customer insight manager jobs in Derry

Join our team as a Customer Service Representative Specialist dedicated to fostering positive customer relationships and driving retention. This role emphasizes using empathy to understand client needs and providing tailored solutions related to our products and services. Key responsibilities include processing orders, managing returns and exchanges efficiently, and proactively offering product...

You will be able to intervene effectively and resolve customer escalations appropriately - Commercial experience of managing and supporting geographically distributed and blended teams of colleagues, client and partner resources to share knowledge and develop an integrated delivery ethic

Assistant Manager | High Street Retail | Coleraine | Salary up to £30,000 Plus Bonus + Benefits | Zachary Daniels are recruiting for an Assistant Manager for popular high street retailer in Coleraine. xujxxms This popular brand offers customers an energised level of service and top quality product, who have a loyal following that is continuing to grow and expand with new store openings! This is...

You will also serve as a crucial point of contact for complex customer or client inquiries, ensuring prompt and satisfactory resolution. Essential skills include emotional intelligence, conflict resolution expertise, and a demonstrated ability to drive team morale and professional growth within a dynamic organizational structure.

You will be part of our diverse and dedicated team providing excellent standards of service within a busy, public facing office environment.

You will benefit from our industry leading training, which all our Station Enquiry Assistants receive before their deployment.

You will be able to showcase your administrative and IT skills, and learn new bespoke software packages.

You will be able to demonstrate previous experience in customer service, administration, or sales support. Be reliable, honest, and a true team player with great attention to detail. What you'll get in return A permanent position with apetitive salary and benefits package

You must be 18 years of age or over to work in one of our betting shops. - Passion for delivering great customer service! - Do you enjoy building strong relationships and can you communicate effectively? - Self-motivated and proactive. - Are you happy to work alone or as part of team?

Are you passionate about delivering outstanding customer service and looking to join a supportive, family-run business with a reputation for excellence? We’re seeking a Customer Service Admin to become an integral part of our client’s growing team in Londonderry. This is an exciting opportunity to combine your skills in administration, customer care, and order management in a role where your...

You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you.

You will own a defined portfolio of existing accounts and be responsible for driving growth through expansion and cross-sell opportunities.

You will be responsible for renewing contracts and executing upsells to hit your goals.

You will have a minimum of 2 years of B2B SaaS sales experience, with a track record of renewing and expanding accounts.

Customer Service Advisers – Branch network – Across Northern Ireland Why you’ll want to work with us: We are Northern Ireland’s leading bank and our multi award winning Personal Banking teams are looking for new Customer Advisers. We don’t like to boast . . . but we have been voted Best Customer Engagement and People Engagement Teams and we would love you to help us win more awards! We aren’t...

You will support customers by identifying and recommending appropriate service options with quality conversations and signpost to product offerings. Focus on right first time, promoting the convenience of self service and digital options; delivering on commitments and promises.

You will support customers by identifying and recommending appropriate service options with quality conversations and signpost to product offerings. Focus on right first time, promoting the convenience of self‐service and digital options; delivering on commitments and promises.

At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $5 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver...

Delegates will consolidate and add to the knowledge and experience gained in the MSP Foundation course (attendance at which is a mandatory pre-requisite) to take you to the level required for the PEOPLECERT Programme Management (MSP) Practitioner certificate exams. The MSP Practitioner examinations are taken on-line and invigilated remotely. Expanding the Programme Vision Statement The...

You will be a credible presence in your store and represent the brand at all times, have a strong focus with your customers as well as driving and inspiring your team to achieve and exceed targets. We are looking for an Assistant Manager who is keen to work within a fast paced environment and share their experience with the region and can really add value to this expanding brand.

You will achieve this by building a team who will train, coach and progress .

You will support business initiatives and ensure these are met with positivity and pace, whilst you control and delivery across the board for store operations, customer service, budget control, people and product.

You will achieve this by building a team who will train, coach and progress .

You will support business initiatives and ensure these are met with positivity and pace, whilst you control and delivery across the board for store operations, customer service, budget control, people and product.

JOB PURPOSE The Catering Manager is responsible for the efficient day-to-day management of the kitchen. Leadership and team participation are essential to provide a quality catering service to our children, young people, and staff. MAIN DUTIES AND RESPONSIBILITIES Service Delivery Execute skilled cooking activities and innovation connected to the full range of menu provisions, for example,...

Delegates will consolidate and add to the knowledge and experience gained in the MSP Foundation course (attendance at which is a mandatory pre-requisite) to take you to the level required for the PEOPLECERT Programme Management (MSP) Practitioner certificate exams. The MSP Practitioner examinations are taken on-line and invigilated remotely. Expanding the Programme Vision Statement The...