customer service admin jobs in Birmingham

Sales & Customer Service Assistant Birmingham Ready to escape the ordinary? If youre driven, energetic, and hungry for a career where your effort equals your reward , this is your moment. At Birmingham Sales Hub , we specialise in high-impact, face-to-face sales campaigns for some of the UKs best-known brands. Were a fast-growing team focused on delivering powerful sales results, unforgettable...

You will be responsible for delivering an exceptional in-store customer experience while achieving and exceeding sales and profitability targets. Working closely with the Retail Management team, you will ensure smooth store operations, strong visual standards, and a motivated, well-trained team.

Technical Advisor – Fire Doors Location: Hybrid – National Role with travel to sites We are pleased to be working with a leading specialist contractor in passive fire protection, delivering high-quality fire stopping, fire doors, and compartmentation works across a wide range of sectors including residential, healthcare, education, and commercial projects. We are looking to speak to experienced...

You will need to be organised, accurate, and confident using IT systems, with strong communication skills and a genuine commitment to helping people.

You will also be comfortable handling sensitive conversations and enjoy working as part of a supportive team

About the Role This HR & Admin Manager will be responsible for establishing the human resources and overall operational management policies and procedures for the newly established Changan UK Sales Company, overseeing all human resources and administrative functions as well as the day-to-day operations of the business. Requirements - A Bachelor’s degree in human resources management, Business...

You will handle customer enquiries, process sales orders, and support the sales team to ensure smooth day‑to‑day operations.

A recognized healthcare provider in Birmingham is seeking an entry-level Administrator to provide administrative and business support within the Rehabilitation Services department. Responsibilities include coordinating patient appointments, supporting clinicians with administrative tasks, and ensuring operational duties are covered in the absence of colleagues. Ideal for someone starting their...

Answering calls for reception and children's services, checking systems to direct calls, supporting the wider service with phone calls and voicemails. Internal and external visitors – interviews, visitors, occasional members of public, taking in deliveries, dealing with confidential waste – dealing with company from PHS – Fire drills. Requests from service – booking rooms, stock check, ordering...

A leading healthcare provider in Birmingham is seeking an Operational Support Manager to oversee day-to-day operations and manage administrative teams effectively. The ideal candidate will have a degree in business or management and strong interpersonal skills. Responsibilities include ensuring smooth patient pathways and meeting key performance targets. Join a team dedicated to improving...

You will work predominantly from a local office, attending the Centre City site once a week. This position offers a great opportunity to develop administrative experience within a supportive team.

You will be extensively trained and supported to become an ambassador of The Fuel Store, to identify account growth opportunities for our fuel and non-fuel products in order to generate revenue and increase sales overall.

You will be entitled to 26 days annual leave plus all statutory holidays, you increase personal holiday allowance with increased service.

Exciting Opportunity: Customer Operations Executive – Birmingham (Full time On-Site, Monday to Friday, B25) Salary: £26,000–£28,000 Are you ready to drive customer success and support commercial growth? We are looking for a Customer Operations Executive to join our dynamic team in Birmingham. This is a fantastic opportunity to take a key role in managing retailer relationships, supporting...

You will be extensively trained and supported to become an ambassador of The Fuel Store, to identify account growth opportunities for our fuel and non-fuel products in order to generate revenue and increase sales overall.

You will be entitled to 26 days annual leave plus all statutory holidays, you increase personal holiday allowance with increased service.

Quality & Customer Experience Support Lead – Regulatory Compliance (18 month FTC) Base Location: Birmingham – hybrid – 2 days per week in the office The KPMG Business Services function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters. Within Central Services we are part of a community of experts across a wide...

You will be based in the B37 area of Birmingham in a large luxury contact centre. The role is a permanent position and the salary for the role is £36,500. YOU MUST HAVE ATLEAST 5 YEARS OF TEAM MANAGEMENT EXPERIENCE TO APPLY FOR THE ROLE To lead and support a team of customer service advisors, ensuring high levels of customer satisfaction, performance, and service quality.

Join a new team within a large, established housing organisation in the West Midlands. We're looking for a Customer Engagement Manager to lead the delivery of housing service improvement initiatives across targeted neighbourhoods and intervention schemes. This is a pivotal role focused on improving service performance, estate management standards, neighbourhood quality, and long-term tenancy...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

The Customer Business Team Leader will be responsible for leading and managing a team of 2 Account Managers. This role involves developing and executing strategies to drive sales growth, enhance customer relationships, and achieve business objectives. The Team Leader will work with the direct team ensuring connection to the various other stakeholders involved in the partnership - Develop and...

Quality & Customer Experience Support Lead – Regulatory Compliance (18 month FTC)Base Location: Birmingham – hybrid – 2 days per week in the officeThe KPMG Business Services function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters.Within Central Services we are part of a community of experts across a wide range of...

Quality & Customer Experience Support Lead – Regulatory Compliance (18 month FTC)Base Location: Birmingham – hybrid – 2 days per week in the officeThe KPMG Business Services function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters.Within Central Services we are part of a community of experts across a wide range of...