Customer Service Call Handler jobs in Inverness

You will engage with customers via various channels, including phone, email, and live chat, to address inquiries, resolve issues, and ensure a positive customer experience.

You will handle customer cases from different service channels starting with inbound and outbound calls and progressing through our pathways onto live chat, email, and letter correspondence.

Looking for variety in a new and customer facing role? Do you have a passion for driving to new areas? Can you deal with new faces and have an upbeat conversation?This is the perfect role for you!Position: Driving Field Agent Location: InvernessHourly rate: £12.55Duration: Till 17/12/2026Hours: 22 -30 pw (Monday - Friday, occasional Saturdays)Contract type: Temporary (weekly pay through Randstad)...

You will join a busy and vibrant claims handling team where you will manage your own caseload of new and existing property claims. As a Property Claims Handler you will: Answer incoming telephone calls and deal with incoming electronic instructions. Liaise with customers, clients, insurers via the telephone, email and in writing.

You will be responsible for: Delivering your part of our customer shopping trip by: I ensure the van and trays I use are clean and kept tidy/organised. Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it. Ensuring trays are washed as part of the tray wash process.

Customer Service Advisor - Out of Hours Salary: £12.60 per hour (Living Wage Employer)Shift Uplift: £415 per month Location: Capgemini, Inverness or Nairn Hours: Night shifts are (Apply online only) and Day shifts are (Apply online only)Typical shift pattern is a 3-week rotation:Week 1: Mon - Off, Tues - Off, Wed - Off, Thu - Night, Fri - Night, Sat - Night, Sun - NightWeek 2: Mon - Off, Tues -...

About the role : We are currently recruiting an experience Service Engineer to join our team covering the Inverness area. This role will be field based depot to support both depot-based and field-based operations across Northwest Scotland. This is an excellent opportunity for a mechanically skilled engineer with diesel engine experience looking to develop their career. What you’ll be...

Field Service Engineer - Aberdeenshire & Surrounding Areas Salary: £34,350 + Bonus Scheme after Probation (total OTE around £38,000) Contract: Full-time, Permanent Hours: 40 hours per week, Monday to Friday (paid door-to-door) Are you an experienced engineer looking for a rewarding and varied field-based role with real purpose? We're hiring a Field Service Engineer to support clients across...

You should be able to identify and define problems, extract crucial information from technical data, and develop workable solutions. Ability to adapt to a changing environment and diverse challenges Positive attitude with a willingness to learn, lead and continuously improve

FINTEC recruit is seeking a Field Service Engineer, based in Inverness. This is a permanent position working Monday to Friday 40 hours per week with travel time door to door within your working week. Salary is £34,850 plus bonus, paid after probation, pension, plus call out allowance plus overtime paid at enhanced rates. When required to work away from home accommodation is organised by the...

?? We're Hiring! Tenant Liaison Officer ?? Temporary | 35 hrs | Hybrid Working Are you a people-focused, organised communicator who wants to make a real difference to tenants across the Highlands? We're looking for a Tenant Liaison Officer to support improvement works in council homes and help ensure tenants feel informed, supported, and heard throughout the process. ?? What You'll Do ? Be...

Opportunity: Field Engineer Contract: Permanent Salary: £36,934 + Overtime available, door to door payments and optional call out Company: Briggs Equipment Hours Monday – Friday. 40 hours a week Location: Inverness and surrounding areas. About Us: Briggs Equipment Group is a leading provider of material handling, powdered access, plant and specialist rental equipment offering new and used...

We're recruiting for a motivated and ambitious Parts Manager based at out Inverness Hyundai/OMODA/JAECOO branch. We offer: - 33 days' holiday allowance with room to grow - Generous retail discounts - Private healthcare - Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatments - Pension scheme - Maternity and paternity packages -...

You will be responsible for ensuring that a quality catering service is delivered to all customers within allocated sites whilst ensuring East Renfrewshire Council remains compliant with the Schools (Health promotion and Nutrition) (Scotland) Act 2020, Setting the table guidance, Healthy working lives, better eating better learning, whilst contributing to service objectives.

Murphy is recruiting for a Operations Manager for Inverness Scotland to work with Murphy Plant at a new site in Inverness, with travel across various sites in Scotland. Murphy Plant is committed to delivering a plant hire service that is simple, safe, efficient and reliable. We manage and maintain more than £100 million worth of innovative, best in-class plant, transport and specialist...

Job Description We're recruiting for a motivated and ambitious Parts Manager based at out Inverness Hyundai/OMODA/JAECOO branch. We offer: - 33 days' holiday allowance with room to grow - Generous retail discounts - Private healthcare - Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatments - Pension scheme - Maternity and paternity...

You will be based / covering the North Scotland area acting as the key liaison between the customer and support services to provide exemplary customer service. A key part of the role is building relationships with our existing customers whilst sourcing and developing relationships with new customers in your sales territory.

Role: Service Engineer Location: Inverness Contract: Full time, perm Carrier Rental Systems delivers immediate, 24/7 nationwide rental solutions - designed to keep your operations running smoothly and protect against the stress of unexpected downtime. The role is part of Pumps & Power division. About the role: We are looking for a skilled and reliable Service Engineer to repair and...

Murphy is recruiting for a Operations Manager for Inverness Scotland to work with Murphy Plant at a new site in Inverness, with travel across various sites in Scotland.Murphy Plant is committed to delivering a plant hire service that is simple, safe, efficient and reliable.We manage and maintain more than £100 million worth of innovative, best in-class plant, transport and specialist equipment...

Opportunity: Field PlantEngineer Contract: Permanent Salary: £36,339 - £38,153 + Overtime available, door to door payments and optional call out Company: Briggs Equipment Hours Monday – Friday. 40 hours a week Location: Inverness and surrounding areas. About Us: Briggs Equipment Group is a leading provider of material handling, powdered access, plant and specialist rental equipment offering...

Murphy is recruiting for a Operations Manager for Inverness Scotland to work with Murphy Plant at a new site in Inverness, with travel across various sites in Scotland.Murphy Plant is committed to delivering a plant hire service that is simple, safe, efficient and reliable.We manage and maintain more than £100 million worth of innovative, best in-class plant, transport and specialist equipment...