customer insight manager jobs in Caterham

You will support the sales and site teams in managing customer satisfaction after new home move in, record and manage the progress of customer snagging from Courtesy Visit review.

You will assist the business in maintaining high customer satisfaction scores at 8 weeks and 9 months (NHBC) and provide an exceptional customer service.

You will be based in our Redhill office and work on a hybrid basis. We work a 35 hour week, Monday to Friday 9am – 5pm. Key Responsibilities: Customer Insight Management: Produce and analyze Net Promoter Score (NPS) and other relevant customer data to benchmark the customer experience with AXA Partners UK.

You will be responsible for coordinating and interrogating complex viability assessments across multiple sites and phases. This will involve using Group software and advanced Microsoft Excel modelling to deliver robust, data-driven appraisals. The ideal candidate will be confident in applying innovative problem-solving techniques to optimise project outcomes and ensure commercial viability.

You will be responsible for coordinating and interrogating complex viability assessments across multiple sites and phases. This will involve using Group software and advanced Microsoft Excel modelling to deliver robust, data-driven appraisals. The ideal candidate will be confident in applying innovative problem-solving techniques to optimise project outcomes and ensure commercial viability.

SCUK Customer Operations Manager page is loaded## SCUK Customer Operations Managerlocations: Milton Keynestime type: Full timeposted on: Posted Todayjob requisition id: Req1536883SCUK Customer Operations ManagerCountry: United KingdomSantander Consumer Finance is one of the UKs Leading Motor Finance companies providing finance to a network of dealerships throughout the United Kingdom.Due to...

Powered by Water, Driven by Purpose South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK's most stunning landscapes. We're proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goal? Net zero by 2030, supported by partnerships with Wildlife Trusts and National...

What you’ll be doing: Plan and orchestrate the delivery of an online picking and delivery team to ensure the success of the in store online service Be a visible leader, engaging and coaching a large team of shoppers and drivers to deliver a seamless and safe shopping experience for all our online and in store customers. Collaborate with other managers to ensure the success of shopping experience...

Customer Relations AdministratorDo you see yourself as a problem solver?Are you someone who likes to get to the bottom of an issue?Can you make decisions based on facts and findings?Our client is expanding their internal customer relations department further. The team is based within the call centre department, but this is NOT a call centre role. The position is predominately administration...

You will work onsite and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop.

You will be provided with award-winning training accredited by the Institute of Customer Service. What you'll need to have

Company Description Three UK is a big network for the little or life-changing connections that make life richer. Our brand embodies the strength of our network and how we can provide better connectivity every day for every customer. Three UK was founded in 2003 to challenge the mobile industry, and now covers 99% of the UK outdoor population with its combined 3G and 4G network and carries 28%...

You will be investigating complaints by liaising with internal departments, external parties and reviewing various pieces of evidence including call recordings. We have a range of benefits available which include:

You will be required to work 3 x 10-hour shifts per week, totalling 30 hours per week; these hours can fall at any times between 6am and 10pm, Monday to Sunday and will be allocated to you by our resource planner 3-weeks in advance rolling.

You will not be required to relay any results or further lifestyle advice with customers after the assessments are complete.

Service Centre Manager Roofing & Cladding Job Title: Service Centre Manager Roofing & Cladding Job reference Number: 938983-6215-266 Industry Sector: General Manager, Depot Manager, Commercial Manager, Divisional Manager, Operations Manager, Roofing Manager, Roofing, Cladding, Roofing Refurbishment, Refurb, Building Envelope, Commercial Roof & Wall Systems, Roofing Contractor Office location:...

A leading financial services provider seeks a Customer Operations Manager to oversee a team focused on customer experience and operational excellence. This hybrid role requires strong leadership in the motor finance industry, including experience with multi-functional teams and understanding various leasing products. The successful candidate will engage with stakeholders, lead budgeting...

You will lead a high-performing team, ensuring exceptional service delivery while driving continuous improvement. The ideal candidate will have strong leadership experience in customer service and excellent communication skills. This full-time role offers a competitive salary of £59,000 per annum along with a range of benefits including a discretionary bonus and generous holiday allowance.

You will be responsible for coordinating and interrogating complex viability assessments across multiple sites and phases. This will involve using Group software and advanced Microsoft Excel modelling to deliver robust, data-driven appraisals. The ideal candidate will be confident in applying innovative problem-solving techniques to optimise project outcomes and ensure commercial viability.

A leading insurance and asset management company in the UK is seeking a Financial Planning and Analysis Manager. The successful candidate will assist in financial forecasts, analyze data for trends, and collaborate with departments. Requirements include a Bachelor's degree in a related field and 1-3 years of experience in financial analysis. The role offers competitive salary, performance...

You will oversee partnerships, maintain governance, and champion consumer protection. The ideal candidate has 3–5 years of experience in governance or compliance roles and possesses excellent analytical and communication skills. This position offers a competitive salary, hybrid working model, and employee benefits including retail discounts and gym memberships.

You will lead initiatives to enhance customer experience and manage departmental budgets. Ideal candidates should have experience in the motor finance industry and strong leadership skills. This role offers a competitive salary, annual bonus, and various employee benefits including medical cover and pension contributions.

A leading financial services provider seeks a Customer Operations Manager in Milton Keynes to oversee a team focused on customer experience and operational excellence. This hybrid role requires strong leadership in the motor finance industry, including extensive experience with multi‐functional teams and an understanding of various leasing products. The successful candidate will engage with...