Customer Service jobs in Smethwick

Overview From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967... we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in...

A leading catering and hospitality company is seeking a Retail Assistant to provide exceptional customer service for a major High Street brand. This part-time role, requiring 5 hours per week, involves serving customers, maintaining a positive brand image, and ensuring compliance with health regulations. Ideal candidates should be passionate about service, able to make decisions, and demonstrate...

You will have the relevant qualifications or experience, be punctual, conscientious, keen and have a practical approach to work. If you are interested in Laboratory Coordinator / Customer Service Representative / CSR and have the required experience please click the apply now button.

Are you ready to take your career to new heights? A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully. Start date: Various from March 2026 Location: Natwest Bank. Birmingham City Centre - office based training and grad bay (7 weeks). Hybrid once you have completed training and successfully passed grad bay Great...

About The Role Job Title: Baler and Compactor Field Service Engineer - Division: phs Wastekit - Birmingham Purpose of Role Service Engineers are responsible for servicing and maintaining recycling equipment on a reactive and scheduled basis. They will work towards achieving their own targets as well as customer SLAs. Service level agreements are agreed and set with our customers and must be...

Technical Advisor – Fire Doors Location: Hybrid – National Role with travel to sites We are pleased to be working with a leading specialist contractor in passive fire protection, delivering high-quality fire stopping, fire doors, and compartmentation works across a wide range of sectors including residential, healthcare, education, and commercial projects. We are looking to speak to experienced...

You will work across service areas providing front of house reception and back office support.

You will be part of a flexible and customer focused team, working to provide great homes and excellent services. Our successful Customer 1st Advisor will have: - A passion for customer service excellence

You will work closely with Business Analysts, architects, delivery teams, and stakeholders to shape how customer data, engagement, and automation are designed and implemented across the organisation. Key responsibilities include: - Acting as functional lead for Dynamics 365 CE, with deep ownership of Customer Insights and Customer Journeys capabilities.

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

You will be extensively trained and supported to become an ambassador of The Fuel Store, to identify account growth opportunities for our fuel and non-fuel products in order to generate revenue and increase sales overall.

You will be entitled to 26 days annual leave plus all statutory holidays, you increase personal holiday allowance with increased service.

ateam playerwith a positive, entrepreneurial mindset anddeep domain knowledge of Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required. Main Purpose of the Role & Responsibilities Key Responsibilities: : Work with Account Leaders, Consulting teams, and partners to maximise cross-sell...

Job Title: Customer Service Executive (Danish Speaking)Department: OperationsReports To: Global Customer Services ManagerLocation: Central Birmingham (Hybrid available after successful probation)Contract Type: Full-Time, PermanentDirect Reports: NoneAbout Our ClientOut client partners with home insurers to deploy smart solutions that reduce claims and risk. At the heart of our operations is our...

Customer Service ManagerBirmingham (Office-based, Full-time)Salary: £40,000 - £45,000 (depending on experience)We’re looking for an inspiring Customer Service Manager to lead a fast-paced contact centre in Birmingham. You’ll manage a team of Team Managers looking after a dynamic call centre, driving performance, shaping the customer experience, and building a positive, high-energy culture.The...

We are seeking a dedicated and enthusiastic Internal Customer Service Representative to join a dynamic team. The ideal candidate will possess exceptional communication skills and a passion for providing outstanding service to our customers. This role involves engaging with clients, resolving inquiries, and ensuring a positive experience for customers.Responsibilities * Respond to inquiries and...

You will be based on-site, working as part of a reception and helpdesk team, acting as the first point of contact for residents, visitors and stakeholders.

Customer Service Administrator - West BromwichLocation: West Bromwich Hourly Rate: £14.00phrHours: 37 hours per week (Mon-Thurs 8:30am-4:30pm, Fri 8:30am-4:00pm) Contract Type: Temp - PermOur client is a leading global manufacturer and distributor of electrical, mechanical, and safety infrastructure solutions. With an international presence and a reputation for excellence, they are committed to...

You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events OR residential environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives.

Alliance Personnel are seeking a dedicated Customer Service Representative to join one of our clients based in South Birmingham.The successful candidate will act as the primary point of contact for clients, providing exceptional service and support across various channels. This role offers an opportunity to develop valuable skills within a professional environment, contributing to customer...

A government agency in Birmingham is looking for a Senior Customer Relationship Manager to oversee customer relationships for their Vehicle Testing services. This role involves gathering insights into vehicle testing needs, ensuring effective communication with key stakeholders, and leading a diverse team of Customer Relationship Managers. The ideal candidate will have strong relationship...

Customer service and sales assistantAre you tired of Hospitality and Bar Work?Are you bored of working in the hotel/hospitality industry and of the long and unsociable hours that hotel and bar work has to offer and are now looking to start as a Customer service and sales assistant?Are you fed up of having no social life, and having to work your life around long hours in your current hospitality...