customer insight jobs in Wokingham

You will act as a bridge between long-term forecasting and the Control Room, helping our teams optimise electricity dispatch in an evolving energy landscape.

You will also have access to a comprehensive benefits package tailored to support your well‐being and professional success.

A global leader in business payments seeks a Customer Success Associate to manage revenue protection and customer retention. Responsibilities include maintaining the Churn Log, reporting high-risk accounts, and analyzing churn pipeline data. The ideal candidate will have experience in Customer Success or Customer Service, strong communication skills, and be proficient in Microsoft Office. Join a...

You will be working closely with the field teams within the Region to create, implement and execute a customer plan designed to improve CMEX / CSAT and reduce complaints. Frequently refreshing the plan to ensure the activities are focused, dynamic and forward-looking.

Children's Services Customer Relations ManagerJoin us to apply for the Children's Services Customer Relations Manager role at Children's Social Care, Wokingham . Employer: Wokingham Borough Council Salary: £52,414 - £57,870 Per Annum, Plus Benefits Location: Shute End, Wokingham Contract: Permanent Working Pattern: Full Time Hours: 37 hours per week. DBS Check: Enhanced Closing Date: 11...

Customer Success ExecutiveOUR MISSIONCarwow Group is driven by a passion for getting people into cars. But not just any car, the right car. That's why we are building the go-to destination for car-changing. Designed to reach drivers everywhere with our trail-blazing portfolio of personality rich automotive brands; Carwow, Auto Express, evo, Driving Electric and Car Buyer. What started as a...

You will be responsible for developing and executing a strategic sales plan for your team, coaching your team through the complete sales cycle, and building a high‐performance team culture focused on achieving ambitious growth targets.

You will also be confident and prepared reporting moving business metrics to senior leadership.

The Customer Business Team Leader will be responsible for leading and managing a team of 2 Account Managers. This role involves developing and executing strategies to drive sales growth, enhance customer relationships, and achieve business objectives. The Team Leader will work with the direct team ensuring connection to the various other stakeholders involved in the partnership - Develop and...

You will be an enthusiastic and detail-oriented individual ready to grow their career in product management.

You should be comfortable collaborating with cross-functional teams, including product, design, engineering, and business stakeholders to ensure we build the right things and build them well.

Job Description Inside Sales Account Manager (North UK) Wokingham | Up to £35,000 + Uncapped Commission | Office‑based (5 days) Why Join This Opportunity? - Fast‑track progression through direct mentoring from senior leadership - Clear earning potential with uncapped commission - Hands‑on exposure to global customers and diverse service offerings - Expanding business with strong demand and a...

You will support the development of Voice of the Customer (VoC) capabilities, help run web tagging, heatmap analytics and A/B testing tools, and provide recommendations that contribute to operational efficiency and better customer engagement. - Gather and interpret data from multiple sources (web analytics, heatmaps, surveys, VoC, interaction analytics, operational metrics).

Analyst - Advisory - Wokingham Profitero+ is a leading global SaaS commerce platform that uses predictive intelligence to help brands anticipate, activate and automate their next best action to fuel profitable growth. Our technology monitors 80+ million products daily, across 1400+ retailers and 70+ countries, helping brands optimise search placement, product content, pricing, stock availability,...

A recruitment agency is looking for an RPI Senior Analyst for a 12-month hybrid contract in Whitley, England. The successful candidate will be part of the Retail Prices Index Team, responsible for driving data-driven decision-making across customer satisfaction and revenue performance. Key responsibilities include leading insight generation from global retailers, developing customer retention...

We Make Life More Rewarding and Dignified Location: Winnersh Department: Marketing The Senior Global Product Manager is accountable for the lifecycle performance, stewardship and commercial execution of assigned products within the Continence Care portfolio. This role ensures the products remain user-focused, fit for purpose and competitive from launch to discontinuation. By gathering and...

You must have full right to work in the UKThis role is hybrid working and would require 2-3 days pw in their offices in Slough/ReadingNorthreach is an equal opportunity employer and we do not discriminate against any employee or applicant for employment based on race, colour, religion, sex, national origin, disability, or age.

Ciphr has an exciting opportunity for a Customer Success & Experience Specialist to join the team as we grow and develop.As a Customer Success & Experience Specialist, you’ll be responsible for improving the customer experience at every touchpoint with Ciphr. Your goal will be to ensure customers have a positive experience from initial onboarding interactions to post-purchase support and eventual...

You will ensure diversification is delivered with pace, precision, and scalability. Key ResponsibilitiesLead all programme and project delivery across the New Business portfolio, from proof-of-concept to scaled deployment. Build and govern a multi-channel delivery capability, balancing internal, third-party, and partner-led delivery models.

Job Description Customer Communications Specialist Contract role Reading - Hybrid working We're looking for a Customer Communications Specialist to join our Customer Comms team. This role is central to delivering compelling, insight-led marketing communications to our Contract Voice, Broadband, and Pay As You Go customers - driving brand love, retention, cross-sell, and upsell. As part of...

Ciphr has an exciting opportunity for a Customer Success & Experience Specialist to join the team as we grow and develop.As a Customer Success & Experience Specialist, you’ll be responsible for improving the customer experience at every touchpoint with Ciphr. Your goal will be to ensure customers have a positive experience from initial onboarding interactions to post-purchase support and eventual...

You will provide insight which will drive our DMEX improvement initiatives and plans and ultimately drive our overall DMEX performance.

You will monitor the success and outputs of change initiatives, ensuring efforts are focused on impacts and optimal benefits are delivered.

We’re looking for a talented Operations Data & Insight Analyst to join our team and help us make the most of the data that drives Thames Water. You’ll play a key role in bringing new tools, technologies, and techniques to life as we tackle current and future challenges across our business. What you’ll be doing as an Operations Data & Insight Analyst - Building and automating data processes,...