Customer Manager jobs in Cheltenham

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

Customer Success Manager Up to £40,000 basic + performance bonus (Depending on experience) Cheltenham / Work from home Monday & Friday The i2i Snapshot - Working with one of the most exciting Ai powered platforms who are supporting some of the biggest brands in the UK - Modern office space in central Cheltenham - Opportunity to earn on top of your basic salary through growth of existing...

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

A leading automotive retail company in Cheltenham is seeking a motivated Service Manager to lead their service department. The ideal candidate will manage operations to maximize performance and ensure exceptional customer care. Responsibilities include team management, planning sales targets, and maintaining high service standards. Candidates with a background in the motor trade will thrive in...

A leading luxury retail brand is seeking a Store Manager in Cheltenham, UK. The ideal candidate will create an unforgettable customer experience and lead a motivated team. Responsibilities include managing daily operations, developing store strategies, and driving sales targets. Candidates should have at least 3 years of relevant retail or hospitality experience and strong people management...

You will recruit and develop the management team, ensure exceptional customer service, and promote a store culture that inspires creativity. Candidates should have management experience in retail, strong leadership skills, and a focus on customer satisfaction. Competitive perks include employee discounts, life leave, and development opportunities.

Customer Service Manager – Online Clothing Retailer Get AI‐powered advice on this job and more exclusive features. We are seeking a Customer Service Manager to oversee our customer service team. The successful candidate will ensure the smooth running of our customer support function, delivering exceptional service across all channels while reflecting the brand's values. This role will not only...

Our client, a highly successful and expanding business who we have a longstanding relationship with within the construction sector, based in Cheltenham, has an exciting opportunity for a Customer Service Executive to join their team on a full-time, permanent basis following continued growth. This is a company who really care about their staff and have an excellent benefits package!Please note,...

Role: Head of Customer Care * Responsible for: Customer Care team * Reporting to: Managing Director * Client: Residential Housebuilder with a 5* HBF accreditation * Location: Cheltenham/ Tewkesbury region * Geographical region: North Gloucestershire, Cotswolds and South Midlands * Working arrangements: Flexible working arrangements between office, home and site(s)Head of Customer Care – Job...

You will plays an important role in the day-to-day operations of our store activities by providing excellent customer service, stocking shelves, processing payments and helping maintain the store’s appearance.

You will be responsible for: I know my customers and serving them with passion and pride, giving great natural service.

A leading e-commerce company is seeking a Director of Customer Enablement to lead strategic initiatives in customer service and optimize operations with an AI-first approach. The role involves scaling customer-facing processes and enhancing customer experiences through effective leadership. Ideal candidates have over 7 years of experience in Customer Service and ITSM, as well as strong...

You must have good team organisational skills and communication skills when working in high pressure environments. In order to demonstrate your knowledge we would require candidates to have experience working in a customer service environment. We would particularly encourage candidates with experience in a Facilities Management environment to apply.

A leading aerospace company is in search of a Customer Quality Leader to enhance product quality and ensure compliance with industry standards. In this pivotal role, you will lead APQP initiatives and collaborate with various teams to improve customer satisfaction. The position requires significant expertise in quality management, strong communication, and a passion for continuous improvement....

A recruitment agency is seeking a knowledgeable Service Advisor / Aftersales Advisor for a dealership in Cheltenham. The ideal candidate will have a strong customer service background and previous experience in the automotive sector. Responsibilities include managing service bookings, overseeing vehicle check-ins, and enhancing customer satisfaction. Applicants should possess a full UK driving...

Overview From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967... we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in...

You will play a key part in supporting product sourcing, menu changes, range reviews, tenders, launches and customer specific initiatives that contribute directly to sales and margin growth. What you will be doing Working closely with the Buying, Sales, Operations, Marketing, Innovation and supplier partners, your responsibilities will include:

About the role The Customer Success Adviser is responsible for supporting the end-to-end journey for all B2B customers of UCAS Group. To provide high levels of service to customers offering clear, efficient, accurate, and emotionally aware information to support customers through the appropriate contact channel to meet their needs. It will also involve providing support to Sales & Marketing...

You will define the strategy, implement an AI-powered ITSM infrastructure , and ensure that our Support and Customer Education functions become a competitive advantage . Strategic Focus: Knowledge & Customer Expertise

Job Description Whats in it for you? - 25 days holiday - Certified Great Place to Work - Enhanced maternity & paternity pay - Paid sick leave - Structured professional development - Bike2Work scheme - Employee Assistance Programme - One paid volunteering day per year - Christmas & summer socials (and plenty in between!) Must haves - 2-5+ years experience in a customer-facing/telephone-based...

A reputable construction firm based in Cheltenham is looking for a Customer Service Executive to join their team on a full-time permanent basis. This role involves managing customer inquiries, processing orders, and ensuring customer satisfaction. Ideal candidates should have proven experience in customer service, excellent communication skills, and a proactive approach. The position offers a...