customer resolution officer jobs in Coventry

As a Customer Care Resolutions Specialist, you’ll play a key role in delivering a fair, empathetic, and efficient complaints experience for our customers. You'll be responsible for managing a wide range of complaints and disputes relating to the Leasys portfolio, ensuring each case is assessed promptly and resolved appropriately. Your attention to detail, strong communication skills, and...

As a Customer Care Resolutions Specialist, you’ll play a key role in delivering a fair, empathetic, and efficient complaints experience for our customers. You'll be responsible for managing a wide range of complaints and disputes relating to the Leasys portfolio, ensuring each case is assessed promptly and resolved appropriately. Your attention to detail, strong communication skills, and...

You will have direct exposure to senior leadership and the opportunity to make a tangible impact on a high-profile operation.

You will enjoy the autonomy of a start-up environment, supported by the world-class infrastructure of a market leading brand

You will lead your team to ensure every customer interaction reflects that prestige, maintaining a goal of 90%+ customer satisfaction (CSAT).

We’re looking for experienced customer service professionals to join the growing team based in our Coventry city centre offices, with both full time and part time positions available. This role would suit anyone who has previously worked in a contact centre environment and is truly passionate about delivering customer first experiences, based around the idea of "getting it right first time"....

Resident Liaison Officer/Tenant Liaison Officer Contract: 3 months (possible extension) Location: Coventry Rate: £14.35 ph Client: Equans Company's overview: EQUANS is a global leader in energy services, with nearly 100,000 employees in over 50 countries and an annual turnover of over 17 billion euros. In the UK & Ireland, EQUANS provides FM, regeneration, technical, and energy services,...

About the Company We are seeking a dedicated Human Resources Officer to join our clients dynamic team. The client is a world leading facilities company and this role will be based at their client site in Coventry. About the Role The successful candidate will play a vital role in supporting HR functions, ensuring smooth communication between departments, and maintaining accurate HR data. This...

Job Title: Senior PMO Duration: 6 months Location: Coventry Office requirement: Coventry: 1–2 days per week, Manchester: Once per month Description: Key Skills: - Highly experienced and capable Senior PMO - Banking sector experience, esp. Regulatory programme experience is highly desirable - Experience interacting with regulators (FCA/PRA) is highly desirable - Expertise in waterfall...

Income Officer Fully Remote Working Full time, 37.5 hours per week Working across a shift pattern between 08:00 - 22:00 £25,883 per annum Fixed Term Contract till October 2026 Sellick Partnership Ltd are currently recruiting for an Income Officer to join a large housing provider to work on a fully remote basis Daily duties of the Income Officer: - Review rent and service charge accounts,...

Job Title: HR Officer Division: ISS Healthcare Location: University Hospital Coventry & Rugby St Cross Contract Type: Full-time, Permanent ISS is a leading global facilities management organisation, delivering exceptional cleaning, catering, security, logistics, and retail services across the healthcare sector. We are looking for a dedicated and people-focused HR Officer to join our...

Teqconnect are on the lookout for a CTO to join our client, they are a one-stop shop for customers who want to enhance their business with proven, up-to-date solutions based on conversational AI and technologies beyond it: LLMs, NLP, Speechtech. Their team brings huge cutting-edge, specialized expertise in Natural Language Processing and Speech Technologies. We are looking for a CTO with a...

Customer Service Advisor - 12-Month ContractLocation: Whitley (Hybrid after training) Hours: Monday to Friday, 9:00 AM - 5:30 PM Pay: Weekly payThe RoleOur client is seeking experienced a Customer Service Advisor to join their UK Client Relationship Centre. This is an exciting opportunity to deliver exceptional customer experiences and support across multiple communication channels, including...

Our OEM Client based in Whitley, Coventry, is searching for Customer Service Specialist (Call Centre) to join their team, Inside IR35.Umbrella Pay Rate: £23.64 per hour.Duties:General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers which includes Remote Customer Service and...

Who we are. What we do. We are Bystronic – a global technology company passionate about creating an impact for a sustainable future with sheet metal and beyond. We want to work with people who support us in creating innovative solutions to move our industry forward. Our focus is on automating the complete material and data flow of the laser cutting and bending process chain. In a nutshell As...

Job Description Date Posted: 2026-01-27 Country: United Kingdom Location: Grove Park, 7 Barton Close Grove Park, LE19 1SJ, Leicester, United kingdom Dispute Specialist Otis UK is seeking an experienced Dispute Specialist to enhance our Collections process within the UK. This role demands a strong background in credit control and dispute management processes to ensure the company's financial...

We are working with a global Corporate Housing firm in the search for a Client Account Manager EMEA, based anywhere in the United Kingdom. In this fast-paced, full-time role, you'll work from your home office managing serviced apartment requests and client relationships while delivering superior guest experiences. Ideal for energetic professionals with strong B2B account management skills and a...

Note - role reposted after re-evaluation of grade level. About Colt Data Centre Services Colt Data Centre Services (DCS) has over 20 years’ experience in designing, building and operating energy-efficient, reliable data centres – hosting significant financial, media, corporate and cloud wholesale providers across the world. Our customers are at the heart of everything we do. We endeavour to...

You will have a strong geographical knowledge of mainland UK which will assist you in your planning schedule and responsibilities. Working well with your colleagues as a key team member is a paramount as well as having a good understanding of the companys operational procedures to achieve your KPIs along with achieving the SLAs for the customers and their movement demands.

KP Aviation, an international supplier and procurer of aftermarket aviation components and assets, is searching for the next key member of our team! The Business Operations Specialist is responsible for managing and optimizing key aspects of our business processes to ensure efficient order fulfillment and excellent customer service. This role involves overseeing the sales backlog, maintaining...

Job Description My job Quality Manager (Maternity Cover) Location: Carrickmacross Contract: 15 months FTC To lead out the Quality team to ensure compliance with all internal and external standards. To drive the technical excellence agenda and be responsible for the development of the Quality Management System. To lead customer and standard audits and support the operational teams in issue...

You will be part of a large team, working in fast paced and energetic environment, whilst managing inbound and proactive contacts to and from Clients, Retailers and Third parties on a daily basis. We recruit for attitude and train for skills so looking for candidates with an aptitude for delivering exceptional client experience and candidates are welcome from all industries.