Customer Service Call Handler jobs in Altrincham

You will manage existing accounts as well as dealing new business enquiries that come in via email and over the phone. This is not a call centre and you will not have any face to face dealings either.

You will negotiate terms with insurers, and have the opportunity to earn bonuses by cross-selling products like legal expenses and breakdown.

This role is based in the Altrincham office, please check that you can commute to Altricham in advance of application.We’re currently looking for multiple enthusiastic Customer Service Advisors who are focused on customer service, administration and taking inbound & outbound calls. The role will deal with a wide range of customer issues.Cactus Search are currently in partnership with an amazing...

You will be leading our customer experience from the front facilitating customer requests, support and general enquiries from order booking to invoicing. The role provides an end-to-end experience for our customers, and you will champion this experience through knowledge, dedication and passion As part of the role, you will also deal directly with contractors and 3rd party service providers.

You will play a key role in shaping customer experience and supporting the wider operational strategy. DUTIES Team Leadership and Coaching: Lead, motivate, and develop Customer Service Advisors and Senior Advisors Performance Management: Monitor KPIs, trends, and individual performance, taking proactive action where required

You will assess policy coverage, interpret wordings, and deliver a consistently high level of service to clients, intermediaries, and third parties.

You will join a supportive and collaborative Manchester-based claims team, with close links to the wider business.

You will be working 3 days with your team and 2 days from home.

Job Description Are you looking for an exciting opportunity to make a real impact? NJR Recruitment are thrilled to be supporting one of our longstanding clients in their search for an SME Account Handler in Central Manchester. In this exciting role, you'll be the driving force behind managing a diverse client portfolio, working with Account Executives and dealing with client queries daily. Key...

Customer Service – 999 / Emergency Call HandlingLocation: Manchester City Centre (M2)Salary: £32,000 per annumContract: Permanent | Full-time | On-site | 24/7 shift systemThis is not a typical customer service role.We’re recruiting for a Customer Service – 999 position within a safety-critical, real-time operations environment at the forefront of transport technology. You’ll be the calm, decisive...

Job Description Property Claims Handler Up to £30,000 DOE Bolton - 9am to 5pm Job Description: MPJ Recruitment are currently working with a leading insurance company who are looking for Domestic Property Claims Handlers to join their team, helping their customers and brokers in the UK. You'll be joining a business who are friendly, ambitious and are committed to developing talent and...

When something goes wrong, you will be the calm voice people rely on. As an Emergency Call Handler, you’ll be at the centre of a brand-new UK operation, responding to urgent situations in real time and helping keep people safe when it matters most. This is high-impact work, done in a fast-moving environment, with the chance to grow alongside a site that’s scaling from the ground up. What’s in it...

You will be responsible for handling reception calls, triaging queries and directing clients to the appropriate department.

You will also be responsible for the administrative function of the HR Advisory and Documentation department, liaising directly with colleagues within the teams and across other areas within the business.

You will predominantly be dealing with Personal Lines, some HNW and a very small amount of commercial insurances.

Job Description My client is a long established and fiercely independent Manchester based insurance broker with a professional yet friendly culture. Employing circa thirty people and based in prestigious offices in the heart of the city centre they enjoy low staff turnover and provide an environment where drive, passion and client care are key values across the business. Despite their size and...

A reputable claims management company in Manchester is seeking a passionate Claims Handler to join their supportive team. In this role, you will be the first point of contact for customers, handling both inbound and outbound calls to assist them effectively. Ideal candidates will have claims experience and strong communication skills. You can expect a competitive salary of £25,000 to £30,000...

A global leader in insurance solutions is seeking a Motor Claims Adjuster in Manchester. This role involves managing third-party property damage claims with an emphasis on customer service and team collaboration. Candidates should have proven experience in claims handling, excellent communication skills, and strong stakeholder management capabilities. AIG values its employees, offering a...

Job Description Commercial Account Handler – Central Manchester Salary: £25,000 – £32,000 Are you looking to elevate your career in commercial insurance? If so, we have the opportunity for you! We are seeking a motivated and ambitious Commercial Account Handler to join a reputable insurance brokerage in central Manchester. This role offers a very clear progression path, comprehensive...

Job Description My client is a long established and fiercely independent Manchester based insurance broker with a professional yet friendly culture. Employing circa thirty people and based in prestigious offices in the heart of the city centre they enjoy low staff turnover and provide an environment where drive, passion and client care are key values across the business. Despite their size and...

You will play a key role in shaping customer experience and supporting the wider operational strategy.

You will also act as a point of contact for client / customer queries and owning issues through to their satisfactory conclusion. To be successful in the role you will need to demonstrate a commitment to innovation and a determination to provide a market leading service and product on behalf of the business.

Emergency Call Handler / Incident Response SpecialistLocation: Manchester City Centre (M2)Salary: £32,000 per annumContract: Permanent | Full-time | On-siteThis is a rare opportunity to move into a high-responsibility, safety-critical role at the cutting edge of transport technology.Were recruiting for an Emergency Call Handler / Incident Response Specialist to support advanced vehicle operations...

Job Description Motor Claims Handler – Manchester City Centre Competitive Salary + Bonus + Excellent benefits Are you an experienced Claims Handler with a solid background in Motor Claims? Do you enjoy working in a collaborative environment where your ideas are valued and your development is supported? If so, this is an excellent opportunity to join a growing, forward-thinking insurer in the...