Customer Manager jobs in Birmingham

Job Description Role: Customer Success ManagerLocation: BirminghamWorking Model: Hybrid - 1 day on client site, 2 days in the office, 2 days working from homeRole Type: Full-time, Permanent About UsConsultancy+ (part of Reed) delivers outcome-based projects and solutions, backed by Reed's scale and reputation. We're proud of our collaborative, no-ego culture-where authenticity, accountability,...

Job Description Customer Success Manager Location: Birmingham – Hybrid (1–2 days per week in the office) Salary: Up to £40,000 + commission Benefits: Private medical, enhanced pension, 25 days holiday + bank holidays, electric car scheme, cycle to work Our client, a growing SaaS organisation within the fintech space, is hiring a Customer Success Manager to support and expand its rapidly...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

You will work across service areas providing front of house reception and back office support.

You will be part of a flexible and customer focused team, working to provide great homes and excellent services. Our successful Customer 1st Advisor will have: - A passion for customer service excellence

You will:* Capture detailed customer technical requirements and translation to detailed solution design in accordance with design methodologies. Acts as a SPOC, managing and delivery of the technical direction and helping determine the optimum solution design for customers.

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

ateam playerwith a positive, entrepreneurial mindset anddeep domain knowledge of Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required. Main Purpose of the Role & Responsibilities Key Responsibilities: : Work with Account Leaders, Consulting teams, and partners to maximise cross-sell...

Overview: Customer Project Manager Ready to become our new Customer Project Manager at Roamler? Are you that energetic professional who loves getting things done and speaks fluent German? Then we have your dream job ready! At Roamler, you’ll become part of an international scale-up that’s literally shaping the future of work. About Roamler Roamler is the go-to platform where flexible work...

Join a new team within a large, established housing organisation in the West Midlands. We're looking for a Customer Engagement Manager to lead the delivery of housing service improvement initiatives across targeted neighbourhoods and intervention schemes. This is a pivotal role focused on improving service performance, estate management standards, neighbourhood quality, and long-term tenancy...

Customer Service ManagerBirmingham (Office-based, Full-time)Salary: £40,000 - £45,000 (depending on experience)We’re looking for an inspiring Customer Service Manager to lead a fast-paced contact centre in Birmingham. You’ll manage a team of Team Managers looking after a dynamic call centre, driving performance, shaping the customer experience, and building a positive, high-energy culture.The...

Customer Relations Manager – Care UK, Royal Sutton Coldfield Care UK is an award‐winning private care company with over 150 care homes across the United Kingdom, committed to delivering exceptional care and values of Caring, Passionate and Teamwork. This role is based at Mercia Grange care home in Sutton Coldfield. The Role The Customer Relations Manager will drive sales and support the care...

What you’ll be doing: Working closely with a small team of managers to make sure the store runs like clockwork every day. Taking responsibility for the day to running of the store, often being the only manager in with accountability for the full shop. Work alongside a team to complete all tasks, ensuring our customers are served efficiently and safely. People management is also big part of the...

At BrightEdge, we help the world's biggest brands--from Microsoft to JP Morgan--connect with their customers where it matters most online search. Our AI-powered platform transforms digital content into measurable business results, and our Customer Success team plays a key role in making that happen. We're looking for a Manager to lead our Customer Success team, focused on driving impact for...

You will serve as the primary point of contact for our clients, ensuring their satisfaction, retention, and success by delivering exceptional service and driving continuous value from our managed IT solutions.

You will manage and be responsible for the operational success and commercial profitability of the services delivered to the nominated customers.

You will report to the Senior Manager of Fusion Customer Advocacy, with a mix of onsite and hybrid initiatives.

You will need to communicate with impact, in a way that is open, honest, consistent and clear. The ability to identify and pursue business opportunities and take an active role in coaching more junior staff will also be key. The role offers excellent progression prospects and a variety of interesting and challenging work in a supportive environment.

Customer Services Manager – Midlands Up to £55,000 + Benefits | Leadership | Customer Excellence | Process Improvement Are you a straight-talking, people-focused leader who thrives in a fast-paced, customer-driven environment? Do you take pride in running a motivated team and love turning good service into exceptional service? If so, this could be the perfect opportunity for you. The...

A leading digital marketing company in Birmingham seeks a Manager for their Customer Success team. This role involves leading, mentoring, and developing a team of Customer Success Managers while driving impact for enterprise customers. Ideal candidates should have over 5 years of experience in customer-facing roles and a strong background in digital marketing or analytics. The company offers...

Customer Success ManagerLocation: Birmingham – Hybrid (1–2 days per week in the office)Salary: Up to £40,000 + commissionBenefits: Private medical, enhanced pension, 25 days holiday + bank holidays, electric car scheme, cycle to workOur client, a growing SaaS organisation within the fintech space, is hiring a Customer Success Manager to support and expand its rapidly increasing customer base.This...

Customer Success Manager (Search Marketing Analytics) As a SEO Marketer Customer Success Manager, you drive impact for BrightEdge's most sophisticated customers from launch all the way through the customer lifecycle. You evangelise the value of a well‐implemented SEO analytics environment and when you build that value, great things happen for your customer. BrightEdge is the gold standard for SEO...