A leading hotel group in Northern Ireland is seeking a Night Manager to oversee hotel operations during the night. Responsibilities include ensuring the highest level of customer service, managing night staff, and adhering to health and safety regulations. The ideal candidate should have 2-3 years of experience in a similar role, strong organizational skills, and a passion for guest satisfaction....

A premier hospitality establishment in Northern Ireland is seeking a Restaurant Manager to oversee daily operations of The Wig & Gown Restaurant. The successful candidate will ensure high service standards, manage and train staff, and maintain exceptional customer experiences. This full-time, permanent role offers a variety of shift patterns and benefits, including employee discounts and health...

You will own a defined portfolio of existing accounts and be responsible for driving growth through expansion and cross-sell opportunities.

You will be responsible for renewing contracts and executing upsells to hit your goals.

You will have a minimum of 2 years of B2B SaaS sales experience, with a track record of renewing and expanding accounts.

Customer Service Advisers – Branch network – Across Northern Ireland Why you’ll want to work with us: We are Northern Ireland’s leading bank and our multi award winning Personal Banking teams are looking for new Customer Advisers. We don’t like to boast . . . but we have been voted Best Customer Engagement and People Engagement Teams and we would love you to help us win more awards! We aren’t...

Are you passionate about delivering outstanding customer service and looking to join a supportive, family-run business with a reputation for excellence? We’re seeking a Customer Service Admin to become an integral part of our client’s growing team in Londonderry. This is an exciting opportunity to combine your skills in administration, customer care, and order management in a role where your...

A financial institution in Derry/Londonderry is seeking a customer service representative to provide customer service both in person and over the phone. Responsibilities include supporting customers, promoting self-service options, and engaging with team members. While no specific qualifications are required, previous experience in a customer service environment is essential. The institution...

You will be able to demonstrate previous experience in customer service, administration, or sales support. Be reliable, honest, and a true team player with great attention to detail. What you'll get in return A permanent position with apetitive salary and benefits package

You will provide expert advice on finance and insurance products and achieve KPIs. Competitive salary and benefits offered, with a closing date for applications on September 30, 2025.

Join our innovative Digital Enablement Team as a Digital Product Specialist, where your expertise in website management will be pivotal in shaping the digital landscape of our organization. Collaborating closely with the Digital Enablement Manager and various stakeholders, you will oversee the strategic roadmap for our websites, and , ensuring they deliver an exceptional user experience. At AXA...

You will be required to wear complete clean room protective clothing in this environment.

You will also be entitled to many other company benefits –

You will be working as part of the Springtown Manufacturing team.

You will be responsible for operating a variety of machines in a 24/7 production environment within our wafer fabrication facility, producing recording heads for data storage products.

You’ll be the face of our technical expertise, conducting compelling product demonstrations and technical presentations. By effectively communicating the value of our services, you'll help prospective customers understand how our solutions can solve their challenges. Building and maintaining strong client relationships is key; you'll act as a trusted advisor, guiding them through their...

A leading energy provider in Northern Ireland seeks a proactive Complaints Coordinator in Derry. This role is vital for ensuring fair, timely resolutions for customer complaints across residential and commercial markets. Candidates should have at least two years' experience in a customer-facing role, organizational skills, and a strong focus on customer satisfaction. The position offers a...

We are looking for leaders to immediately fill 8 positions that are currently open. We want individuals that want to part of a team culture and work in a fun enthusiastic environment that thrives on giving our clients a stress‐free experience. Great personal and professional growth potential exists to those individuals who join our start‐up company as we have a lot of room to promote within our...

Working at Freudenberg: We will wow your world! Responsibilities: Maintain accuracy and completeness of master data across systems (e.g., materials, vendors, customers). Perform regular audits to validate data integrity and resolve discrepancies.Ensure compliance with data privacy regulations and company policies. Apply global master data guidelines within the region to help standardize and...

A financial institution in Derry / Londonderry is seeking a customer service representative to provide efficient service both in person and over the phone. This role involves supporting customers, promoting self-service options, and engaging collaboratively with team members. No specific qualifications are required, but previous experience in a customer service environment is essential. The...

You will play a pivotal role in implementing both on-page and off-page SEO strategies and collaborate across content, web development, and marketing teams to drive results. Key Responsibilities 1. Strategy & Execution

A leading automotive company in Northern Ireland is seeking a Service Advisor to serve as the key link between customers and the workshop. This role offers the chance to build trusted relationships and ensure exceptional customer satisfaction. Candidates should have experience in customer service, strong communication skills, and a full driver's license. The position promises competitive...