Customer Relations Advisor jobs in Manchester

You will need to keep abreast of employment law in the UK and have experience across Europe, to ensure our people processes and training materials are updated with any legal or process improvement changes as appropriate.

You will also support our service deliver project, involving globalization of our people policies and the on-going development of self-serve approach for colleagues and managers.

Job Description Salary: £27,500 – £35,000 DOE On-Target Earnings (OTE): £60,000 - £80,000 Job type: Full-time Permanent Location: Central Manchester About the Business Established in 2010, the business is a directly authorised financial services firm specialising in Lending, Protection and General Insurance. We operate with a strong panel of insurers and provide a holistic, customer-focused...

A financial services company in Manchester is seeking a proactive HR Advisor to support employee relations, ensure legal compliance, and improve business performance. Ideal candidates will have at least CIPD Level 5 qualification and extensive experience in HR advisory roles, particularly in navigating employment law. Key responsibilities include managing HR documentation, assisting with employee...

You will guide new contractors through the onboarding and learning process while providing fast, accurate, and professional support to existing contractors. This role suits candidates who are detail-oriented, customer-focused, and capable of meeting high performance standards.

Overview We are looking for a Customer Relations Manager to work for a private medical sector client. Location: Hybrid (WFH and Manchester).The client is a nationwide remote medical provider of Hormone Therapy. This role supports the Operations Director in delivering exceptional service throughout the customer journey and focuses on managing communications, handling inquiries and complaints, and...

A leading insurance company is seeking a Customer Relations Administrator in Manchester or Haywards Heath. This 12-month fixed-term contract involves logging and managing customer inquiries and complaints while supporting team processes. Candidates should demonstrate strong problem-solving, communication, and organizational skills, with previous administrative experience preferred. The position...

A leading UK law firm is seeking an HR Advisor to provide practical and legally compliant HR support across the business. This role focuses on managing employee relations cases and advising managers on HR policies and legislation. Ideal candidates will have strong knowledge of UK employment law, excellent communication skills, and the ability to work collaboratively in a hybrid environment. The...

Customer Success Executive (HCM) Manchester, Slough or Leeds (Hybrid 2-3 days a week in office) Competitive + Commission Permanent full time Are you passionate about building strong relationships and helping customers get the very best out of the solutions they use? Do you thrive on guiding clients through their journey and ensuring they achieve long-term success ? If so, we’d love to...

Job Title – Patient Advisor Location - Manchester Trafford Centre Hours: Full time, 40 hours (must be flexible to work weekends) Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team work together, collectively and consistently striving for excellence. We support each...

Customer Service Team Leader Permanent | On‑site | Manchester – salary up to £30,000 Are you a natural leader with a passion for delivering exceptional customer experiences? Do you thrive in a fast‑paced environment where coaching, developing and motivating a team is all part of your day? If so, this could be your next big opportunity! Our client is growing and looking for an experienced...

You will play a critical role in onboarding, adoption, retention, and growth, ensuring our customers achieve meaningful outcomes and long-term success. Working within theCustomer Success Department, you will collaborate closely with Customer Operations, Sales, Channel teams, and senior leadership to deliver exceptional customer experiences for our most valuable accounts.

You will have a set weekly rota made up of the below shifts. (Usually 2 Early shifts and 1 x Mid , 1x Late)

We are working with a leading UK law firm to hire a Junior Conflicts Advisor to join their team in Manchester. In this role, you’ll support the firm’s client and matter take-on processes, providing essential analysis and advice on conflicts of interest, confidentiality, and related risk issues. You’ll play a key part in helping the firm manage compliance obligations while supporting lawyers to...

Role:Customer Support Engineer - WAMSKey Skills/ Screening Questions Detailed JD - WAMS, Power Systems, EMS, DMS, SCADA, eterra - Bachelor's degree in Electrical Engineering, Computer Science, or related field. - Strong knowledge of Power Systems, SCADA/EMS/DMS, and Synchrophasor/PMU technology. - Hands-on experience with WAMS software platforms (GE, Siemens, ABB, or similar). - Experience in...

Role: Health and Safety Advisor Location: Manchester - Hybrid 2/3 days in office per wek Duration: 6 months Sector: Education £31ph Umbrella (Umbrella in scope) £22.83ph PAYE Job Description * Provide advice and assistance on health, safety and wellbeing to managers and employees. * Provide additional advice and support relating to Display Screen Equipment (DSE), ensuring effective...

Job Description Property Claims Advisor Location: Oldham Hours: Monday - Friday (Full time) Salary: £27k (DOE) About the company: Join a team that's shaping the future of claims management.We're looking for a proactive and customer-focused Property Claims Advisor to take ownership of property claims from start to finish, delivering exceptional service, maintaining strong client...

Do you want to join a forward-thinking and fast paced people team, helping to create the best employee experience, and driving a company culture of trust, collaboration and inclusion? Working as part of a small and supportive People & Culture team as an Assistant or Advisor, you will be central to the smooth running of our core processes, and will also have the opportunity to work on payroll and...

You will deliver the reimagining of customer journeys in line with the strategic vision, ensuring seamless, intuitive, and digitally enabled experiences.

You will also stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement.

A fantastic opportunity has arisen for a HR Advisor to join a well-established people team based in the South Manchester area. This is a true generalist role where you will deliver a proactive, professional and commercially driven HR service to the business. This is an overview of the things you will take responsibility for: - Being the first point of contact for Managers on all employee...

We're 1st Central, a market-leading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And that's the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega...