customer service adminstrator jobs in Cardiff

Customer Development Executive – McCurrach on behalf of Carlsberg Britvic Location –Newport & Surrounding areas (Ideal postcode NP10) Permanent ,Full time – 40 hours per week Salary £29,750 basic + 20% Bonus Ready to power up your Sales career? Passionate about the most iconic and popular beers and soft drinks? Carlsberg Britvic is the largest multi-beverage supplier in the UK and is home to...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

Job Description Kickstart Your New Career with Evri – Join One of the UK’s Biggest Courier Networks Looking for a fresh start or a more flexible way to earn? Evri is one of the UK’s leading parcel delivery companies, and we’re looking for local drivers to deliver in their own communities. Pick up parcels from your local Evri site Deliver in your local area for 4-6 hours a day Finish when the...

Customer Service AdvisorTemporary - 3 month contract with potential to extend Full time£14.12 per hourOur client, a well-established organisation in the customer service industry, is seeking a Customer Service Advisor to join their team near Ocean Way, Cardiff. This is a temporary position, offering an hourly rate of £14.12.As a Customer Service Advisor, you will be responsible for providing...

Customer Service Administrator (Welsh Speaking)Hybrid – Cardiff City Centre 12-Month Fixed-Term ContractUp to £30,000Autograph Recruitment is partnering with a leading professional services organisation to recruit a fluent Welsh-speaking Customer Service Administrator to join their dynamic team.This is an excellent opportunity for someone who enjoys delivering high-quality customer service while...

You will be directly involved with customer support tickets and help lead the team to resolve issues.

You will possess strong technical knowledge in SQL and have hands-on experience with Jira Service Management.

You will need experience leading a team and also being hands on with customer service tickets.

You will work closely with Production and Quality teams to support new product introductions and engineering changes.

Our client on the outskirts of Cardiff are looking for a permanent member of their Customer Service team to answer first line phone calls from customers looking for technical support.The company and team offer a superb culture of support and development, so this role is ideal for candidates with a customer service focused background who want to develop a long-term career.Due to location,...

Pertemps Managed Solutions provided pay range This range is provided by Pertemps Managed Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Pertemps Managed Solutions Cardiff (hybrid) | £15.04 per hour | 37 hours/week | Until 31st March 2026 Join our public sector client as a Welsh...

Vacancy: Home-Based Customer Service Representative Monthly Earnings: £500-£1400/month Location: Cardiff - Remote Join us as we recruit for a prestigious FTSE 250 British Utilities Company. We are seeking passionate individuals who are eager to work from home, whether part-time or full-time, or those looking to supplement their current income. The responsibilities for the Home-Based Customer...

Overview Alcumus is hiring a full-time Customer Service Support Officer (internally titled Technical Support Officer) to join its Audit Services team in Cardiff. This hybrid role blends customer service and compliance support, offering a chance to contribute to safer workplaces through Alcumus' SafeContractor accreditation platform. Key Details Location : Cardiff, Wales (Hybrid: 3 days/week...

A government agency in Cardiff is seeking an Operational Officer to provide frontline customer support primarily via phone. The role requires strong communication skills and a genuine customer-focused mindset. As an essential part of the team, you'll manage customer enquiries, resolve issues, and ensure a high-quality service. With a 24-month contract, this position offers opportunities for...

A leading drainage and water management company is seeking a Yard/Branch Assistant in Cardiff. The role involves providing customer service, accurately picking orders, and assisting with loading/unloading vehicles. Ideal candidates will have excellent communication skills, a forklift licence, and a willingness to learn. Join a growing company offering competitive pay, bonuses, and a contributory...

You will provide exceptional service to customers, assist with their queries, and handle transactions in a fast-paced contact center. The role offers hybrid working options after training, alongside a competitive salary and benefits including an annual bonus scheme and flexible benefits.

We are searching for an Exceptional Quality Assurance Customer Service Representative dedicated to fostering positive customer relationships and ensuring brand loyalty. This pivotal position requires unwavering attention to detail and a deep commitment to service excellence. - Identify specific customer needs, clarify information, and provide appropriate solutions that adhere strictly to company...

Customer Service Officer Location: Cardiff and Caerphilly Salary: £23,000 Contract: 12 month (fixed term) Hours: Full Time - 35 hours per week Monday - Friday 08:30 - 16:00 Want to change the world? Choose a career that makes a difference At The Co-operative Bank we’re proud to be different. We’re proud of our values and ethics, and our unique, customer-led Ethical Policy that shapes...

You will support customers whilst they complete their online comparisons, offer clarity on product information and help customers take advantage of special offers that we have available. Experience that will put you ahead of the curve… - You are a best in class customer service operator with experience in supporting customers within a contact centre environment or face to face.

You will handle customer inquiries, perform pre-audit checks, and provide guidance on health and safety requirements. This role offers a hybrid work model, requiring three days a week in the office and benefits including generous annual leave and a healthcare plan.

You will be responsible for providing excellent service to our merchants, triaging complex technical escalations, and building comprehensive documentation as you learn.

You will handle technical escalations from our agent team, resolve issues using admin tools and system knowledge, and escalate effectively to engineering when needed.

You will work as part of a team on a multitude of work items based on business priorities and requirements. As part of your role you will: - Ensure enquiries are resolved in a timely and efficient manner.

You will learn multiple processes across Service and will ensure you remain compliant when carrying out these tasks.