Customer Experience jobs in Telford

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Senior Engineer - Developer Experience (DevEx)

Complexio
Telford

You will shape how our engineers build, test, release, and monitor software, ensuring frictionless workflows while keeping ownership of business logic, test quality, and development practices firmly with the product engineering teams.

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3 days ago

Customer Account Manager - South

Edmunds Cocktails
Telford

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

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3 days ago

Head of Custom Delegate Acquisition

Rela8 Group
Telford

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

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3 days ago
Remote

User Experience Consultant

Phoenix Group Holdings
Telford

You will maximise the use of digital systems available - leveraging automation, self-service tools, and data insights to modernise and future-proof our people services.

You will create seamless intuitive experiences for People function teams and colleagues, and use a range of communication tools and styles to provide training and documentation for the Colleague Experience & Operations teams.

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a day ago

Guest Experience Manager - Front of House

The QHotels Collection
Telford

You will deliver exceptional guest service as the first point of contact, manage room allocations, advise on rates and promotions, and address guest issues. Previous front office experience and strong customer service skills are essential. The position offers perks like free health club membership, training support, and employee discounts across the hotel collection.

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15 hours ago

Customer Experience Manager

Fitzgerald
Wellington

Description Patient Choice - Customer Experience Manager Wellington, Somerset, Onsite Permanent, Full-time Monday – Friday 37.5 hours (Flexible to consider minimum 32 hours per week) Are you a people leader who’s passionate about great customer service — and motivated by shaping consistent, high-quality experiences for every customer, every time? At Patient Choice, we’re proud to play our part...

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a day ago
No Experience

NuCare Customer Service Advisor

NuCare
Telford

Description Customer Service Advisor Telford, TF1 7ES hours, working Monday to Friday 9:30am - 6pm £ per annum Job Responsibilities Managing incoming case queries via a shared inbox and phone line Customer liaison, raising, investigating and resolving queries Providing advice and information regarding our service or product range General administration Key Skills, Knowledge, and...

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a day ago
Hybrid

Customer Support Executive

Oscar
Telford

You will be working with existing customers, taking payments, solving problems and working to provide the best service possible to our clients.

You will be assisting customers with their annual subscription renewals and delivering a "best in class" customer experience to our customers, delivering the happiness we promise.

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15 hours ago
Hybrid

Customer Service Representative - Construction & Infrastructure

Reconomy
Telford

You will be the first point of contact for our customers, delivering exceptional service. In this role, you’ll handle over 60 incoming calls per day or an equivalent volume of emails, ensuring smooth daily operations through effective organisation and prioritisation of your workload.

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3 hours ago
Hybrid

Customer Service Coordinator B&I

Reconomy Connect
Telford

Job Summary Do you have customer service experience in an office, retail or hospitality? Maybe you’re working in an administration role, but not yet had the chance to speak to customers on the phone. As Customer Service Co-ordinator your focus will be on providing exceptional service to an extensive range of customers, building, and nurturing strong relationships with key contacts and providing...

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5 days ago
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