customer service adminstrator jobs in Birmingham

Join Metro – Where Innovation Meets Logistics Excellence At Metro, we don’t just move freight - we move boundaries. Powered by cutting-edge technology and driven by passionate people, we deliver world-class import/export solutions across air, ocean, and road freight, as well as supply chain management and specialist services in retail, manufacturing, automotive and chemical sectors amongst...

You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events OR residential environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives.

Sales & Customer Service Assistant Birmingham Ready to escape the ordinary? If youre driven, energetic, and hungry for a career where your effort equals your reward , this is your moment. At Birmingham Sales Hub , we specialise in high-impact, face-to-face sales campaigns for some of the UKs best-known brands. Were a fast-growing team focused on delivering powerful sales results, unforgettable...

You will be able to work from home, and choose your own hours but have the backing, support, and training from an experienced mentor who has already been successful in the business. As a self-employed business partner, you will be helping people significantly reduce their household costs and earn cashback on all their shopping.

Technical Advisor – Fire Doors Location: Hybrid – National Role with travel to sites We are pleased to be working with a leading specialist contractor in passive fire protection, delivering high-quality fire stopping, fire doors, and compartmentation works across a wide range of sectors including residential, healthcare, education, and commercial projects. We are looking to speak to experienced...

You will work closely with Business Analysts, architects, delivery teams, and stakeholders to shape how customer data, engagement, and automation are designed and implemented across the organisation. Key responsibilities include: - Acting as functional lead for Dynamics 365 CE, with deep ownership of Customer Insights and Customer Journeys capabilities.

You will be extensively trained and supported to become an ambassador of The Fuel Store, to identify account growth opportunities for our fuel and non-fuel products in order to generate revenue and increase sales overall.

You will be entitled to 26 days annual leave plus all statutory holidays, you increase personal holiday allowance with increased service.

Quality & Customer Experience Support Lead – Regulatory Compliance (18 month FTC) Base Location: Birmingham – hybrid – 2 days per week in the office The KPMG Business Services function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters. Within Central Services we are part of a community of experts across a wide...

You will be extensively trained and supported to become an ambassador of The Fuel Store, to identify account growth opportunities for our fuel and non-fuel products in order to generate revenue and increase sales overall.

You will be entitled to 26 days annual leave plus all statutory holidays, you increase personal holiday allowance with increased service.

Exciting Opportunity: Customer Operations Executive – Birmingham (Full time On-Site, Monday to Friday, B25) Salary: £26,000–£28,000 Are you ready to drive customer success and support commercial growth? We are looking for a Customer Operations Executive to join our dynamic team in Birmingham. This is a fantastic opportunity to take a key role in managing retailer relationships, supporting...

A leading insurance assistance provider in the UK is seeking a Customer Assistance Coordinator. This role involves handling urgent calls from customers needing medical, home, or roadside assistance. The ideal candidate should possess strong communication and empathy skills, with a focus on customer service. Flexibility in working hours is essential, as is the ability to work under pressure. The...

Join a new team within a large, established housing organisation in the West Midlands. We're looking for a Customer Engagement Manager to lead the delivery of housing service improvement initiatives across targeted neighbourhoods and intervention schemes. This is a pivotal role focused on improving service performance, estate management standards, neighbourhood quality, and long-term tenancy...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

The Customer Business Team Leader will be responsible for leading and managing a team of 2 Account Managers. This role involves developing and executing strategies to drive sales growth, enhance customer relationships, and achieve business objectives. The Team Leader will work with the direct team ensuring connection to the various other stakeholders involved in the partnership - Develop and...

You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business. We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you.

You will be based in the B37 area of Birmingham in a large luxury contact centre. The role is a permanent position and the salary for the role is £36,500. YOU MUST HAVE ATLEAST 5 YEARS OF TEAM MANAGEMENT EXPERIENCE TO APPLY FOR THE ROLE To lead and support a team of customer service advisors, ensuring high levels of customer satisfaction, performance, and service quality.

We're establishing a programme to help improve how travellers experience rail services for one of the UK's leading train operators. We're looking for someone who can help shape the Voice of Customer strategy and lead the ongoing insights programme. You'll be the connective layer between customer feedback, operational reality, commercial objectives, and the decisions teams make to improve the...

Job title: Customer Development Manager Location: Field based (Requires travel to the Waltham site twice a month) Contract length: 6 months initial contract Hours: Monday - Friday 37.5 hours per week Rate: £40-£50p/h PAYE Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services, is seeking a Field Sales Representative to drive profitable Net Sales Value (NSV) growth within...

You will manage and develop a portfolio of mid-market manufacturing customers (£15m–£50m turnover), acting as a trusted advisor to senior business leaders. Rather than new-logo hunting, the emphasis is on deep account ownership, understanding customer strategy, and positioning ERP and IT solutions that drive operational transformation.

Quality & Customer Experience Support Lead – Regulatory Compliance (18 month FTC)Base Location: Birmingham – hybrid – 2 days per week in the officeThe KPMG Business Services function is a cornerstone of our UK business. Operating from 20 UK locations and sitting with KPMG Central Services we do work that matters.Within Central Services we are part of a community of experts across a wide range of...