Customer Experience Team Leader jobs

You will be the onsite go to person for day-to-day support, quality standards, and team coordination. Youll ensure enquiries are handled efficiently, SLAs are met and ensure the Customer Care Advisors are empowered to deliver outstanding customer care.

Customer Experience Team Leader In order to make an application, simply read through the following job description and make sure to attach relevant documents.Are you a natural leader with a passion for people, service excellence, and creating standout customer experiences? Do you thrive in fast-paced environments where no two days are the same? If so, WM Armstong Ltd wants you to join our team as...

Customer Experience Leader £39,225 Inverness Station Shift Pattern: Various Shifts including, Early, Late and Weekend work Start date for this role is the 11th May 2026. Psychometrics testing is booked for the 5th March 2026. Interviews are provisionally booked for the 26th March 2026. Advertised salary is full time 35 hours and is inclusive of an attendance allowance worth up to...

A leading automotive company in Milton Keynes is seeking a Head of Sales to drive profitable growth within the Hyundai & Nissan Division. This role focuses on maximizing profitability, increasing finance penetration, and ensuring high-quality sales processes. The ideal candidate will have a solid automotive sales background and demonstrate strong leadership skills to manage diverse teams and...

Job Description Customer Service Team Leader – Housing Association – About The Client: Castlefield Recruitment are currently working with a Housing Association in Greater Manchester who are looking to recruit an interim Customer Service Team leader to support their team. This role is office based, is a great opportunity for current Housing professionals to build on their experience and offers...

Were recruiting on behalf of a growing, values-led organisation that is investing heavily in its customer experience. This is an excellent opportunity for an experienced Customer Support Team Leader to take ownership of a multi-channel support function and play a key role in shaping service delivery, team performance and customer satisfaction. Youll lead, coach and develop a Customer Support...

Are you passionate about driving performance and creating a positive team culture? Were looking for a Customer Service Team Leader to inspire, coach, and empower Contact Centre Advisors to deliver exceptional results and outstanding customer experiences. What Youll Do - Lead & Motivate: Coach and develop a team of Contact Centre Advisors to achieve individual and team performance targets. -...

You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales. We’re looking for Customer Team Leaders to join our team at Co-op.

Were looking for a proactive and people-focused Customer Service Team Leader to help lead our customer support team and deliver outstanding service to our existing clients. This is a hands-on role where youll support the customer service team day to day, drive client retention, and help improve service quality, performance, and engagement across the team. What Youll Be Doing - Supporting,...

Job Description Location: Belfast (Office-based at least 4 days per week) Reporting to: Sales Director UKI and MEA Are you an experienced Sales professional with proven experience in leading Account Executives and Inside Sales teams to meet revenue targets whilst ensuring exceptional customer service standards and driving continuous improvement in sales processes? With responsibility for...

Customer Service Team Leader Compliance/Insurance £33,500 Monday to Friday 0845 - 1700 1 in 6 Saturday mornings 0900 - 12.30 paid at overtime rate. Experience of managing a team in a fast-paced administration regulated environment, with demonstrated results of this in a similar complaint driven environment. My client specialises in providing insurance business solutions globally and are...

You will manage day-to-day operations, coach and mentor your team, and implement strategies that enhance customer satisfaction, loyalty and long-term retention. Working closely with key business units, you will play a pivotal role in driving continuous improvements in customer experience while supporting overall commercial performance.

Join Ibstock PLC as a Specials Customer Service Team Leader - Ibstock PLC, LE67 6HS Job Purpose: To be a leader primarily for our ?Specials' customers, servicing their needs and working closely with the commercial teams. To be a key decision maker, influence pricing, achieve sales targets and maximise sales opportunities. To lead and motivate a team of Specials Customer Service Coordinators...

Customer Success Team Leader Location: Manchester (M4 1LN) Salary: Up to £45,000 per annum Job Type: Full-time, Permanent Working Pattern: Hybrid (minimum 3 days per week in the office) About the Role We are working with a Managed Service Provider (MSP) that is investing heavily in the growth of its Customer Success function. They are seeking an experienced Customer Success Team Lead to...

About the role Were looking for a Billing Team Leader to join the Customer Service team within our growing business, leading a team dedicated to delivering timely, accurate residential billing and outstanding customer support. As the Billing Team Leader, youll oversee a team of three Billing Analysts and one Support Analyst. Together, youll make sure every bill is right, every process is...

You will be responsible for: - Handle customer enquiries across phone, email, and digital channels. - Process customer orders accurately. - Prepare, issue, and follow up quotations. - Streamline and oversee the full end‑to‑end customer experience. - Lead a small team of Customer Service Administrators

You must be aged 18 or over to be a customer team leader at Co-op, as you ll need to authorise age-related sales. We re looking for Customer Team Leaders to join our team at Co-op.

You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales. We’re looking for Customer Team Leaders to join our team at Co-op.

Location: Belfast (Office-based at least 4 days per week) Reporting to: Sales Director UKI and MEA Are you an experienced Sales professional with proven experience in leading Account Executives and Inside Sales teams to meet revenue targets whilst ensuring exceptional customer service standards and driving continuous improvement in sales processes? With responsibility for operational...

Location: Belfast (Office-based at least 4 days per week) Reporting to: Sales Director UKI and MEA Are you an experienced Sales professional with proven experience in leading Account Executives and Inside Sales teams to meet revenue targets whilst ensuring exceptional customer service standards and driving continuous improvement in sales processes? With responsibility for operational...