customer services lead jobs in Edinburgh

A UK government agency is seeking a Senior Customer Relationship Manager for Vehicle Services. Ready to make your application Please do read through the description at least once before clicking on Apply. This role involves forming a national perspective on vehicle testing needs, engaging with key customers and stakeholders, and ensuring effective service provision. The manager will lead a...

Job Description Multiple Roles – From Customer Service Agent to Senior Client Manager Level (German Speaking) Edinburgh Permanent Responsibilities: -Respond to and resolve service enquiries, ensuring accurate and timely response -Oversee transactional activity and ensure all products and services are functioning correctly for clients -Participating in periodic client service reviews and...

You will be instrumental in defining best practices for customer interaction and ensuring that all service agreements are met consistently. Requires exceptional communication skills and a deep commitment to strategic problem resolution. The job description was generated by AI.

You will serve as the primary point of contact for users needing assistance with account management, platform navigation, and complex troubleshooting. - Handle a high volume of inbound and outbound communications via phone, email, and live chat. - Guide customers through step-by-step procedures to resolve technical difficulties using clear, non-technical language.

Do you want a role with deep meaning and the ability to make a major impact? As part of Intelligent Talent Acquisition (ITA), you'll have the opportunity to reinvent the hiring process and deliver unprecedented scale, sophistication, and accuracy for Amazon Talent Acquisition operations. ITA is an industry-leading people science and technology organization made up of scientists, engineers,...

A leading pensions firm is seeking an experienced Client Director to manage and enhance client relationships while ensuring excellent service delivery in Edinburgh. The role involves operational leadership of Pension Administration teams, identifying growth opportunities, and enhancing compliance with internal policies and regulations. Candidates should have a solid understanding of defined...

A leading retail company seeks a Customer Team Leader in Edinburgh to manage a small team in a busy store environment. Responsibilities include motivating the team, overseeing daily operations, and engaging with the community. The role offers part-time hours with a flexible shift pattern, alongside benefits such as career development, a 30% store discount, and pension contributions. Applications...

You will be responsible for driving performance, managing quality standards, and engaging in food preparation. The ideal candidate has experience in a supervisory role within a retail or food-on-the-go environment. This role offers competitive pay, benefits including colleague discounts, and opportunities for career growth.

Summary 13.00 to 13.95 per hour | 20 - 30 hour contract | Various shifts | 30-35 days holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. Were collaborative, determined and we all pitch in to help each other out. Just like you. As a Lidl Customer Assistant, no two shifts are the...

You will be provided with full training and development to give you every opportunity for success.

Role:Customer Support Engineer - WAMSKey Skills/ Screening Questions Detailed JD - WAMS, Power Systems, EMS, DMS, SCADA, eterra - Bachelor's degree in Electrical Engineering, Computer Science, or related field. - Strong knowledge of Power Systems, SCADA/EMS/DMS, and Synchrophasor/PMU technology. - Hands-on experience with WAMS software platforms (GE, Siemens, ABB, or similar). - Experience in...

Job Description Business Unit: Branch NetworkSalary Range: £25,250 per annum DOE + BenefitsLocation: Edinburgh, George StreetContract Type: Permanent, Full TimeOur Team Our Customer Consultants are the face and voice of Virgin Money and have fun whilst having a crucial role to play, delivering a heartfelt service to our customers daily. Our fabulous Edinburgh, George Street branch has an...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

You will be responsible for ensuring every custom event we run is delivered with the right mix of senior decision-makers from the right target accounts. You’ll lead a team that identifies, engages and secures those delegates, working closely with Sales, Client Success and Event Operations to make sure expectations are clear and delivery is strong.

Join our team as a Senior Shop Manager dedicated to driving sustained sales growth and elevating the overall customer experience. This demanding role requires excellent communication skills and the ability to inspire staff to surpass all service expectations. Core duties involve analyzing market trends, implementing effective promotional strategies, and controlling operational budgets...

You will lead the sales team, manage performance, and foster collaboration across departments. Ideal candidates will have experience in sales leadership and a passion for customer success.

You will also get to support some unique events such as Scottish Rugby, Edinburgh Festival Fringe, and the Royal Highland Show. Checking tickets onboard the tram and around our network.

You will be provided full training on how to apply the highest standards of safety in your role.

Can youbuild and maintain strong relationships with customers and external clients? Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements. Have you successfully resolved issues while managing client relationships? Are you confident working with numbers and data analysis? If so, we’d love to hear from...

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