Customer quality manager jobs in Stroud

About The Role As a Quality Assurance Lead, your mission is to assess the performance of both customer led interactions and industry core tasks across the Complaints and Sales teams. Ensuring our people create a positive experience for customers, complete work compliantly and to drive first contact resolution, ensuring that our people are adhering to company processes and industry...

Location-Hybrid with two days per week in Stroud office (GL5) Are you someone who takes pride in precision and thrives on making things better? If you enjoy digging into details, spotting opportunities for improvement, and helping others succeed, this role could be a great fit. Join us at Ecotricity and be part of a team that's leading the charge in Britain's green energy revolution. As we enter...

Job Purpose Responsible for performing various quality tasks within the Company under the instruction of the QHSE Manager whilst working with your colleagues in the quality assurance department to ensure conformance to company and customer procedures, standards, specifications, and quality planning requirements. Key Accountabilities The ability to cover the tasks relating to all aspects of...

We are partnering exclusively with a privately owned business, with a fantastic reputation for innovation, personal development and promoting from within. Following an internal restructure they now require a Commercial Executive, to join their Account Management team as part of their continued growth.This is an opportunity to join a business that is growing significantly, who work collaboratively...

You will help ensure that developmental growth is balanced with our nature recovery programme and values.

You will have a good knowledge of biodiversity legislation, policy, mitigation and enhancements to provide expert advice to colleagues, applicants and the general public on a wide range of planning applications and pre-application enquires, ensuring the Council meets its statutory requirements.

A leading green energy company based in Stroud seeks a detail-oriented Quality Administrator. This role is crucial for assessing B2B interactions and improving performance across teams. Responsibilities include evaluating compliance, conducting quality checks, and supporting ongoing improvements. The ideal candidate has strong analytical skills, experience in customer service, and a passion for...

A quality-focused manufacturing company in Stroud is seeking a Quality Assurance professional to oversee quality tasks under the QHSE Manager's guidance. Responsibilities include compiling quality plans, providing technical support, and assisting in internal audits. The role offers competitive benefits including a pension scheme, generous holiday allowance, and a bonus scheme up to £1,500...

Job Description About The Role Location-Hybrid with two days per week in Stroud office (GL5) Are you someone who takes pride in precision and thrives on making things better? If you enjoy digging into details, spotting opportunities for improvement, and helping others succeed, this role could be a great fit. Join us at Ecotricity and be part of a team that’s leading the charge in Britain’s...

Working within Ecotricity’s Debt Management Department, the objective of this position is to maximise cash collections and minimise bad debt through excellent customer service and effective debt recovery processes. We have the challenging task of balancing the needs of our customers with our needs as a business, all within a regulatory framework shaped by quality, compliance, and a drive for...

Our Energy Experts are a one stop shop for any customer query, we are using cutting edge technology to get our customers talking to the right person - first time. We don’t give our people scripts we want you to be yourself while helping our customers at the same time. The role will have a mixture of inbound work but also outbound for any assigned customers that need follow up work. Managing your...

Our Energy Experts are a one stop shop for any customer query, we are using cutting edge technology to get our customers talking to the right person - first time. We don’t give our people scripts we want you to be yourself while helping our customers at the same time.The role will have a mixture of inbound work but also outbound for any assigned customers that need follow up work. Managing your...

Our Energy Experts are a one stop shop for any customer query, we are using cutting edge technology to get our customers talking to the right person - first time. We don’t give our people scripts we want you to be yourself while helping our customers at the same time.The role will have a mixture of inbound work but also outbound for any assigned customers that need follow up work. Managing your...

Our Energy Experts are a one stop shop for any customer query, we are using cutting edge technology to get our customers talking to the right person - first time. We don’t give our people scripts we want you to be yourself while helping our customers at the same time. Energy companies expect customers to wait a lifetime to be answered…. Our team get to our customers much sooner, we have a person...

A leading green energy provider in Stroud is seeking a Quality Administrator to evaluate and improve performance across B2B operations. This hybrid role involves conducting quality checks, providing feedback to teams, and supporting continuous improvement initiatives. The ideal candidate will have a customer service background, a passion for quality, and a detail-oriented approach. Join a company...

Within our B2B business unit we are on a period of growth. As part of this journey, we are transforming the way we operate to meet the current and future needs of our customers. We are therefore seeking a motivated Transformation Manager to join our Change and Transformation team and define and deliver our internal transformation plans. As a Transformation Manager, you will work various...

Within our B2B business unit we are on a period of growth. As part of this journey, we are transforming the way we operate to meet the current and future needs of our customers. We are therefore seeking a motivated Transformation Manager to join our Change and Transformation team and define and deliver our internal transformation plans. As a Transformation Manager, you will work various...

Within our B2B business unit we are on a period of growth. As part of this journey, we are transforming the way we operate to meet the current and future needs of our customers. We are therefore seeking a motivated Transformation Manager to join our Change and Transformation team and define and deliver our internal transformation plans. As a Transformation Manager, you will work various...

Within our B2B business unit we are on a period of growth. We are therefore seeking a motivated Transformation Manager to join our Change and Transformation team and define and deliver our internal transformation plans. As a Transformation Manager, you will work various stakeholders, including executives, managers, and technical teams, to lead transformation change within the organisation. This...

Within our B2B business unit we are on a period of growth. As part of this journey, we want to ensure data and business performance underpins every strategic decision we make. We are therefore seeking a motivated Senior Insight and Performance Analyst to join our B2B Performance & Contract Management team. Their primary role will be to support the development of our transformation plans through...

Working within Ecotricity’s Debt Management Department, the objective of this position is to maximise cash collections and minimise bad debt through excellent customer service and effective debt recovery processes. We have the challenging task of balancing the needs of our customers with our needs as a business, all within a regulatory framework shaped by quality, compliance, and a drive for...