Customer Manager jobs in Hackney

Fixed term until 1 February 2027Flexible within the UK. Home-based, blended or fully office based (from our offices in Belfast, Cardiff, Edinburgh or London).Closing date 01 February 2026Ref CL 1447As Manager, Customer Experience and Quality , you will lead and manage all aspects of Energy Saving Trusts customer experience (CX) framework and consultancy support programme . Your work will ensure...

Responsible for maintaining and repairing thermal management products, and maintaining customer relationships.

National Account Manager – AsdaHybrid – London Bridge (2 days every other week)£55,000–£60,000 + car allowance + 20% bonus + benefitsWe’re delighted to be supporting a values-led food business that’s undergone a significant transformation over the last 15 months. Under the leadership of a new CEO and with a clear strategic direction in place, the company has repositioned itself as a focused,...

You should be the kind of person who loves cross-basket analyses and customer journey mapping!

You will be working with an established pipeline of warm customers.

You will also play a key role in shaping feedback that influences product development.

You will be the first hire into this growing function, with the chance to directly shape processes, improve customer journeys, and support wider commercial growth.

You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences.

You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement.

CRM Manager – Global Law FirmLocation: London / Hybrid (minimum 3 days in office)Contract: PermanentAre you ready to lead CRM strategy for a global law firm and make a real impact on client relationships? This is an exciting opportunity to join a forward-thinking team and drive data-driven business development across international markets.What You’ll DoShape and deliver the firm’s CRM strategy in...

Store ManagerLocation: Baker Street, LondonSalary: £36,700 + Generous CommissionJob Type: Permanent | Full-time (40 hours per week, including weekends)Are you a confident, energetic leader with experience in fast-paced, high-volume retail? Do you thrive in a busy environment where no two days are the same? If you’re commercially sharp, customer-focused and ready to take on a dynamic leadership...

Role Purpose:A Customer Growth Account Manager is responsible for the retention and expansion of their set of accounts. Through account and territory management they build and maintain client relationships, acting as the primary point of contact to ensure client satisfaction and identifying opportunities for account expansion. Key responsibilities include: acting as a client liaison, managing the...

You will be instrumental in leading customer success and account management, ensuring clients achieve maximum value from our platform. This role involves building a scalable, data-driven client organization, and acting as a senior escalation point for strategic accounts. Main tasks includeDevelop Account Management and Support processes to deliver world-class client outcomes.

Manage a Customer Success team, drive client retention and growth, and ensure clients maximize value from sustainability programs.

About BrandSwapBrandSwap is an award-winning Retail Media startup helping online retailers drive revenue and conversions through brand-to-brand partnerships. We enable seamless, on-brand reward experiences across the full customer journey — from pre-checkout gift-with-purchase (GWP) offers and AI-powered targeting to post-checkout rewards and member perks.Our platform is lightweight to implement,...

Account Manager – SaaS Scale-UpDublin / London | HybridWe’re working with a well-funded SaaS scale-up that’s growing quickly across multiple markets and hiring an Account Manager to own post-sale relationships and drive account growth.The RoleManage a portfolio of mid-market and enterprise clientsOwn post-onboarding relationships and act as the main point of contactDrive expansion across users,...

Department: CommercialReports to: Head of E-commerce & CRMOffice: Hybrid, 3 days in head officeLocation: Hackney WickCompany:Percival Menswear is a contemporary British fashion brand based in London, known for its distinctive blend of classic style and modern design which combines quality craftsmanship, subtle detailing, and versatile functionality. The brand has developed a loyal following for...

About Linda AIHealthcare runs on conversations - scheduling, intake, triage, refills, follow-ups. But humans are drowning in them. Linda AI builds autonomous healthcare agents that handle these workflows end-to-end, over voice, with the reliability and context clinical environments demand.Our agents don’t just “talk.” They understand, reason, remember, and take action inside real healthcare...

London | Mission-driven startup | Office-based (view to go Hybrid) We’re working with a fast-growing, purpose-led startup tackling a real societal challenge, helping people navigate complex systems and access support they’d otherwise miss. The work genuinely changes lives, and customer experience sits at the heart of everything they do.They’re now hiring a Head of Customer Success to lead and...

You will be an integral part of the UK sales team and the wider European team and will play a pivotal role as well as having influence on the growth of the UK market.

You will receive an acknowledgment of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives.

We have a fantastic opportunity for an experienced Autocentre Manager to join our friendly team. Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.The ideal applicant will have a minimum of two years relevant experience as a successful Autocentre Manager with excellent customer service skills, a desire to succeed and the ability to develop and drive...

We are looking for a Assistant Store Manager to join Team OB in our Kings Cross store. Ensure all your application information is up to date and in order before applying for this opportunity.As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store...

National Account Executive – Grocery and Convenience£45,000 plus £5,000 car allowance, 15% bonus and benefitsHybrid role (once a week in LDN office)This is a rare chance to join a small, agile UK drinks business backed by a highly respected global beer group. With a lean UK team, the business operates with a genuine start-up mindset — high autonomy, minimal hierarchy, and real involvement across...