Customer Service Call Handler jobs in Birmingham

You will be responsible for:

You will also be highlighting missed opportunities, leakage, and areas for improvement. - Supporting technical intervention claims matters in respect of questions / escalated customer scenarios and calls/liability referrals etc. - Supporting the team and continually helping them to develop their knowledge and skill set.

Job Description We are working alongside an innovative Claims Management company who are currently recruiting for an experienced and passionate FNOL Handler to strengthen their UK based operations. The successful candidate will become part of a fantastic company who offer great routes of progression and industry qualifications to further skills and development. Skills & Experience Required: -...

Job Description We are working with an incredibly successful and exciting Insurance Broking Group with offices in the centre of Birmingham and the wider UK. In order to maintain exceptional service to their customers they require an experienced Senior Commercial Insurance Account Handler. The Role as a Senior Commercial Account Handler includes: - Assist in achieving Group/Division client...

ABOUT US HealthHarmonie Ltd is a fast paced, growing organisation that operates from the vibrant city centre of Birmingham. Established in 2003, the company has grown with the ever-changing healthcare industry and developed its presence across all the UK. We work in partnership with several NHS Clinical Commissioning Groups nationwide to provide patients with access to community services closer...

You will work across service areas providing front of house reception and back office support.

You will be part of a flexible and customer focused team, working to provide great homes and excellent services. Our successful Customer 1st Advisor will have: - A passion for customer service excellence

Customer Service ManagerBirmingham (Office-based, Full-time)Salary: £40,000 - £45,000 (depending on experience)We’re looking for an inspiring Customer Service Manager to lead a fast-paced contact centre in Birmingham. You’ll manage a team of Team Managers looking after a dynamic call centre, driving performance, shaping the customer experience, and building a positive, high-energy culture.The...

Alliance Personnel are seeking a dedicated Customer Service Representative to join one of our clients based in South Birmingham.The successful candidate will act as the primary point of contact for clients, providing exceptional service and support across various channels. This role offers an opportunity to develop valuable skills within a professional environment, contributing to customer...

Job Description Job Title: Customer Services Manager - Pensions Locations: Birmingham | Hybrid Get To Know the Team The role of Customer Services Manager will lead a team across multiple skills, including key relationships with Finance, HR and Distribution teams, to provide/support exceptional customer delivery in a service-orientated environment. Why You Will Love It Here! - Flexibility:...

Job Title: Service Centre Consultant Location: Birmingham City Centre (B3)Contract Type: Temporary - 12 monthsStart Date: 23rd February 2026 Pay Rate: £14.02 per hourWorking Pattern: Full-time. Mon-Fri shifts will fall between 8am - 6pmRole requires 1 Saturday shift every 4 weeks 9am-2pm with a day off in the week in lieu. Hybrid Working: Work from home 3 days per week (First 6 weeks is 100%...

You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events OR residential environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives.

Remote Call Centre Agent - UK BasedJob Type: Full-Time, Permanent Location: Remote (UK only) Salary: £20,483.84 per annum Hours: 32 hours per weekAre you passionate about making a real difference in people's lives? Join our client's dedicated team as a Remote Call Centre Agent, where you'll be the reassuring voice on the other end of the line for vulnerable individuals and sheltered housing...

You will be required to evidence your right to work in the UK, as we are unable to sponsor the employment of international workers in this role. International applicants would not be provided with a Skilled Worker visa for this role and will only be able to take up this role if they can demonstrate an alternative right to work in the UK.

You will manage customer queries via phone, email, and live chat, while working closely with other departments to resolve issues and improve the customer experience. Key Responsibilities: - Responding promptly and professionally to customer enquiries. - Managing incoming calls, emails, and chats, ensuring high customer satisfaction.

You will plays an important role in the day-to-day operations of our store activities by providing excellent customer service, stocking shelves, processing payments and helping maintain the store’s appearance.

You will be Responsible For I know my customers and serving them with passion and pride, giving great natural service.

Job Description Service Delivery Planner Location: Birmingham (B33) Reports to: Service Desk Manager Salary: £27,500 Full-Time | Permanent | Office Based Are you a highly organised, customer-focused professional with a knack for scheduling and coordination? Do you thrive in a fast-paced service environment and enjoy making a real impact on operational efficiency? If so, we want to hear from...

Job Description Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney...

Join a well-established and forward-thinking housing association in a rewarding role as a Customer Services Officer. As a Customer Services Officer, you'll be at the heart of delivering excellent customer service, providing professional, front-line support to all customers. You'll be delivering a professional and customer-focused service, ensuring that all customer queries are resolved...

You will plays an important role in the day-to-day operations of our store activities by providing excellent customer service, stocking shelves, processing payments and helping maintain the stores appearance.

You will be responsible for: I know my customers and serving them with passion and pride, giving great natural service.

Job Description We are working with an incredibly successful and exciting Insurance Broking Group with offices in the centre of Birmingham and the wider UK. In order to maintain exceptional service to their customers they require additional Commercial Insurance Account Handlers in place. The Role as a Commercial Account Handler includes: - Building and maintaining excellent relationships with...