Customer Experience Specialist jobs in Gateshead

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You’ll be the friendly first point of contact...

You will be handling a wide range of queries from users across several different channels, including: Inbound and outbound voice, both technical support and customer service Handling queries from social media platforms and messaging services Key qualities & experience required include:

We have an excellent opportunity for the successful candidate to develop and lead the Danesmoor Group customer experience strategy, with a focus on improving service delivery, enabling sales, and driving efficiency across the customer journey. The Group Head of Customer Experience will design and implement scalable processes, systems, and technologies (including AI) to enhance service quality,...

Where: EE Newcastle (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET ) Full time: Permanent Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus incentives and bonuses Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role Start date: March 2026 Why this job matters Are you someone who likes solving problems? Maybe you like...

You will be the first point of contact for our customers, providing support, resolving queries, and ensuring a positive experience.

You will be the first point of contact for our customers, providing support, resolving queries, and ensuring a positive experience. Key Responsibilities - Respond to customer enquiries via phone, email, and chat - Resolve issues efficiently and professionally - Process orders, returns, and customer requests accurately

As a Sage Developer, you will be expected to develop and maintain bespoke solutions for Sage software in accordance with customer requirements whilst providing specialist support for customers’ bespoke applications.This job description is not fully comprehensive of all duties and responsibilities, therefore, there may be an expectation from the business for an employee to perform additional...

Sales SpecialistVistara Consulting – Newcastle upon Tyne 📍 Location: Newcastle upon Tyne (field-based) 📅 Employment type: Full-time 💼 Industry: Direct Sales 💰 Salary: Competitive basic salary + uncapped commission (please state range if available)About UsVistara Consulting is a dynamic direct sales and marketing business partnering with national brands to deliver high-quality customer engagement....

Our client is seeking proactive, motivated Sales Advisors to join their energetic and supportive team. This is your chance to start a career where achieving targets meets exceptional customer service, all within a collaborative, high-performing environment.Salary & Benefits:Starting salary: £26,200 with OTE £34,200Uncapped commission – your success directly rewards you37.5-hour workweek (Mon-Fri...

Recruitment Consultant – Temporary StaffingLocation: GatesheadSalary: £30,000 – £32,000 per annum (DOE) + Uncapped CommissionJob Type: Full-timeAre you ready to level up your recruitment career and specialise in the fast-paced world of temporary staffing?Jayco Recruitment is expanding, and we’re on the lookout for a driven and enthusiastic Recruitment Consultant to join our Temporary Healthcare...

Offices based in Gateshead £35,000-£40,000 per annum We are excited to introduce a new, experienced Buyer into our Purchasing Team. This is an exciting opportunity to play a key role in delivering mission-critical technology systems to Naval customers around the world.We are seeking a confident and reliable individual with good initiative and innovation to be an addition to an already hardworking...

We’re seeking an engaging and committed individual to help develop the next generation of accountants. You’ll deliver Level 2 and 3 Accountancy Apprenticeship Standards, supporting learners as they build strong professional foundations and helping businesses develop confident and skilled staff.We strongly welcome applicants who are new to training. If you bring accounting practice or industry...

Fire & Security Systems TrainerLocation: Gateshead (based on-site full time)Salary: £35000-£40000Are you an experienced Fire & Security professional ready to pass on your skills to the next generation?We’re looking for a passionate and technically skilled individual to join a training team as a Fire & Security Systems Trainer.This role is ideal for experienced Fire and/or Security Engineers who...

~ Offices based in Gateshead ~£35,000-£40,000 per annum We are excited to introduce a new, experienced Buyer into our Purchasing Team. This is an exciting opportunity to play a key role in delivering mission-critical technology systems to Naval customers around the world. We are seeking a confident and reliable individual with good initiative and innovation to be an addition to an already...

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You’ll be the friendly first point of contact...

Recruitment Consultant – Temporary StaffingLocation: GatesheadSalary: £30,000 – £32,000 per annum (DOE) + Uncapped CommissionJob Type: Full-timeAre you ready to level up your recruitment career and specialise in the fast-paced world of temporary staffing?Jayco Recruitment is expanding, and we’re on the lookout for a driven and enthusiastic Recruitment Consultant to join our Temporary Healthcare...

We’re looking for a knowledgeable and supportive individual to help develop the next generation of Fire, Emergency and Security Systems (FESS) professionals. This role offers the chance to share your industry experience, contribute to modern training practice and guide apprentices as they build confidence and technical skills for rewarding careers. As a training provider we are committed to...

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You’ll be the friendly first point of contact...

About the CompanyJayco Recruitment is a progressive, independent recruitment company operating across multiple sectors and based at Gateshead Quays.About the RoleWe are looking for a Recruitment Consultant to focus on temporary recruitment within the Industrial and Transport sectors, including logistics, warehousing, driving, and skilled industrial roles.ResponsibilitiesGenerating new business...

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You’ll be the friendly first point of contact...