customer resolution officer jobs in Redditch

You will have an excellent telephone manner and the ability to build strong working relationships with external customers and internal stakeholders. IT literacy is essential as the role will involve working with internal systems and MS office regularly. To be considered, please complete the application and upload a full, up to date CV.

You will play a key role in supporting the project management and customer engagement around a legacy construction issue. Key Responsibilities include: Supporting project management activities across office and site locations Regular face-to-face engagement with customers, including individual homeowners

You will provide hands-on support for networking and communications solutions, with a particular focus on Wave Relay® MANET systems, supporting both internal teams and external customers across the UK and Europe.

You will play a key part in ensuring successful project delivery and supporting the evolution of Steatite’s communications technology.

Transport Supervisor Redditch, B98 £35,127.00K PA 2200-0630 Monday to Friday Transport Manager Role Summary The Transport Supervisor is responsible for overseeing efficient, compliant, and cost-effective transport operations at the Depot. This role ensures that delivery performance, hygiene, quality, and safety standards are consistently met while promoting best practices and continuous...

Customer Service AdvisorRedditch, Worcestershire (Office-based)Full-time | PermanentSalary: £28,000 per annumAre you an excellent communicator with a passion for customer service? We’re looking for a Customer Service Advisor to join our clients busy Head Office team in Redditch.You’ll be responsible for guiding customers through their journey — from start to finish — ensuring everything runs...

Job description Customer Service Representative - French Speaking Temp Opportunity About the Role Our client is seeking a skilled Customer Service Representative with fluency in French to join their dynamic team. This position offers an excellent opportunity to grow within organisation, starting as a temporary role with a clear pathway to permanent employment for the right candidate. Key...

You will oversee team performance, training, and development, act as the first escalation point for complex queries, and support the wider business with reporting and data analysis. Alongside leadership responsibilities, you will also play a hands-on role in day-to-day customer service activities.

Job Title: Temporary Customer Care Administrator Location: Redditch, B98 Contract Type: Temporary (3–4 weeks) Start Date: Monday, 13th October 2025 Pay Rate: £12.50 per hour Working Hours: Monday – Friday 7:30am – 4:30pm (Flexibility available) Overview We are recruiting on behalf of our client for a Customer Care Administrator to support their team during a busy period. This is a temporary...

You will almost always be having a real conversation, not following a script. The team also carries out operational processes, including administering gas supply switches and meter readings. This involves a variety of regular tasks, including requesting and recording information from customers (such as meter readings) and the handling of customer requests and queries.

A local government council in Redditch seeks a Housing Complaints and Quality Officer to manage and address tenant complaints. The successful candidate will ensure compliance with regulations and provide excellent customer service. Responsibilities include investigating complaints and acting as a liaison for tenants and officials. Ideal applicants possess strong communication skills and relevant...

Job Title: Office Manager Salary: £30,000 - £40,000 (DOE) Location: Redditch – Full Time Office Based Working Hours: 8am to 4:30pm, Monday to Friday Pertemps Recruitment is working with a small, friendly team in Redditch, looking for a confident and proactive Office Manager to join their busy office. This is a fantastic opportunity to work in a fast-paced environment where you’ll play a key role...

You will manage income collection, maintain financial records, and support customers. The ideal candidate has experience in financial services or property management, strong knowledge of financial systems, and excellent communication skills. This role offers competitive hourly pay between £18.00 and £22.00 with a hybrid working model.

4Recruitment Services are seeking a Housing Revenue Collection Officer to work for our client based in Redditch. The client will allow hybrid, 2 office days and 3 days working from home. Purpose of the role Have responsibility for managing the rental income for a portfolio of properties in a defined neighbourhood in the Borough. To deliver an effective revenue income collection and recovery...

Job Title: Customer Service Specialist Location: Studley (Office-Based) Salary: Competitive + Benefits Contract Type: Full-time, Permanent About the Role: We’re recruiting for a Customer Service Specialist to join a fast-paced logistics operation within a leading European provider of reusable packaging solutions. As part of a growing UK function, you will support key customer processes,...

You will act as the primary point of contact for assigned accounts, overseeing the full order lifecycle, collaborating with internal teams, and delivering solutions tailored to meet client expectations and business objectives. If you thrive in a fast-paced environment, enjoy problem-solving, and excel at building trust with clients, this is the role for you.

Office Manager – Redditch Full-Time | £27,000–£32,000 per annum depending on your skills and experienceHours: Monday–Friday, 9am–5pm- office based no hybrid A well-established, family-run plumbing and heating company in Redditch is looking for a proactive and organised Office Manager to join their close-knit team. In this varied and rewarding role, you’ll be the go-to person for managing daily...

Job Title: Customer Service SpecialistLocation: Studley (Office-Based)Salary: Competitive + BenefitsContract Type: Full-time, PermanentAbout the Role:We’re recruiting for a Customer Service Specialist to join a fast-paced logistics operation within a leading European provider of reusable packaging solutions. As part of a growing UK function, you will support key customer processes, ensure smooth...

Job Title: Customer Service SpecialistLocation: Studley (Office-Based)Salary: Competitive + BenefitsContract Type: Full-time, PermanentAbout the Role:We’re recruiting for a Customer Service Specialist to join a fast-paced logistics operation within a leading European provider of reusable packaging solutions. As part of a growing UK function, you will support key customer processes, ensure smooth...

You will oversee team performance, training, and development, act as the first escalation point for complex queries, and support the wider business with reporting and data analysis. Alongside leadership responsibilities, you will also play a hands-on role in day-to-day customer service activities.

You will oversee team performance, training, and development, act as the first escalation point for complex queries, and support the wider business with reporting and data analysis. Alongside leadership responsibilities, you will also play a hands-on role in day-to-day customer service activities.