customer insight jobs in Farringdon

You will plan and execute sales trials, analyse results, and translate insight into a practical sales playbook and recommendations for future processes. You’ll also help to shape and improve the commercial operations underpinning our approach – from data capture and CRM use to sales materials, reporting, and performance monitoring.

You will act as the design lead for the London region, partnering closely with the specification sales team to interpret briefs, develop bespoke carpet solutions, and support projects from initial concept through to completion.

You will bring strong technical expertise and analytical capability to our Decarbonisation Team.

You will be responsible for driving specification, protecting margin, and converting projects across hospitality led and design driven commercial developments.

You will operate with a high level of autonomy, acting as a visible brand ambassador within the London design community, while working closely with internal colleagues to ensure alignment, delivery, and commercial success.