Customer Manager jobs in Peterborough

Customer Quality Manager – EMEA We are representing a blue-chip international manufacturing organization with offices located in the North West, currently seeking to appoint a Customer Quality Manager. This role is designed to lead customer quality performance across the EMEA region. Position Overview As a key leader within the Quality function, the Customer Quality Manager will oversee a team...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

Senior Customer Success Manager Location: London-based, primarily office based Salary: £70,000-£80,000 + OTE Industry: FinTech SaaS Unlike a pure Customer Success role, this position requires confidence and commercial ownership the ability to go deep into each account, build tailored account plans, and spot opportunities that drive long-term revenue growth. This role is perfect for someone...

Job Description Customer Service Representative Salary: From £24,941 Monday-Friday, 8:30am - 6pm Lynch Wood, Peterborough PE2 6FY What does the Customer Service Representative role involve? You'll be joining a people and technology-driven business, handling calls to and from customers about their life assurance, savings, investments, or pension plans. Whether helping customers planning for...

Job Title:Customer Service Representative Hours: Full Time 40 hours Mon-Fri + Saturday mornings on a rota basis Benefits: - 30 days holiday (including bank holidays) - Company pension scheme - Employee discount scheme - Funded Summer and Christmas events - Cycle to Work Scheme - Discounted car hire rates Are you looking to start a career or looking to retrain? Whether you have...

Head of Customer Contact - Repairs A place to make a difference Location: Peterborough, hybrid 3 days a week onsite with occasional travel to other offices as required. Salary: £66,003 per annum Contract Type: Permanent Hour: 35 hours per week, Monday Friday between 8am and 6pm With over 21,000 homes across the country, were responsible for supporting thousands of customers and their...

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

Customer Success Manager (CSM) , you'll be the go-to person for our most valued customers — a strategist, relationship builder, and growth champion. You'll build long-term, value-driven partnerships by ensuring smooth onboarding, proactive engagement, and tailored solutions that maximise adoption, drive growth, and prevent churn. You're someone who thrives on autonomy and loves creating impact —...

Customer Success Manager – Maternity Leave Cover ABAX Peterborough, England, United Kingdom As a Customer Success Manager (CSM) , you'll be the go-to person for our most valued customers — a strategist, relationship builder, and growth champion. You'll build long-term, value-driven partnerships by ensuring smooth onboarding, proactive engagement, and tailored solutions that maximise adoption,...

A leading telematics and IoT company in the UK is seeking a Customer Success Manager to enhance customer relationships and drive retention. In this role, you will lead onboarding, nurture relationships, and proactively manage customer portfolios. The ideal candidate has proven experience in customer success, strong communication skills, and thrives in a dynamic environment. Join us to shape the...

You will lead effective, empathetic customer communication and solve complex issues with support from stakeholders.

You will oversee the service performance of the outsourced customer care team to ensure KPIs and SLAs are achieved and a high quality of service is delivered to customers.

Optimisation Manager Markerstudy Insurance Group - Hybrid in Peterborough (open to any MSG office for internal applications) Markerstudy is one of the UK's leading insurance groups, combining award-winning digital platforms with a strong, customer-first culture. We're now looking for an Optimisation Manager to help drive measurable growth across our digital customer journeys through...

Job Description Product Owner – Pricing Transformation This role is largely remote with the occasional travel. We are seeking an experienced Product Manager to lead the development and optimisation of our pricing and underwriting capabilities. You’ll translate business objectives into product backlogs and work closely with pricing, underwriting, data science, and technical teams to deliver...

You will take full ownership of each claim from initial survey through to final account reconciliation, ensuring repairs are delivered safely, efficiently, compliantly, and profitably. What You'll Be Doing:

You will be a strong fit if you have: - Experience in insurance repairs, construction project management, or property refurbishment

You will work in a highly collaborative environment, partnering with project teams and a broad range of internal and external stakeholders to ensure robust governance, risk, cost, and change control across multiple projects and programmes. Key Responsibilities - Lead and manage the delivery of comprehensive risk management services across multiple commissions.

Job Description Project Manager - Industrial Automation The Role Lead complex electrical and automation projects from design to delivery, working with electrical engineers and software teams to implement PLC, HMI, and SCADA control systems for industrial clients. You'll manage project teams of Control Systems Engineers and Electrical Design Engineers, timelines, budgets, and profitability...

You will ensure projects are delivered safely, efficiently and profitably, while maintaining high standards of quality and client satisfaction. Key Responsibilities - Lead and manage multiple HVAC projects from start to finish - Support and oversee Trainee and Assistant Managers and Supervisors.

You will help continuously improve the pricing process and enhance the abilities of the wider team, as well as being involved with integrating and establishing the use of advanced data science and statistical techniques to enhance pricing model accuracy and output. Key Responsibilities

As a Customer Success Manager (CSM) , you'll be the go-to person for our most valued customers — a strategist, relationship builder, and growth champion. You'll build long-term, value-driven partnerships by ensuring smooth onboarding, proactive engagement, and tailored solutions that maximise adoption, drive growth, and prevent churn. You're someone who thrives on autonomy and loves creating...

A leading telematics company in Peterborough seeks a Customer Success Manager to build and maintain valuable relationships with customers. This entry-level, full-time role involves onboarding, managing retention, and driving customer satisfaction through collaboration with cross-functional teams. Ideal candidates will have experience in customer success or account management, strong communication...