customer service adminstrator jobs in Harpole

You will be responsible for: - Handle customer enquiries across phone, email, and digital channels. - Process customer orders accurately. - Prepare, issue, and follow up quotations. - Streamline and oversee the full end‑to‑end customer experience. - Lead a small team of Customer Service Administrators

Customer Resolutions Team Leader & Capability Coach Location: Northampton Full-time, permanent, office-based, Monday-Friday Must have previous collections/debt recovery experience. This pivotal role plays a key part in delivering exceptional customer outcomes, ensuring regulatory compliance, and embedding a culture of continuous improvement. You’ll lead and coach a high-performing team, manage...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

The Customer Business Team Leader will be responsible for leading and managing a team of 2 Account Managers. This role involves developing and executing strategies to drive sales growth, enhance customer relationships, and achieve business objectives. The Team Leader will work with the direct team ensuring connection to the various other stakeholders involved in the partnership - Develop and...

You will be responsible for overseeing communication between residents, site teams and project managers, with regards to ongoing works.

About the CompanyThis is a full-time, office-based role within our Support & Onboarding team, offering plenty of variety, customer interaction, and technical problem-solving.About the RoleYou’ll be the first point of contact for new customers getting set up on our software, guiding them through the onboarding process and providing ongoing support as they learn the system. You’ll work closely with...

A recruitment agency is seeking a Customer Service Executive in Northampton. Increase your chances of reaching the interview stage by reading the complete job description and applying promptly. The role involves supporting sales and operations, managing customer contracts, and ensuring excellent service levels. Candidates should be strong team players with CRM experience, excellent...

Customer Service AdvisorLocation: Northampton Office: Onsite – Monday to FridayType: Full-timeSalary: Up to £27,000 p/a + Bonuses Our client is a leading B2B organisation who is seeking a dedicated Customer Service Advisor to join its expanding team. About the Role The successful candidate will play a key role in delivering exceptional customer service and efficient order management. This...

Customer Services AdministratorJob Overview / PurposeTo provide a comprehensive support to the Customer Services Representative team by inputting information onto Hansa, processing orders and resolving any system issues which may arise. Working as part of a team to support our customers.Salary: £12.31-£13.33 (Depending on experience)Hours: Days, Monday to FridayLocation: NorthamptonMain Duties &...

You will be responsible for:Handle customer enquiries across phone, email, and digital channels. Process customer orders accurately. Prepare, issue, and follow up quotations. Streamline and oversee the full end‑to‑end customer experience. Lead a small team of Customer Service AdministratorsEnsure accurate and efficient order processing and service‑delivery workflows.

You will handle incoming calls from policyholders, assisting with day-to-day insurance enquiries and providing clear, professional and helpful advice.

You will be responsible for making policy changes, answering general queries, processing renewals, managing the customer diary and carrying out key administrative tasks.

An established engineering business is looking to add an experiencedService Engineerto its team, supporting the commissioning, servicing and refurbishment ofinjection moulding machinery. The role will involve: - Commissioning and servicing injection moulding machines at customer sites - Fault-finding, repairs and technical support - Workshop-based refurbishment work - UK & Ireland travel...

You will work closely with customers and internal teams, adhering strictly to manufacturer guidelines, company policies, and health & safety standards at all times. Key Responsibilities Service, maintain, and repair LPG and electric industrial cleaning machines Diagnose and resolve mechanical, electrical, and hydraulic faults

A major automotive retailer in Northampton is seeking a Service Advisor to enhance customer relationships and ensure outstanding service satisfaction. The role offers a basic salary of up to £35,000, depending on experience, along with extensive company benefits including training, 25 days of holiday, and preferential service rates. Applicants must have previous experience in a similar role and...

You will partner with our international teams across Pune, Poland, and Manchester, working together to drive innovation and global growth. With a growing customer base of over 1.5 million internationally, there is no better time to join the team. What you'll take on:

About the CompanyThis is a full-time, office-based role within our Support & Onboarding team, offering plenty of variety, customer interaction, and technical problem-solving.About the RoleYou’ll be the first point of contact for new customers getting set up on our software, guiding them through the onboarding process and providing ongoing support as they learn the system. You’ll work closely with...

Customer Resolutions Team Leader & Capability Coach Location: Northampton Salary £32K Full-time, permanent, office-based, Monday-Friday Must have previous collections/debt recovery experience. Our client is looking for an experienced, people-focused leader to drive excellence in their Customer Resolutions team. This pivotal role plays a key part in delivering exceptional customer outcomes,...

Customer Services Administrator Job Overview / Purpose To provide a comprehensive support to the Customer Services Representative team by inputting information onto Hansa, processing orders and resolving any system issues which may arise. Working as part of a team to support our customers. Salary: £12.31-£13.33 (Depending on experience) Hours: Days, Monday to Friday Location: Northampton Main...

You will be responsible for:Handle customer enquiries across phone, email, and digital channels. Process customer orders accurately. Prepare, issue, and follow up quotations. Streamline and oversee the full end‑to‑end customer experience. Lead a small team of Customer Service AdministratorsEnsure accurate and efficient order processing and service‑delivery workflows.

Job Description: Customer ServiceBased on the hire desk in our customer office, the Customer Hire and Sales Coordinator is responsible for ensuring that all business between our Major Account customer and client is carried out in an efficient and effective manner.This is a fast-paced role where you will be responsible for managing customer queries, liaising with client depots to ensure the...