Customer Experience jobs in Walton-on-Thames

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D2C Onsite Experience & Loyalty Leader

Samsung Electronics UK
Chertsey

A leading electronics company is seeking a Head of Onsite Experience to enhance customer experience across Direct-to-Consumer (D2C) channels in Europe. This role involves leading a team for conversion rate optimisation, ensuring customers receive a personalised shopping journey. The ideal candidate will have over 8 years of experience in digital management, strong analytical skills, and a passion...

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5 days ago
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D2C Onsite Experience & Loyalty Leader

Samsung
Chertsey

A leading global electronics company in Chertsey, England, is seeking a Head of Onsite Experience to enhance customer interactions across Direct-to-Consumer channels. The successful candidate will have over 8 years of experience in digital management with expertise in optimizing conversion rates and personalizing user journeys. This role is pivotal in shaping a competitive advantage for the...

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6 days ago

Head of D2C Onsite Experience & Loyalty

March Recruitment
Chertsey

Overview Position: Head of D2C Onsite Experience & Loyalty Location: Chertsey Duration: Ongoing Hours: Monday-Friday, 9am-5:30pm Overview As Head of D2C Onsite Experience & Loyalty, you will lead the strategy and delivery of a premium, seamless, and personalised customer journey across a European Direct-to-Consumer platform. This role sits at the heart of D2C growth, driving conversion,...

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a day ago
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Business Solution Architect - Customer Experience

CHEP
Weybridge

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less...

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4 hours ago

Service Delivery & Customer Experience Manager

Healix
Esher

Job Description Are you passionate about creating exceptional customer experiences and driving service excellence? We’re looking for a Service Delivery & Customer Experience Manager to design, implement, and continuously improve the service delivery framework across Healix’s global assistance operations. In this role, you’ll ensure that every customer interaction—calls, claims, and beyond—is...

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2 days ago
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Business Solution Architect - Customer Experience

Brambles
Addlestone

Description You’ll be responsible for leading the design and implementation of scalable and secure solutions and business systems across our Customer Experience landscape, which will focus on areas such as CRM enhancements (Salesforce). Key Responsibilities May Include: Translate business and technical requirements into high-level architectural blueprints, ensuring alignment with enterprise...

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2 days ago

Customer Service Assistant

Faith Recruitment
Walton-on-Thames

You will play a pivotal role in supporting clients with their enquiries, working closely with the Customer Service Manager to ensure a seamless customer experience. This is a fantastic opportunity for someone who thrives on delivering exceptional service and wants to make a tangible difference in a growing organisation.

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52 minutes ago

Part Time Customer Service Administrat

Copperfield Recruitment
Addlestone KT15

Part-Time Customer Service Administrator - West Byfleet All candidates should make sure to read the following job description and information carefully before applying. 20-25 hours per week | 5 days per week | £14-£16 per hour A friendly, organised local business in West Byfleet is looking for a calm, capable person to join their team on a part-time basis. This role is about dealing with...

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an hour ago

Customer Relationship Manager

Barchester Healthcare
Walton-on-Thames

You will deliver a full range of sales and marketing approaches to drive sales including handling enquiries, developing the digital profile of the home and networking with the local community.

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4 hours ago

Resident Experience Officer

Crest Nicholson plc
Addlestone

Crest Nicholson's Special Projects Division are looking for a Resident Experience Officer to play a crucial role and join their Communications and Customer Service Team.As Resident Experience Officer you will be responsible for communications and relationships with contractors, freeholders, management companies, leaseholders and residents across a number of projects from assessments through to...

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8 hours ago

Head of D2C Onsite and Experience Loyalty

March Personnel
Chertsey

Position: Head of D2C Onsite Experience & LoyaltyLocation: ChertseySalary: On ApplicationDuration: OngoingHours: Monday-Friday, 9am-5:30pmOverview of a Head of D2C Onsite Experience & LoyaltyAs Head of D2C Onsite Experience & Loyalty, you will lead the strategy and delivery of a premium, seamless, and personalised customer journey across a European Direct-to-Consumer platform. This role sits at...

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53 minutes ago

Guest Experience Concierge - Care Home

Avery Healthcare Group Ltd.
Esher

A prestigious healthcare provider in Esher is seeking a Concierge to create positive first impressions and manage visitor inquiries. The role involves greeting visitors, handling requests, and ensuring high-quality service in a supportive care home environment. Ideal candidates will have strong communication and organizational skills, along with previous customer service experience. Join a...

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4 hours ago

Customer Service Coordinator

via
Addlestone

This role is being handled by Via, a secure hiring platform used by employers to review candidates.After applying you will be invited to create your profile on the Via platform. Your profile stays anonymous until you match.Customer Service CoordinatorStart Date: FlexibleAbout the Role:Join a leading Property/Construction group in Surrey as a Customer Service Coordinator, playing a key role in...

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52 minutes ago

Resident Experience & Communications Specialist

Crest Nicholson plc
Addlestone

A leading property development company in the UK seeks a Resident Experience Officer to join their Communications and Customer Service Team. The role involves managing communications with residents and contractors, ensuring customer queries are addressed promptly. Candidates should demonstrate strong customer service skills and have excellent communication abilities. The position offers...

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4 hours ago
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Head of D2C Onsite Experience & Loyalty

Samsung
Chertsey

Position Summary Why join our team? At Samsung Electronics Europe, you will be part of a dynamic and innovative environment where your ideas will shape the future of technology and digital transformation. As a globally recognised leader in electronics and innovation, we are on a journey to deliver premium personalised experiences to our consumers across our multi-touchpoint ecosystem. Join us...

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6 days ago
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D2C Onsite Experience & Loyalty Leader

March Recruitment
Chertsey

A recruitment agency seeks a Head of D2C Onsite Experience & Loyalty in Chertsey. The successful candidate will lead initiatives to enhance customer journeys across a European platform, focusing on conversion and loyalty through data and innovative strategies. Responsibilities include managing a CRO team, defining personalization strategies, and overseeing A/B testing efforts. Experience in D2C...

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a day ago

Customer Service Coordinator

Healix
Esher

If you are looking for a role where no two days are the same and where making a difference is an everyday occurrence, then please read on..We are recruiting an candidates with great Customer Service skills. The job title will be Assistance Coordinator, and you will join our Healix Government (HMG) Contract team, based in Esher.Healix has been providing healthcare and risk management solutions to...

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53 minutes ago
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Head of D2C Onsite Experience & Loyalty

Samsung Electronics UK
Chertsey

Overview Position Summary Why join our team? At Samsung Electronics Europe, you will be part of a dynamic and innovative environment where your ideas will shape the future of technology and digital transformation. As a globally recognised leader in electronics and innovation, we are on a journey to deliver premium personalised experiences to our consumers across our multi-touchpoint ecosystem....

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5 days ago
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Customer Experience Solutions Architect – CRM & Salesforce

CHEP
Weybridge

A logistics and supply chain company in Weybridge is looking for a Business Solutions Architect to lead the design and implementation of scalable and secure solutions. The successful candidate will have over 5 years of experience and a strong background in process optimization. Key responsibilities include translating business requirements into architectural blueprints and providing technical...

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4 hours ago
Hybrid

International Customer Service Coordinator

Healix
Esher

You will be providing support and advice to our customers who require assistance for medical situations that may arise anywhere in the world.

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52 minutes ago
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